Gutierrez & Assoc. PLLC

Provo, UT

82
Attorney Index
50 reviews
4.9
Google Rating
152 reviews
Gutierrez & Assoc. PLLC

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
5%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Penny Dominguez
4 months ago

I had the pleasure of working with Gutiérrez and Assoc PLLC on two separate cases: one for custody and another for personal injury. I am beyond satisfied with the outcome of both. The team not only resolved my cases but did so with a level of empathy and understanding that showed they truly cared about the severity of my situation. The staff is incredibly friendly, and their expertise is spot-on. The resolution of both cases even exceeded my expectations. I highly recommend them for anyone seeking professional, compassionate, and knowledgeable legal help.

Monserrat Salmeron
4 months ago

Very fast and secure, I absolutely do not regret seeking their help. I am very grateful to attorney Juan Carlos Gutierrez; I did not expect this result. 100% recommended, you will not regret it. He and his staff are super friendly. If you are hesitating to sue, don't think twice, go and seek help from Juan Carlos. You won't regret it. Have a lovely afternoon! ☺️

Jose Meza
4 months ago

My thanks to my attorney, Gutierrez and associates; they did an outstanding job on my behalf, and we succeeded. The case is resolved.

Lucina Ruiz
4 months ago

Excellent work! 100% recommended.

Juli
4 months ago

0/10 experience lawyer never once contacted my husband to keep him updated on the case, he was the one always contacting them and we could never get the lawyer on the phone only his assistant, who never had answers. It's going to be almost 6 months since the case opened up and not once have they said anything. Recently my husband contacted them to get an update and to update them too cause turns out my husband knew more about the case then the own lawyer. They said they'll reach out which they never did and once my husband contacts them they said they're going to drop the case cause they didn't like how my husband talked but who wouldn't get upset if after 6 months you haven't done anything or not known anything. And she adds that they're dropping the case too cause we didn't want to give them our other case we had. So just being pity at this point. I don't recommend at all. (Wants to call my husband rude and disrespectful) But not once did you guys bother to call or contact in the 6 months. We made your staff cry apparently and you don't think you didn't make my husband and I cry for the past 6 months that we've been stressing about this case. Trying to get a response. For us to find out that basically 6 months are going down the drain just because we wanted simple answers. It's true maybe I don't know the full story but I know that I wouldn't do this to someone that's young and struggling and barely starting in life.

Response from owner

It’s easy to post a review like this without understanding the full context on both sides. Because we are obligated to protect client confidentiality, we cannot discuss the details of our representation publicly.<br><br>However, we do need to address one important point: we will not tolerate mistreatment of our staff. During your two most recent calls, you were extremely rude, condescending, and abusive, to the point that you made members of our team cry. That conduct is unacceptable.<br><br>We are grateful to work with exceptional clients—including members of your immediate family—and we take pride in maintaining a respectful, professional environment for everyone. For that reason, we will not continue representing a client who shows such disrespect toward our staff.<br><br>We wish you the best of luck moving forward with your case.

Roger Carriazo GutiérrezLocal Guide
4 months ago

My personal experience was excellent because they care about the client's well-being in every important aspect of your case... Thank you for everything!!!

Sandra Aguayo
4 months ago

I highly recommend Gutierrez & Associates to all my colleagues. In my field of work, most employers typically require a contract, which often has confusing legal terms to the layperson. Attorney Gutierrez is great to work with! He is highly responsive, knowledgeable, and all around professional. Highly recommend him!

Yatsu Buendia
5 months ago

Gutierrez & Assoc. PLLC is one of the most efficient and fastest law firms in the entire state of Utah! When they helped me with my cases, they were very attentive and communicative about my needs. I 100% recommend them to anyone who needs legal support.

Luis Gutierrez
5 months ago

The team is attentive to the client’s legal needs - they work on facilitating the process to ensure a favorable resolution.

Elcy Andrea Bolaños Córdoba
5 months ago

Thank you so much! I highly recommend them because they do a great job. They fulfill their duties, are very kind and treat you very well, and do their job exceptionally well. Thank you!

Sharon BendfeldtLocal Guide3 photos
7 months ago

Juan was amazing and made my case go as easy as possible. If you are looking for someone to actually care about your case contact him. Thank you Joahan and Juan for your help

Itzel Aguilar
7 months ago

Thank you all so much for your work and for everything you did this year, and especially thank you to attorney Gutierrez for everything. May God bless him.

rolando angelLocal Guide52 photos
8 months ago

They treated me very well and helped me excellently

Luis Manuel Rincon
8 months ago

Very good attention from the lawyer Juan Carlos Gutierrez, very kind and responsible, thank you, 100% recommended

Dario MazzitelliLocal Guide3 photos
9 months ago

Be careful because they don't tell you that the consultation is free, they say they tell you in the message but it doesn't even appear in the messages, I walked out and they asked me if I was going to pay and they charged me 100.00

Villa CoronaLocal Guide13 photos
9 months ago

I am truly grateful for the support, the very humane treatment, and the great results. Thank you very much for your support, and long live the saltpeter!

Claudia Carrillo
9 months ago

I am infinitely grateful to attorney Juan Carlos Gutiérrez ⚖️ and his team 👥 for their unconditional support in my parental authority case 👨‍👧. Thanks to their professionalism, dedication, and empathy 🙏,

Fabio Garzon
9 months ago

Excellent customer service, punctuality, service, and professionalism. Attorney Juan Carlos Gutierrez is a great, ethical, and professional person. I highly recommend him.

Noemi Tovar
9 months ago

Excellent service, attention, and good treatment. Mr. Juan Carlos Gutierrez was very clear and transparent. He instilled confidence in us and answered all our questions. I highly recommend him.

Lin
9 months ago

We thank attorney Juan Carlos for his excellent support in our case. From the beginning, he clearly explained every step, and everything happened exactly as he promised. He is highly recommended for his professionalism and honesty.

Contact

Address
867 N 900 W, Orem, UT 84057

Google Profile

Rating
4.9 / 5
Reviews
152
Status
Close
Claimed
Yes
Photos
40

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