Harshman Ponist Smith & Rayl, LLC

region, IN

66
Attorney Index
20 reviews
3.8
Google Rating
45 reviews
Harshman Ponist Smith & Rayl, LLC

Practice Areas

Personal Injury

Business Profile

AttorneyCriminal justice attorneyEstate planning attorneyFamily law attorneyLaw firmLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
55%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 77/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication80
Outcome78
Responsiveness79
Empathy81
Expertise78
Fee Transparency71
Trial Experience73
Satisfaction76

Client Reviews

Keyana Radcliffe
8 months ago

My husband has paid for representation from Mr.Harshman and when the day came for him to show up he never did. This has forced us to find new representation, and now that we are requesting a refund from Mr.harshman because we were unhappy about the service, we have not received any response regarding the matter.

Alicia Rowinski1 photo
8 months ago

Fix your website to show what cases you actually handle.

Response from owner

Thank you for your feedback. Our website provides a general overview of the areas we practice, but every potential new client and case involves unique facts that we carefully review before moving forward to ensure we can provide the best service and results. We appreciate you pointing this out and are always working to improve clarity. If you have questions about a specific area of practice that you believe our website doesn't clearly address, we’re happy to talk and help guide you in the right direction or make changes to our website to better reflect your concerns.

nate hackerLocal Guide
10 months ago

Awesome law firm. Great attorneys who care about their clients.

Iram AraizaLocal Guide50 photos
1 years ago

They helped me with my son's custody. They provide excellent service; I highly recommend them for family cases.

Amanda Roberts
1 years ago

Attorney Aaron Harshman took the time to answer all of my questions thoroughly, and also gave me the best knowledge of my situation.

Response from owner

Thank you so much!

Lisa R
1 years ago
Response from owner

Thank you!

Morgan WallsLocal Guide2 photos
1 years ago

Very horrible, unprofessional service! I called to schedule a free consultation with an attorney (the lady that answers the phone is very rude). Anyways, I spend 15-20 mins with her cause she has to ask 50 questions about your case when you’re about to tell the attorney the same things. I get scheduled with attorney Aaron for the following week. Surprisingly I never got the consultation call that day when he was scheduled to call me. I sent him an email and never heard back. I called today (a week later) told the same lady I never got the call, she tells me he’s out of the office. I proceed to ask why didn’t anyone tell me or call to cancel it, etc? That would be the right and PROFESSIONAL thing to do. She starts to raise her voice and says I can reschedule you blah blah, I told her no I’m not rescheduling, I’ll look elsewhere for an attorney. Call was ended. Very very rude lady/front desk, whoever she is.

Response from owner

Amy, Thank you for you feedback. I apologize for the last minute reschedule, as I was in the hospital with my new-born daughter. Best of luck with your next attorney!

Kendall Hoover4 photos
1 years ago

Aaron and Rachelle helped me quickly file a protective order the day after Christmas. Not every lawyer would have jumped so quickly and gone out of their way to get it done. They have really secure systems and and a great team.

Response from owner

Thank you so much!

Ricky Bobby2 photos
1 years ago

Felt 100% represented In every way. Mr. Harshman gave me a voice In my matter, and tactfully gave my case his full attention! Very helpful, attentive, and well rounded! Thank you!

Response from owner

Thank you so much! It is a pleasure to work with you.

Dan Marciniak
2 years ago

We were so pleased how quickly and efficiently this firm helped us with our issue!

Derrek JonesLocal Guide
2 years ago

I had 2 sperate phone consultations scheduled received email and text confirmations. And received no call. They couldn't even keep their scheduled consultation.

Kendra
2 years ago

This law firm is one of the best there is! They truly do care about your case and make it their #1 priority. Ms Rachelle, Ms Sharon, Ryan and their team are amazing. They worked with me and got my case handled very quickly. Thank you guys again!

Sean Shields1 photo
2 years ago

Rachelle believed in me when it seemed like the world was against me. She took on a case that seemed to have no end but she kept fighting for me and did the impossible. I highly recommend her and her firm. They brought my babies back home where they belong. Thank you so much for all that you guys do.

Lauren Duryea
2 years ago
Response from owner

Lauren, your name does not appear anywhere in our system. Since we do not know who you are, or what your issue was, we cannot informatively respond. If you contact us at 3179646000, we can talk to you about this, and perhaps find a solution for your experience. Thank you!

Kurtas Cowans5 photos
2 years ago

I love these guys really good lawyers, child support, etc.

Response from owner

Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Melak Abbas1 photo
2 years ago

I am from Portland Maine and Aaron Harshman took my case that was against me from my husband the case got dismissed without even going to a hearing I was impressed by his work. Aaron and nick and there team worked very well together on my case they answer my phone calls and emails pretty quick. They are also working on my divorce case to get it dismissed for me to work on it in Maine BIG BIG BIG BIG BIG THANK YOU YOU GUYS ARE SUPER LAWYERS

Response from owner

Thank you, Melak!

Linnie Harris1 photo
2 years ago

Attorney Aaron Harshman, and his staff were great in handling my case. They were awesome in making sure that all of my questions got answered, and that my paperwork was completed in a timely manner. Thank you!

Response from owner

Thank you, Linnie!

James Evans
2 years ago

Everything Aaron Harshman promised he delivered plus more im glad to be home for Christmas because of his law firm thanks from me and my family happy holidays.

Response from owner

Thank you James! Merry Christmas!

Alexis Rednour
2 years ago

I really wish I could rate 0 stars for this company, so I’ve have been going through a custody case for over a year now, around 7 months into the case before the final hearing I decided to hire an attorney because of a bunch of nonsense going on with my child’s father and him having a attorney himself, well I won the first hearing for emergency custody by myself but then slightly lost in contempt court since my child’s father failed to get his daughter for Easter but I was somehow found responsible for that, I then hire Rachelle and her team, they told me for the rest of the case final hearing, our sessions before and after will cost $2500 I pay my down payment, and pay two payments (a month goes by) and still yet to hear from them, have a meeting or talk about my case. I reach out and schedule appointments and would get pushed back or my calls would never get answered or I’d leave voicemails and they wouldn’t return them, same with the client portal, I’d contact then through email and text and NOTHING. They don’t care about what’s in the best interest for the child nor you! All they care about is their money and getting paid. They rush things and manipulate you to agree so that you don’t have to go to court And then a couple months after things aren’t going as planned they just randomly drop you as a client and you’re still expected to pay. NOT a single thing was done for my child or for me. No support, no nothing! This law firm is a JOKE! I stand by that with my entire soul. Listen to the reviews, I failed and wish I wouldn’t have. P.s my attorney also knew my child’s fathers attorney (personally) outside and inside the workforce…

Austin SimsLocal Guide20 photos
2 years ago

Unresponsive and incoherent. Takes weeks to respond to basic questions, and does not even fully answer. When confronted about these issues, they get defensive and indignant instead of trying to work with you to accomplish your goals. The only plus is that they seem relatively inexpensive. Paid only about $500 for a few weeks of back and forth dialogue. I guess you get what you pay for. If your legal matter is simple and not time consuming, maybe this is a good bargain pick, BUT if you need a professional expert willing to do what it takes to get your complex job done, you must absolutely look elsewhere.

Contact

Address
3650 N Washington Blvd, Indianapolis, IN 46205

Google Profile

Rating
3.8 / 5
Reviews
45
Status
Open
Claimed
Yes
Photos
24

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