Henry & Beaver, LLP

region, PA

68
Attorney Index
20 reviews
3.9
Google Rating
32 reviews
Henry & Beaver, LLP

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBankruptcy attorneyCriminal justice attorneyEmployment attorneyEstate planning attorneyFamily law attorneyLaw firmReal estate attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 79/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication83
Outcome81
Responsiveness82
Empathy83
Expertise80
Fee Transparency73
Trial Experience75
Satisfaction78

Client Reviews

Shelley Ogurcak
9 months ago

We used your firm two years ago for our adoption. This morning, I called with a simple question to clarify something related to the adoption, as we’ve recently encountered an issue. Unfortunately, the interaction left me very disappointed. The staff member I spoke with repeatedly stated, “Well, this is how I do it”, or when referring to the place in Lancaster that did our adoption “There’s no way that’s true,” referring to a third party in Lancaster, well guess who was in that office 2 years ago me guess who was not the person I spoke with. I wasn’t calling to dispute anyone, I genuinely do not know whether the information is accurate, and I also understand she would have no way of knowing exactly what the former attorney handled at the time. However, her tone felt defensive and dismissive and unprofessional, even though I was simply trying to have a normal, straightforward conversation. Given that this matter involved an adoption and is important to our family, I expected a more supportive and professional response. I no longer would ever recommend this firm it's unfortunate as 2 years ago we had a great experience, and this firm helped my grandma for years with tons of things no more.

Response from owner

Ms. Ogurcak, please feel free to contact our office directly at (717) 274-3644 to discuss your issues.

Wilhelmus HoogerwerffLocal Guide
1 years ago

They are prompt and very professional.

Response from owner

Thank you, Wilhelmus, for your kind words. We appreciate your recognition of our prompt and professional service. Our team is dedicated to providing the best legal support to our clients.

Kim Adams
2 years ago

Heather Eggert helped with my estate planning documents. She was very professional and answered all my questions and concerns. I have recommended friends for her services as well. I would definitely go back to Attorney Eggert for legal advice in the future.

Response from owner

Thank you for the kind words, Kim! We appreciate you choosing Henry & Beaver for your estate planning needs.

Landra Ginder
2 years ago

Attorney Heather Eggert was out of this world! I never felt like she was just "making money" off me! She was both ethical and professional, and always had my best interest in mind. Her in-depth legal knowledge, unwavering commitment to her clients, and excellent communication skills would alone be the reason I'd refer anyone seeking legal help to her!

Response from owner

Thank you for the recommendation, Landra! We appreciate the 5-star review very much.

Daniel Reich7 photos
2 years ago

Received a bill for $567.50 for Ms. Eggert to send and receive emails. To be clear Ms. Eggert charges $55.00 to send an email. I am worse off now than before I retained this firm. No, I’m not paying the $27.50 charge to “review” the cancellation email I sent

Response from owner

Mr. Reich, please contact us directly to discuss your case. Our hourly rates and details of charges are set forth in the engagement letters that all clients sign at the beginning of the representation to avoid problems like this.

Stephanie Hong
2 years ago

Unreasonable charged and too expensive to go to. Gave me a bad experience ever! I’ve been sharing my bad choice in this law firm to all people around me. Never recommend anyone to go to.

Response from owner

Ms. Hong - please feel free to contact us directly to discuss your case. We are very confused by your 1-star review, as we did all of the work you requested on a very expedited basis after you were unhappy with your previous law firm. We did not charge you for that expedited service, and you never asked any questions or expressed any complaints about your bill.

Carmen Lambert
2 years ago
Response from owner

Thank you, Carmen!

Crystal root
2 years ago

I would not give her any stars. I don't think she had my best interest on her mind, just money as my bill keep increasing. I feel she was for my x husband, didn't fight for me. I filed for divorce in 2019 and only got divorced in 2024!!!

Response from owner

Ms. Root-Milian, we are sorry and surprised to receive this review, as you did not make any complaints about or to your attorney at all during the period of her representation. Please feel free to reach out to her directly to better address your concerns.

Josmar Seda1 photo
2 years ago

I loved the service, I highly recommend it. I tried their case here.

Response from owner

Thank you!

Judith E BetancourtLocal Guide8 photos
2 years ago
Response from owner

Thank you for the review, Judith.

David Cohen7 photos
2 years ago
Response from owner

Hi David, can you please give us a call at (717) 274-3644 so that we can address your concerns. Thank you!

Cindy Sisk
3 years ago

Roberta Santiago represented me in an estate issue for my father. She went above and beyond to help clear this issue. She was very professional, even when the judge was disrespectful to her in the hearing. I don't believe a judge should wink at an attorney during a hearing. Especially a female.

Response from owner

Thank you for the 5-star review Cindy!

Faye SowersLocal Guide13 photos
4 years ago

Experience lawyers and very friendly and helpful

Response from owner

Thank you for leaving a review Faye!

Betsy SternbergerLocal Guide1 photo
4 years ago
Response from owner

Thank you for the review Betsy!

Ernie SteeleLocal Guide1 photo
4 years ago

Excellent service.

Response from owner

Thank you for the 5-star review Ernie!

Gene Evans
5 years ago

called and left a message for heather twice to give me a call back. i wanted to talk to her about a harassment civil suit, she never called me back!

Response from owner

Mr. Evans, we apologize for the delay. We experienced an internet outage on Thursday and Friday, and we had an issue with our phones as a result of that. We have made Attorney Eggert aware of your message, and she will call you on Monday.

Richard Camasta1 photo
5 years ago

Years back I used Henry Beaver for a family situation I had and back then they were very professional and took care of all my business that I needed to with a smilel and good time and in a good manner once again I've used Henry Beaver again in 2021 and I must say the everything that they say they are they're very professional they're on time they've helped me through some hard times here I'm very pleased with the outcome of what has happened and I give them a five-star rating if I do need an attorney at any time I will definitely be coming back to Henry and beaver LLP thank you Heather for everything you have done

Response from owner

Thank you, Richard, for your kind words and continued trust in Henry & Beaver, LLP. We are delighted to hear about your positive experiences and look forward to assisting you again in the future.

Steven YeagleyLocal Guide22 photos
5 years ago
Response from owner

Thank you for the glowing review Steven!

bubba4944
5 years ago

Consultation canceled without notice never given a follow up to reschedule

Response from owner

Could you please let us know which attorney you had scheduled a consultation with so that we can remedy this situation as quickly as possible?

Sara O'Donnell1 photo
5 years ago
Response from owner

Thank you for leaving a review, Sara! We appreciate you putting your trust in Henry & Beaver.

Contact

Address
937 Willow St, Lebanon, PA 17046

Google Profile

Rating
3.9 / 5
Reviews
32
Status
Open
Claimed
Yes
Photos
155

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