Hayes Law Firm Upstate Attorneys LLC

region, NC

82
Attorney Index
20 reviews
4.7
Google Rating
107 reviews
Hayes Law Firm Upstate Attorneys LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
2
Last 90 Days
Moderate
80%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

Sam Evans
2 months ago

Carol and her staff were great. They went above and beyond to help with my workers comp case.

Taylor WootenLocal Guide8 photos
2 months ago

I would highly recommend Carole Hayes as your workers’ compensation lawyer. She is knowledgeable, trustworthy, and the sweetest lawyer you will ever meet. Carole will fight for you, and make sure you are taking care of through the entire process. Whether it be by Carole, Dawn, or Rhonda you will always be informed, and know what’s going to happen next. Choosing Hayes Law Firm was the best decision my wife and I made, while going through one of the hardest seasons of our lives. She helped me get what I deserve, and the treatment I needed but most importantly to get our life back -The Hammoudeh’s

Erin D
3 months ago

Carole Hayes is a great Worker's Compensation lawyer! The service and support at this firm is exceptional.

Bonnie Carter
3 months ago

I have been acquainted with The Hayes Law firm for several years . I have always been received with a family atmosphere. They tend to every detail of the need I have . Linda Hayes has represented me in several issues with family court. Her knowledge and behavior in front of the judge is amazing ! Her preparedness speaks volumes when the verdict is announced ! I am proud and happy to have always been represented by such an amazing lawyer & firm !

Louis Pardi
3 months ago

Great worker’s compensation attorney! I’d give 10 stars if Google would let me!

Response from owner

Thank you, kindly Louis. If you ever need anything else, just let me know. I am here!

Rene Smith
3 months ago

Awesome is all I can say she really goes beyond expectations and cares about her clients highly recommend Carol and her firm

Response from owner

Rene,<br>We appreciate you and William so much. Thank you for allowing us to represent him in his workers' comp case. We are always here if you need us. We appreciate any referrals you send our way!

Ceaira K2 photos
3 months ago

After my Motor Vehicle Accident, I was overwhelmed, stressed, and unsure of what to do next. From the moment I contacted this firm, I felt supported and protected. They didn’t just handle my case — they genuinely cared about me and my well-being. Every step of the way, they communicated clearly, answered my questions, and fought for me when I couldn’t fight for myself. During one of the hardest times in my life, they gave me peace of mind and confidence that my case was in the right hands. I am incredibly grateful for their dedication, compassion, and determination. If you are looking for a firm that truly stands by you after a motor vehicle accident, this is the one I would trust and recommend without hesitation.

Response from owner

Ceaira,<br>We absolutely appreciate your kind words! We also appreciate the opportunity to handle your cases. We adore your family and wish you all the best! Please let us know if we can ever help you with anything in the future!

Todd BLocal Guide20 photos
3 months ago

Linda Hayes and the entire team at Hayes Law Firm—especially Shelly and Rhonda—were exceptional in the way they supported my case. Linda consistently went above and beyond, providing guidance and attention that far exceeded my expectations. I often hear from friends about other attorneys who leave clients uninformed or take too long to respond, but that was never my experience with Hayes Law Firm. Linda and her team communicated with me regularly, ensured I always knew what to expect, and kept me fully updated throughout the process. In the courtroom, Linda was nothing short of outstanding.

Response from owner

Todd,<br><br>Thank you for taking the time to leave a review!!! We absolutely appreciate your kind words. Thank you for recognizing our wonderful staff. If we can help in the future, please reach out. We wish you the best!

Corie Smith
4 months ago

I honestly cannot thank Linda and her team enough. I was going through a divorce and custody case, and after starting with a different attorney where critical things were missed, I felt overwhelmed, exhausted, and unsure of what should have even been happening with my case. When Linda took over, she immediately saw the situation for what it was, clearly explained what should have been done from the very beginning, and took action — including getting a guardian ad litem involved. At one point, I disassociated and wasn’t responding the way I needed to. Instead of allowing that to harm my case, Linda very firmly and honestly told me that she could not effectively represent me if I wasn’t communicating in a timely manner. It was exactly what I needed to hear. That moment helped me get myself back on track, and from there everything changed drastically for the better. Linda and her team were professional, proactive, and excellent with communication. I wholeheartedly believe that had Linda been representing me from the beginning, my case would have been resolved at least two years earlier and with far less stress and heartache. What meant the most to me was knowing she wasn’t just taking my money — she genuinely cared about achieving the best possible outcome for me and, most importantly, for my children. I am deeply grateful for her and her team and would recommend them without hesitation to anyone facing a difficult custody or divorce case.

Response from owner

Corie,<br><br>Thank you so much for your detailed review. We appreciate your kind words. If you ever need anything in the future, we are here for you.

Britt Me
7 months ago

Carole and her firm are the most upstanding people I have ever worked with! Not only are they knowledgeable and prompt but they truly CARE about the person they are representing! They have repeatedly gone above and beyond for my family and continue to be supportive long after the case was settled. I am truly grateful to have found them to represent me and my family and will forever use them and recommend to anyone looking for an attorney!

Response from owner

Brittany,<br><br>Thank you so much for your kind words. I appreciate you and your family so very much. You know I am always here for you.

Zack Temple
7 months ago

Awesome Law Firm! Helped me with a case that was ongoing and exceeded my expectations!

Response from owner

Zack,<br>Thank you for taking the time to leave me a review. I appreciate you and your family. Please reach out at any time if you ever need anything.

Aud Gonzalez
10 months ago

Carole Hayes and her staff put my mind at ease through the process. Answering my questions, keeping me informed, and treating me with care and respect. If asked if I would recommend Hayes Law Firm to anyone I would say YES every time!

Response from owner

Oh, thank you for the kind words Adriana!! I really do appreciate any referrals you might make and promise, I will take good care of anyone you might refer!

Naz Gonzalez jr
10 months ago

If I could give 10 out of 5 stars I would, Carole Hayes was an amazing attorney who never gave up and worked her best. Her confidence gave my wife and I confidence that things were going to be ok. The office was a very comfortable environment and the entire Hayes law firm team were super professional and respectful.

Response from owner

Naz, Thank you for taking the time to leave a review and for the kind words. We wish you the best. Please feel free to reach out any time. We are here for you.

Ella-Marie Freeman
10 months ago

I am grateful for the exceptional support I received throughout the entire process. From the very beginning, I needed guidance, and the patience, compassion, and steady reassurance offered by this team made all the difference. Finding the right office to handle my case wasn’t easy, and I faced many challenges along the way. Once I connected with Linda and her staff, I finally felt secure—like my future was truly in capable hands. Their professionalism and genuine care turned a difficult experience into one I could face with confidence. I’m deeply thankful for everything they did to help me through this journey.

Response from owner

Ella,<br>Thank you so much for the kind words. We wish you the best moving forward. Let us know if we can help you in the future.

Bonnie Wells1 photo
1 years ago

I had a Workers Comp case that lasted many years which resulted in many surgeries. Carole Hayes and her staff were there with compassion throughout the entire process. They were always there to answer questions and give guidance. Yes, I highly recommend Carole Hayes and her staff for Workers Comp cases. Thank you again Ms Hayes!

Response from owner

Bonnie,<br><br>Thank you so much for taking the time and leaving us a review. It has been a pleasure working with you. If you ever need anything, please don't hesitate to call us.

Sylvia Rutland
1 years ago

Carole was wonderful with which to work. The experience of working with her and her assistants made awful situation much more tolerable. I would highly recommend her law office to anyone who needs a caring and competent lawyer. She fought hard for me and I greatly appreciate her..

Response from owner

Sylvia,<br><br>I know your time is precious, and it means a lot to me that you left a review. Please know we are always here for you. If you need anything, please don't hesitate to call us.

Christy SellersLocal Guide32 photos
1 years ago

Linda Hayes is truly an invaluable support during my divorce. Her teams professionalism and timely communication has helped alleviate my stress, and their genuine care has made a significant difference in my experience. I am deeply grateful for her service and highly recommend her to anyone facing similar circumstances. Reviews below left by future ex-husband and his fake profile just proves the environment she is helping to free me from.

Response from owner

Christy,<br><br>This review made our day! I appreciate your time and the clarity it provides. We are so grateful for your kind words.

Taylor K
1 years ago

I am writing to formally lodge a serious complaint regarding the unacceptable delay and lack of transparency in the handling of my settlement case. For far too long, I have been given the repeated excuse that you are waiting on information from the insurance company. However, I have personally spoken with the insurance company, and they have confirmed that all necessary documentation and information were already provided to your office. This directly contradicts what I’ve been told by your team, and I find it completely unacceptable that this discrepancy continues without resolution. This delay has caused me unnecessary stress and hardship. If I do not receive a satisfactory response and immediate action, I will have no choice but to explore my legal options and report this matter to the appropriate regulatory authorities. I expect your prompt attention to this matter.

Response from owner

Taylorae,<br><br>I am disappointed to hear that you have not felt satisfied with the resolution to your issue. I want to acknowledge that we have been in communication throughout the process, and I had understood that the matter was partially resolved to your satisfaction the day you left this review.<br>I understand that differing perspectives and expectations can sometimes lead to frustration. However, I believe that constructive dialogue and mutual respect are essential for addressing issues effectively.<br>I regret that my efforts did not fully meet your expectations. Please feel free to contact the office to discuss further. <br>

Landrum HollidayLocal Guide9 photos
1 years ago

Maintaining client confidentiality is paramount in legal practices. A lawyer's ethical obligations prevent representation when a conflict of interest arises. Previous representation in a divorce case creates a significant conflict if the lawyer then represents a opposing party in another matter. Such actions could potentially undermine the integrity of the legal process. Individuals facing this situation should consult with an independent legal professional for guidance. Seeking advice from an uninvolved attorney is crucial to understanding your options and protecting your rights.... I have explained this to Linda and it went unheard as she takes a case against me. I am very concerned due to the information I shared with her from a previous case.

Response from owner

Bobby,<br><br>I would like to respectfully address your concerns regarding conflicts of interest. I have consistently upheld a high standard of integrity by avoiding representation in cases where a conflict of interest may be present. You and your friend's recent reviews suggest otherwise; they are incomplete and do not accurately reflect my practices or your situation. Due to confidentiality rules we cannot publicly discuss the details of your case. Please let me know if we can discuss this further.

Khaled Trabelsi
1 years ago

I have had excellent legal representation by the Hayes law firm. Linda has done a phenomenal job, All the way down to the small details. Very responsive and effective communication. I highly recommend retaining their services. I recommended Hayes law firm to a few others of my friends and they all were satisfied with the results. I would like to thank you for doing such a fantastic job!

Response from owner

Khaled,<br><br>Thank you so much for taking time out to leave such a kind review. We appreciate you as a client and are always here if you need us.

Contact

Address
870 Cleveland St Suite 2D, Greenville, SC 29601

Google Profile

Rating
4.7 / 5
Reviews
107
Status
Open
Claimed
Yes
Photos
16

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