Herman & Wells

St. Petersburg, FL

68
Attorney Index
50 reviews
4.8
Google Rating
240 reviews
Herman & Wells

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
60%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 66/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication71
Outcome62
Responsiveness70
Empathy71
Expertise62
Fee Transparency63
Trial Experience62
Satisfaction66

Client Reviews

J SegLocal Guide3 photos
6 months ago

My initial consultation was smoothly organized by Roxana, and I had the chance to speak with Alan. Everyone was welcoming, professional, and informative, and Alan took the time to clearly walk me through the next steps to resolve my issue. I’ll update this review in the future, as I expect things will only continue to go well with this team.

Adam Frack
6 months ago
Dell Elkin3 photos
6 months ago

Not happy with this law firm, they had everything sent to them and they didn't have to do anything, but take it into Litigation and they never tried saying that the insurance on my property was a for placed policy and they couldn't do anything or maybe they just didn't try

Katherine Racicot
7 months ago

Roxanne was great at getting things going, responsive and empathetic to our situation. 💕

Response from owner

Thank you for taking the time to share your experience!<br>

Sarah DeBrabander5 photos
7 months ago

Heard back very quickly from my original intake and Roxana was so sweet and took care of us to determine our needs and put us in the right hands! We are very thankful and very optimistic!

Response from owner

Thank you for your kind words - our team appreciates it!

Stan
7 months ago
Manny Zogg1 photo
7 months ago
Fee Ver23
7 months ago

Extremely pleasant and helpful!!! Ppl like ROXANA make the world better

Response from owner

Thank you for your review! Roxana is a valued part of our team and we truly appreciate you taking the time to recognize her.

Brian P.
7 months ago

Although I was ultimately referred to another law firm, the office of Herman Wells contacted me almost immediately after submitting my query online. Roxanne from the office was extremely compassionate and helpful. She pointed me in the right direction to find the best avenue to acquire the assistance needed given my particular situation. Thank you!!!!

Annie HerpinLocal Guide43 photos
7 months ago

Roxana was great. She is professional, a good listener, and has a wealth of knowledge. Thank you for all your help.

Response from owner

Thank you - Roxana is an important part of our team, and we appreciate you taking the time to acknowledge her.

Liam “Lord Cain” CainLocal Guide10 photos
7 months ago

Great firm, wonderful staff. Roxanne was a pleasure to speak with and helped immensely in during the intake process. Got me straight to Mr. Duffy.

Response from owner

We’re so glad you had a positive experience - thank you for your review!

Isis Barberena
7 months ago
William French
7 months ago

Super friendly, great listener.

Response from owner

Thank you for your kind words - our team truly appreciates it.

David Wasmund
7 months ago

Roxanne was very helpful,and she answered all my questions to the best of her abilities. If I could I would give her 10 stars thank you very much

Response from owner

We’re so glad Roxana was able to help and answer your questions. We truly appreciate you taking the time to recognize her!

Erin Carroll
9 months ago

Roxana is such a lovely lady lady and always willing to help in any way she can. She is very reassuring and has a unique of making you feel special.

Response from owner

Thank you for your kind words!

Adriana Cruz
9 months ago

Roxana was very helpful and diligent with my inquiries.

Response from owner

Thank you for taking the time to share your experience with our team.

Allison Stockford
10 months ago

This law firm was recommended to me by both Trilogy chiropractic care and a previous client. My lawyer was very professional. She took great care of me, explained anything I didn't understand and was quick to reply with all forms of contact.

Response from owner

Thank you for your review and for trusting our firm based on those recommendations. We’re grateful for the opportunity to assist you and are glad to hear your attorney provided clear guidance, attentive care, and responsive communication throughout your experience. We appreciate you taking the time to share your feedback.

Krechele Walker
10 months ago

I had an excellent experience working with Bill Demas! He was so professional, knowledgeable, and truly cared about me. Communication was always clear and timely, and he took the time to explain every step of the process. I felt confident knowing everything was in capable hands. I highly recommend Bill to anyone in need of dedicated and reliable legal representation. (Klb)

Response from owner

Thank you for sharing your experience with Bill. We strive to combine legal expertise with personal support and it’s wonderful to hear that came through. We truly appreciate your trust and recommendation.

John and Jana DreyzehnerLocal Guide16 photos
11 months ago

Our elderly and ill mother was the driver in a relatively minor single vehicle crash involving an impact by a hurricane-affected, poorly designed and malfunctioning HOA gate, thankfully involving only property damage. We believed at the time and subsequently obtained video evidence to support that she was not at fault. That same evening we did an AI search for an attorney to consult to protect her interests in Pinellas County, FL using terms like ‘reputable’, ‘highly ethical’, ‘kind’. Herman and Wells were among the top in that search. I called them and very shortly after received a call from Mr. Wells. He listened and patiently and kindly advised that her case was not one that would generally by taken by his firm due to the relatively small dollar amount and particularly, the fortunate lack of injury. I thanked him for his time and took his advice, leaving it to her insurance company. The insurance company unfortunately did not initially handle the case well and complications ensued, in large part due to demonstrably incorrect information on the police report. During that period we sought to hire an attorney on a fee basis and re-contacted this firm. While we were waiting to connect with this firm, the insurance company reassigned the case to a different person and recently resolved it, though in a manner that failed to hold the what we believed were the actually negligent parties responsible. Mr. Wells again kindly returned my call, offered an appropriate referral source and helpfully provided some realistic expectations, even though he was not able to take the case himself. His office team, importantly, were also professional, respectful, kind and helpful during all of our interactions. While our experience with the firm is obviously limited, the AI search terms and results did turn out to match our experience well.

Response from owner

Thank you for taking the time to share such a thoughtful review. We truly appreciate your kind words about Mr. Wells and our team. Even when we’re not able to take on a case, our goal is always to provide honest guidance, clear communication, and support to help people move forward with confidence. We’re glad that our conversation and follow-up were helpful, and we wish your mother all the best.

Sandra Muller
11 months ago

Contact

Address
5701 Park Blvd, Pinellas Park, FL 33781

Google Profile

Rating
4.8 / 5
Reviews
240
Status
Open
Claimed
Yes
Photos
39

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