Hancock Law Firm: Estate & Family Attorneys

region, MS

81
Attorney Index
20 reviews
4.6
Google Rating
73 reviews
Hancock Law Firm: Estate & Family Attorneys

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBusiness attorneyCivil law attorneyFamily law attorneyLaw firmMediation serviceEstate planning attorneyProbate attorneyTax attorneyTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 95/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome97
Responsiveness98
Empathy100
Expertise95
Fee Transparency87
Trial Experience89
Satisfaction92

Client Reviews

Dwight Baker
7 months ago

Hancock's online contact form goes to a page that says something like "well that's embarrassing, this page does not exist" after multiple attempts to leave a message. BahHumbug

Response from owner

Mr. Baker, thank you for bringing this to our attention. We sincerely apologize for the frustration you experienced while attempting to contact our firm. That is not the experience we want for anyone reaching out to us.<br><br>We take technical issues seriously and are reviewing our online contact form to ensure it is functioning properly. In the meantime, we would welcome the opportunity to assist you directly. Please feel free to call our office at (601) 853-2223 so we can address your concern promptly.<br><br>We appreciate your feedback, as it helps us improve our systems and better serve our community.<br><br>— Hancock Law Firm

Crystal Tew
8 months ago

100% Trustworthy! Highly Recommend!

Response from owner

Ms. Tew, thank you for your kind words and for taking the time to leave a review. We truly appreciate your trust in Hancock Law Firm and your recommendation means a great deal to our team.<br><br>It was a pleasure assisting you, and we are grateful for the opportunity to serve you. Please do not hesitate to reach out if we can be of help in the future.<br><br>— Hancock Law Firm

Jennifer SchromLocal Guide1 photo
9 months ago
Response from owner

Ms. Schrom, thank you for the five-star rating and for taking the time to support Hancock Law Firm. We truly appreciate your feedback and are grateful for the opportunity to serve our clients and community.<br><br>— Hancock Law Firm

Judy Thompson
1 years ago

Always excellent service.

Response from owner

Ms. Thompson, thank you for your continued support and for sharing your experience. We are pleased to hear that you consistently receive excellent service, and we truly appreciate your trust in Hancock Law Firm.<br><br>It is always a pleasure to serve you, and we look forward to assisting you again whenever needed.<br><br>— Hancock Law Firm

LindaLocal Guide
1 years ago

Pam and her staff were amazing. From the first call to the first meeting and follow-up afterwards, they remained professional and compassionate. Assisted me with setting realistic expectations, both in finances and in the process, which I'm internally grateful. Any estate or family law issues or concerns in the future- they are my first call.

Response from owner

Linda, thank you for your thoughtful and detailed review. We are truly grateful for your kind words about Pam and our team. Providing professional, compassionate guidance and setting clear, realistic expectations are priorities for us, and we are pleased to hear that this made a meaningful difference for you.<br><br>We appreciate the trust you placed in Hancock Law Firm and are honored to be your first call for any future estate or family law matters. Please do not hesitate to reach out if we can ever be of assistance.<br><br>— Hancock Law Firm

Crossfire Contractors
1 years ago

Unparalleled experience and dedication to all our legal needs. Highly recommend!

Response from owner

Thank you for your kind review and for placing your trust in Hancock Law Firm. We are grateful for the opportunity to support your legal needs and appreciate your recognition of our dedication to our clients.<br><br>Your recommendation means a great deal to our team, and we look forward to continuing to serve you whenever legal assistance is needed.<br><br>— Hancock Law Firm

Marlana Walters
1 years ago
Response from owner

Ms. Walters, thank you for the five-star rating and for taking the time to leave a review. We appreciate your support and the opportunity to serve our clients and community.<br><br>— Hancock Law Firm

Don Oswalt
1 years ago

Great experience, Pammi and staff were courteous and professional.

Response from owner

Mr. Oswalt, thank you for your kind review. We are pleased to hear that you had a great experience and that Pammi and our staff provided courteous and professional service.<br><br>We appreciate your trust in Hancock Law Firm and thank you for taking the time to share your feedback.<br><br>— Hancock Law Firm

jo ad
1 years ago

Great service

Response from owner

Thank you for your five-star review. We appreciate your feedback and are glad to hear you received great service from our team.<br><br>— Hancock Law Firm

Haley SymonLocal Guide
2 years ago

Worst lawyer ever. She didn't even represent me. Took my $5,000 retainer fee and other payments and did not even go to court. I tried paying my balance off monthly and my money was only going toward the interest. She is not working for the people, she is about the money ONLY!

Response from owner

Your experience is important to us, and we take feedback like yours very seriously.<br><br>Regarding your concerns:<br><br>1. Representation and Court Attendance: It is our firm’s policy to ensure that every client receives proper representation. If there was a miscommunication or misunderstanding about court appearances, I deeply apologize. I would appreciate the opportunity to review your case details to address any oversights and clarify any misunderstandings.<br><br>2. Retainer Fee and Payments: Our firm aims to be transparent about all fees and payment processes. If you feel that the financial aspect of your case was not handled correctly, please contact us directly so we can investigate and resolve any discrepancies. We are committed to ensuring our clients understand how their payments are allocated and to providing clear explanations regarding any fees charged.<br><br>3. Commitment to Clients: While financial matters are a necessary part of legal services, our primary goal is always to serve our clients' best interests. If you felt that this was not the case, I sincerely apologize and would like to understand how we can make amends.<br><br>Please reach out to our office at your earliest convenience so we can discuss your concerns in more detail and work towards a resolution

Debbie McManus
2 years ago

Professional and attentive. You feel like you are their only client and they are super focused on your needs !

Response from owner

Thank you for the kind words! We are thrilled to hear that we are meeting all of your legal needs.

Pam Hannah
2 years ago

Hancock Law Firm: was able to help me with my estate planning process. I was pleased with the outcome overall. The staff was excellent and pleasant to work with as well. I highly recommend this law firm to anyone seeking guidance on Estate and Family Services.

Response from owner

Ms. Hannah, thank you for taking the time to share your experience. We are pleased to hear that you were satisfied with the outcome of your estate planning process and that our staff provided excellent and pleasant service throughout.<br><br>We truly appreciate your recommendation and your trust in Hancock Law Firm for estate and family law guidance. Please do not hesitate to reach out if we can assist you in the future.<br><br>— Hancock Law Firm

Dee Hudson1 photo
3 years ago

Working with everyone at Hancock Law was a pleasure. Pammi and her staff were easy to communicate with and very efficient. I highly recommend contacting them if you need any type of legal assistance especially with estate planning.

Response from owner

Ms. Hudson, thank you for your thoughtful review and kind recommendation. We are pleased to hear that working with Pammi and our team was a positive experience and that our communication and efficiency met your expectations.<br><br>We appreciate your trust in Hancock Law Firm, particularly for your estate planning needs, and thank you for taking the time to share your experience. Please do not hesitate to reach out if we can be of assistance in the future.<br><br>— Hancock Law Firm

Teri Gleason
3 years ago

Pamela is a tenacious, experienced and compassionate attorney.

Response from owner

Ms. Gleason, thank you for your kind words. We appreciate you recognizing Pamela’s tenacity, experience, and compassionate approach to serving our clients.<br><br>Your feedback and trust in Hancock Law Firm mean a great deal to our team. Please do not hesitate to reach out if we can assist you in the future.<br><br>— Hancock Law Firm

Mrs. Nicole EalyLocal Guide1 photo
3 years ago

Nice

Response from owner

Thank you, Mrs. Ealy, for the five-star rating and your feedback. We appreciate your support and the opportunity to serve our clients and community.<br><br>— Hancock Law Firm

Paul StairesLocal Guide12 photos
3 years ago
Response from owner

Mr. Staires, thank you for the five-star rating and for taking the time to leave a review. We appreciate your support and the opportunity to serve our clients and community.<br><br>— Hancock Law Firm

Rob Hines
3 years ago
Response from owner

Mr. Hines, thank you for the five-star rating. We appreciate your support and the opportunity to serve our clients and community.<br>— Hancock Law Firm

Connie Jelliffe
4 years ago
Response from owner

Ms. Jelliffe, thank you for the five-star rating and for taking the time to leave a review. We appreciate your support and the opportunity to serve our clients and community.<br><br>— Hancock Law Firm

Zach MacLennan
4 years ago
Response from owner

Mr. MacLennan, thank you for the five-star rating. We appreciate your support and the opportunity to serve our clients and community.<br>— Hancock Law Firm

Amy Partridge
4 years ago
Response from owner

Ms. Partridge, thank you for the five-star rating and for taking the time to leave a review. We appreciate your support and the opportunity to serve our clients and community.<br>— Hancock Law Firm

Contact

Address
855 S Pear Orchard Rd Building 100, Ridgeland, MS 39157

Google Profile

Rating
4.6 / 5
Reviews
73
Status
Open
Claimed
Yes
Photos
12

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