Injury Assistance Law Firm

Orlando, FL

82
Attorney Index
50 reviews
4.9
Google Rating
126 reviews
Injury Assistance Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyGeneral practice attorneyLegal services

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

EDITH GREEN8 photos
4 months ago
Raymond Champagne
4 months ago

Melissa was absolutely amazing she was extremely knowledgeable about my auto accident case and provided top tier service and advice. I’ll definitely be referring this law firm to all of my family and friends.

Response from owner

Thank you so much Raymond for your positive feedback.<br>

Sherisse WashingtonLocal Guide
4 months ago

I had a positive experience working with this firm. The team was professional, responsive, and kept me informed throughout the process. Everything was handled efficiently, and I truly appreciate the support in resolving my case. A special thank you to BrendaLiz, who was especially helpful and made the process smooth. I’m grateful for the assistance.

Response from owner

Thank you for your feedback! We are happy to assist you.

Decius Alexis
4 months ago

Good service

Response from owner

Thank you<br>

Charles Coburn
5 months ago

Injury Assistance Law Firm was Amazing!!! I am very thankful to have been in a situation where I could be encouraged and informed as to what rights I had. Attorney Michael Mills has he leadership l, skills, vision, and heart to work as hard as he has over the years as I was able to read his bio… he has been serving the community for a great many years. One of the greatest accomplishments the Injury Assistance Law Firm has done is by having Yanira on the team!!! Yanira was my main point of contact and she was detail oriented and caring. Empathy is so important when providing service to people and I found Yanira to seemingly take her job very personally. She was always extremely professional and she seemed to care so much more than me being just a client. It was as if she was able to understand what it means for a person to need someone to take their time with them and and to show patience with each step along a path that most people never think they will be on. There were plenty of questions that I had and Yanira never rushed me off the phone and she took their time to listen and explain in a way that was almost like she understood what it must be like to feel vulnerable and maybe a little confused as well as in pain. Yanira was able to speak to me in a way that let me feel relaxed and hopeful when it could have been very easy to be filled with a feeling of anxiousness. Yanira did not make empty promises or make me feel like I was being sold on any point of view. Yanira was very factual but she was able to convey the details that I needed to understand in a warm and caring way. Yanira is the epitome of professional, emotionally intelligent empathy, mixed with an extreme display of organized work ethic. I can only imagine how easy it might be to go from one case to another with all of the people sufferIng during the time in their lives where they were hurt and what I realized is that the best way to help a person at that time is to be clear, informative , patient, helpful, and available. Yanira was all of these and the biggest part in the entire journey was that Yanira was Available. She always responded to my questions via text as well as phone call. I work in a place that does not allow cell phones so I had a very small window in a day to communicate with Yanira and she somehow was able to accommodate me. Yanira is a wonderful asset to the Injury Assistance Law Firm Team. Thank you Attorney Michael Mills. Thank you Yanira for all of your hard, diligent, detail work, and you consistent and informative Guidence during a time when I felt very vulnerable and victimized by the responsible party.

Response from owner

We're happy to receive your thoughtful review. Thank you for your encouraging words. Your positive feedback is much appreciated.

D Millz
6 months ago

Thank you very much. This law firm has helped me through a vehicle accident, and i want send Brenda Liz and special thank you for getting the maximum amount during the settlement. I would highly recommend using this law firm

Response from owner

Thank you, Mr. Millz, for having trust in us in your difficult time!

Daniel Capuano
6 months ago

Yanira went above and beyond to assist me with my car accident case, which was a new experience for me. She supported me every step of the way, even after my case was resolved. She continued to help me ensure that I followed all the necessary steps to get my truck repaired.

Response from owner

Thank you!<br>Your thoughtful review is much appreciated.

Susana Bonilla
7 months ago

Yanira del Valle gave me guidance, help, and support during a very difficult time for us after an accident. I recommend her 100%.

Response from owner

We are happy to assist you

Gina
7 months ago

I would like to thanks Yanira Del Valle for taking her time to answer every single question I had, for her professionalism, compassion and kindness, thank you Yanira!!!!

Response from owner

Thank you so much Gina for your positive feedback.

Kanara Kendrick
7 months ago

I just want to take a moment to say if you ever need a personal injury law firm this is the place for you very fast and quick and settled my case with pride , Brenda Liz was very helpful and made sure to keep me updated with everything from start to finish thank you guys so much .

Response from owner

Your positive feedback is much appreciated, Kanara.

EOGA PAYPAY
8 months ago

Thanks so much Ms.Melissa Your awesome and I appreciate yall so much..

Response from owner

Thank you so much EOGA for your positive feedback.

Quenia Jean-Charles
8 months ago

The injury Assistance Law Firm is a great place to go. They have best Lawyers like Brendaliz, and how the front desk staff receive is so welcoming. There the best..

Response from owner

Thank you so much Quenia for your positive feedback.

Vivi TorresLocal Guide1 photo
9 months ago

I reached out to Yanira Del Valle for help, and although she does not handle the type of case I needed, she went above and beyond to connect me with the perfect referral. Her professionalism and willingness to assist made the process so much easier. Thank you, Yanira, for your help and support!

Response from owner

We're happy to know our efforts resolved your legal complexities. Thank you for your positive feedback and encouragement.

Marlon
9 months ago
Response from owner

We're glad to see that you had a 5-star experience. We appreciate your positive feedback.

Tamara Sales1 photo
9 months ago

I had a really good experience with The Injury Assistance Law Firm. Even though they don’t specialize in the type of case I needed help with, they were super knowledgeable and took the time to explain things to me. Yanira Del Valle was the one I spoke with, and she was so kind and professional. She made sure to point me in the right direction and referred me to an attorney who was a better fit for my case. I really appreciated the honesty and the effort to still help me out. Definitely recommend them!

Response from owner

Thank you so much for your positive feedback.

Angelica Marie
11 months ago
Response from owner

Thank you so much for leaving us a review Angelica!

Michelle PachecoLocal Guide1 photo
11 months ago

Yanira DelValle has been incredibly helpful since day one. She was attentive, professional, and made sure everything moved quickly. Thanks to her dedication, our case was resolved much faster than expected. We're very grateful for her support!

Response from owner

Thank you so much for your valuable feedback!

Susan FrancoisLocal Guide
1 years ago

Best attorney in town

Response from owner

Thank you so much for leaving us a review Susan!

Rose Najair
1 years ago

The representatives were courteous, prompt, and friendly made you feel at home very respectful

Response from owner

Thank You so much for the kind words.

Heather Codie-JacksonLocal Guide17 photos
1 years ago
Response from owner

Thank you so much for leaving us a review Heather!

Contact

Address
823 N Thornton Ave, Orlando, FL 32803

Google Profile

Rating
4.9 / 5
Reviews
126
Status
Open
Claimed
Yes
Photos
1,917

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