Los Angeles, CA
Never got around to leaving a review but now that I am I will say best attorney.process was quick and simple and was highly satisfied with the results. Overall 10/10
Poor communication, no understanding or compassion. I would never work with them again worst experience ever. The attitude is completely ridiculous for the fact that they are hired by you and then act like you don't matter. The person appointed for communication rarely responds and when does, doesn't seem to know what is going on or how to explain and then told me it's better of attorney explains because I'm not sure, then the attorney had the audacity to get on the phone and say " she said you aren't comprehending what she is saying to you.." when someone talks in circles and says I don't know what it means or understand then obviously it isn't my comprehension, but their knowledge. I suggest just do better research on who you decide to work with, because there's no way it should be this firm
Horrible communication over the phone for months on end, with no communication from the lawyer assigned to the case and no way to obtain clarification or resolution for urgent concerns regarding an active case. Purposeful deceit by phone operators saying they will pass on the message only to call back and be told by an incredibly rude phone receptionist that they never have and do not take messages over the phone nor do they deliver them. Then the phone operator goes on to directly blame us for not knowing this, despite having been informed the exact opposite each of the times we called. They claimed to have so many calls that they would instead assure that the lawyer contact us, which they never did, and to add insult to injury they refused to listen to anything we had to say and continually cut us off mid sentence. We are incredibly upset about this treatment and horrified by the thought that this is how they would represent and treat our case in court. We do not expect this issue of theirs to be resolved anytime soon and wanted to share this experience as a caution for others.
Hi Katherine,<br><br>Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you experienced when trying to reach our team. This is not the level of communication or service we strive to provide, and we understand how concerning it can feel when you’re seeking updates on an active case.<br><br>We would appreciate the opportunity to look into what happened, clarify any miscommunication, and address your concerns directly. Because we cannot discuss case-specific details publicly, we encourage you to contact us at 323-954-1800 or info@hinden.net so we can ensure this is reviewed by the appropriate team member as quickly as possible.<br><br>Your experience matters to us, and we are committed to improving our communication and internal processes wherever necessary. We hope to speak with you soon and work toward a resolution.
Justice, Compassion, and True Advocacy I am forever grateful to Attorney Roman Ferd and his outstanding team. They fought tirelessly to help me receive justice for the psychological injuries I endured. From the beginning, they treated me with compassion and dignity—connecting me with exceptional providers who became the first step in my healing journey. As a healer and mental-health professional who advocates for others, I often found myself without anyone to advocate for me. That changed the moment I was linked with Attorney Ferd. He and his team stood up for me when I needed it most, and their commitment restored my faith in what true legal advocacy looks like. Because of their integrity and persistence, I’ve since referred loved ones to Attorney Ferd, knowing they will be cared for with the same level of excellence. God bless Attorney Roman Ferd and his entire team for being instruments of justice and healing.
Dr. Tselane, thank you for sharing such heartfelt words. We're honored to know that Roman and our team were able to support you with compassion and care through your journey. Your trust and referrals mean the world to us.
I highly recommend these lawyers. They do an excellent job representing their clients. I am very grateful to the team of lawyers who took my case.
Thank you for your recommendation, Azucena! We're glad to hear you had a good experience with our team.
As a first time going through in Work injury, I decided to give my case to this firm , I was so confused, many questions came out on my mind , unfortunately Araceli did not care about my case , I tried weeks after weeks trying to talk to her , but she always was on the phone with another clients , or having brake, that’s was they said to me every time . After 8 months of uncertainty I found a local lawyer , I feel at least someone cares my situation.
We’re sorry to hear about your experience and appreciate your feedback. We understand how stressful the process can be and regret that we didn’t meet your expectations. Please reach out to our office directly if you’d like us to review your case further.
Thank you to my legal team I want to thank Jack Brevlasky and Mildred Hernandez for the result of my case. They guided me step-by-step through my questions and concerns. My case was resolved without me ever having to step foot in court. Jack explained all of my options, and at the time, we decided together on the best course of action for me as a client and for him as my lawyer. Thank you.
Hello Telma, thank you so much for your thoughtful review. We're glad Jack and Mildred were able to guide you through your case and make the process smooth from start to finish.
Seems like poor communication and poor customer service is an ongoing trend with this office and its “professionals”, or lack there of. I’m not saying don’t, but make sure you do a thorough research of the options you have for attorneys in the city. Or if you enjoy lack of communication and poor customer service, these are your guys!
We’re sorry to hear about your experience. We take feedback seriously and would like the chance to learn more... please contact our office directly so we can address your concerns.
Leon Kleyman is a gem. He went above on beyond to represent & support me. He is compassionate, a family man & an excellent communicator.
Hi HT, thank you so much for sharing your kind words about Leon. We’re thrilled to hear he was able to provide the care and communication you deserved!
Horrible communication. I was recommended this place and told to go to a chiropractor and thats it. No update on my case and I never heard from them again. Scheduling issues caused me to be unable to attend chiropractor sessions so I tried to call to find another place and all I got told was "I'll pass along the message" by very rude workers. I called 3 times and never received any callback, any communication, nor any update. This was in 2023-2024 and they never helped me with anything.
Hi Ash, we’re sorry to hear about your experience and understand how frustrating poor communication can be. This isn’t the level of service we strive to provide. We’d like to learn more and see how we can assist, please feel free to contact our office directly.
This is a really Great Law Firm and the BEST in the business. Suella did a really Great job on my case and resolved it faster than I thought would happen. I really appreciate her follow through as she fought for me and was very responsive whenever i had any concerns. Thank you Suella and the entire Hinden team.
Hi Wyat, we’re thrilled to hear Suella and the team exceeded your expectations and handled your case so efficiently. Your appreciation truly motivates us to keep delivering our best. Thanks for sharing your experience!
Lauren Ekerling was very helpful she prepared my deposition and kept her professionalism with a very smooth transition thanks again Lauren
Hi Lourdes, we’re happy to hear Lauren provided helpful and professional support during your deposition. Your feedback means a lot to our team!<br><br>
Saved my life in many ways after a workplace injury. Anna was amazing in answering questions and calling me back. Thank you, Kelly for coming thru for me and my family. Forever greatful.
Hi Luis, it’s rewarding to know Anna and Kelly made a real difference for you and your family. Thank you for trusting us with something so important. Wishing you all the best moving forward!
Hi Shikah, we're sorry to see you had a negative experience. If you're open to it, we'd appreciate the chance to understand what went wrong and see how we can make it right. Please feel free to contact our office directly.
Good customer service, but terrible for car accident cases. In my case, the other driver's insurance didn't cover 100% of the expenses. I asked them to use my insurance, and they refused, saying my insurance would only cover the same amount for repairs, even though my insurance is full coverage. The assistant kept telling me the same thing throughout the entire process: there was no way to get more money for the repairs. By the time they finally realized my insurance did cover everything (with me paying my deductible), it was too late. The body shop refused to fix my car, and I had to pay for storage and take my car home unrepaired. I do not recommend them for car accidents! 😒😒😒
Hello Otto, we're very sorry that your experience wasn't positive. We understand how complicated insurance claims can be, and we're sorry that the process didn't go as you expected. We welcome your comments and are available if you'd like to discuss your case further.
Stephen, Diane, Mildred and the rest of the Office were nothing short of spectacular amazing incredible and outstanding human beings !!! I’d like to thank you guys for helping me and changing my life i appreciate everything thank you I’d recommend these fine people to everyone
Hi Isaac, thank you for your heartfelt words! We're so glad Stephen, Diane, Mildred, and the team made a positive impact. It means a lot to know we could support you!
Jack Breslavsky is an exceptional workers’ comp attorney. From start to finish, he was professional, knowledgeable, and genuinely cared about my case. He explained everything clearly, kept me updated, and fought hard to get the best outcome. I couldn’t have asked for better representation. Highly recommended!
Hi Cheyenne, thank you for the kind words! We're glad Jack was able to support you and deliver a strong outcome. We truly appreciate your recommendation!
I don't recommend this law firm. It's impossible to connect with attorney. After being retained for 6 months, nothing moved forward. They wrote one letter and then a dismissal of retainer. Now the attorney wants a fee.
Hi Nan, we're truly sorry to hear you had a frustrating experience. We strive to provide consistent communication and transparency, and it's disappointing to know we fell short of your expectations. While we’re unable to discuss case details publicly, we’d be happy to look into this further with you directly. Please feel free to contact our office so we can better understand what happened and see how we can assist.
Kelly Hinden is by far the best and easiest lawyer I have worked with I went solo in the beginning until the six-month timeframe arrived, at which point the insurance adjuster terminated my TD benefits by falsifying my records, claiming that I had recovered and returned to work. This left me with an unpaid balance over $10,000 in TD payments. I found Hinden & Bresalavsky through my research and was able to speak with their intake specialist, Melissa Gorden, immediately. Mellisa was knowledgeable and professional, so I signed with them the next day. The other intake specialist, Karla Hernandez, was communicative and supportive; she promptly filed an appeal for me. When I worked with the first lawyer that I appointed, the communication was lacking, which made me feel very concerned and stressed until I met Kelly at my deposition. She was assigned to handle my deposition and was very well-prepared, possessing a thorough knowledge of my situation. After my deposition ended, I asked if she would be willing to represent me. Kelly fought the case as if it were her own money. At the hearing, she was cutthroat and applied significant pressure on the defense attorney, and they settled before it even went to trial. She reinstated my benefits and recovered my unpaid TD payments. Initially, I was under the impression that my case was relatively small, but she was willing to spend extra time reviewing every detail to identify any potential claims that may have been missed. She built my case, and when the timing was right, she settled my case for an amount much higher than I had anticipated. In the past, I have worked with a few other attorneys on different matters, but by far, Kelly is the best attorney I have encountered. She communicates directly with me, without going through a case manager, which significantly enhances the progress of my case. Kelly is very responsive and possesses exceptional communication skills. She consistently keeps me informed and typically responds within 24 hours, and most of the time on the same day. Her prompt and productive communication gives me confidence that my interests are well protected. Stephen Hinden, her husband, is also an amazing individual. I recall when I first signed with them; I had a few crucial questions but was unable to reach my attorney. Stephen voluntarily spoke with me to address my concerns. Each time, I stepped in their office, he greeted warmly with a handshake. During my deposition, I needed a strong black coffee to help me concentrate, but their office had run out. Stephen went extra mile to get me the black coffee I asked for. Barry Hinden, the founder, was incredibly kind. On the last day I was in their office signing the settlement documents, he took the time to encourage me and offered a couple of helpful directions that could lead to a potential career. I honestly didn’t expect that someone at his level would invest his valuable time to talk to someone who’s lost and uncertain about his future. A thank you to Marilyn Hernandez! At the end of my case, she promptly helped me apply for the SJDB. She’s provided a detailed explanation of what benefits I would receive from the SJBD and the anticipated timeframe. My experience with Kelly was exceptional, and I would highly recommend her to anyone seeking reliable representation.
Wow Vince, we cannot thank you enough for such an incredible and heartfelt review! Our office is always here for you!
Thank you Lauren Ekerling for your knowledge of the law and for answering my questions. A very professional place.
Hello Susie, we thank you for taking the time to leave us a 5-star review on your experience with our wonderful attorney, Lauren!
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