Jacqueline Thomas - Lacy Katzen LLP

Rochester, NY

82
Attorney Index
18 reviews
5.0
Google Rating
18 reviews
Jacqueline Thomas - Lacy Katzen LLP

Practice Areas

Personal Injury

Business Profile

Attorney

Review Snapshot

18
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
61%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

Shari anne Crisafulli
5 months ago

We lost our house and everything inside in a fire.Our ins company was not treating us fairly. No adjuster would help us because we had a complete loss.. We found Jacqueline Thomas by a referral and she fought for us when no onelse would. After a year we are finally getting a fair settlement offer that we had accepted. Finally can put our lives back together again. Thank for all your hard work you did for us. The Crisafulli Family

Response from owner

Shari,<br>Thank you for your kind review. It was my pleasure helping you to get the fair settlement you deserve. ~Jackie <br>

Paul bentkowski
7 months ago

Though they were not able to help me specifically, with my case. They were willing to reach out to others that may be able to help me. Kudos to Katzen Law firm

Response from owner

Thank you for your thoughtful review. Even though we weren’t able to assist you directly with your case, I’m glad we could connect you with others who may be able to help. Best of luck to you. ~Jacqueline

Ron Board
8 months ago

What a great interview I just had with Jacqueline. Very well informed and helpfull. If help is needed in the future this is the first lawyer company I will contact. Thank you for your help today. Ronnie Board

Response from owner

Thank you for taking the time to share your experience. It was a pleasure speaking with you, and I’m glad I could be of help. Please don’t hesitate to reach out if you ever need assistance in the future! ~ Jacqueline

Nancy Duggan
10 months ago

I called the law office of Lacy Katzen and explained my legal issues, they said they will have someone with expertise in this field call me. Jacqueline Thomas called me back( more than once, unable to connect)!!! When Jaqueline and myself connected she was VERY HELPFUL, was very much at peace after talking with her. Jaqueline made sure I had clearity of situation of what I need to do AND if things are not working out reach back out to her she will help( she did not consult with me just to leave me hanging) I recommend Jaqueline 150%!!! A help in present time of need and will call/ respond quickly.

Response from owner

Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure speaking with you and I’m so glad I could help bring some clarity and peace of mind. Please don’t hesitate to reach back out if you ever need further assistance — I’m always happy to help! ~ Jacqueline

Joanna Drexel
1 years ago

Jacqueline Thomas and Paralegal Ginny were wonderful. They were kind, caring and warm during one of the most difficult times in my life. They took the weight off of my shoulders and all worries! I would recommend to my family and friends! Thank so very much!

Response from owner

Thank you for this review and your kind words! We are here if you need anything. ~Jackie

Maggie Cordaro
1 years ago

Jackie was very informative and knowledgeable!

Response from owner

Thank you for your kind review, I appreciate it very much!

James Goosey
2 years ago

Jackie is the best. Hands down. She took my case, one that many others would not, especially during a pandemic. She answered all of my questions. She treated me like a person, not a client. I would not hesitate to give her name to anyone in need of a great lawyer. When it came to dealing with other lawyers, Jackie was always prepared, knowledgeable, and tenacious on our behalf. If you need a lawyer that you can trust, do yourself a favor and contact Jackie.

Response from owner

Thank you for this very kind review. It has been an honor to get to know you. I am very pleased you are happy with my representation. ~Jackie

Biff19632Local Guide1 photo
2 years ago

Jackie was a very attentive, responsive and all around an excellent attorney to work with. She knew how to read the room and what angles to work as situations varied in our situation. I’m convinced we obtained the outcome we desired (and needed) solely based on hiring her as our attorney. Thank you again!

Response from owner

Thank you for this review. It was an honor to be able to help. ~Jackie

Scott Landschoot8 photos
4 years ago

Jacqueline Thomas is the type of no-nonsense lawyer that cuts-to-the-chase. Se is sensible and highly experienced. Her natural knowledge of the law is evident as soon as you speak with her. She was extremely helpful and made me feel comfortable with my legal situation. I highly Recommend Ms. Thomas for any and all of your legal needs.

Response from owner

Thank you for your kind words, Scott. It was a pleasure speaking with you! Jacqueline

Robin Y
4 years ago

Although Jacqueline was unable to represent me, she kept in communication with me and went above and beyond to find a lawyer who was willing to discuss my case. I would not hesitate to use her in another situation.

Response from owner

I was happy to be able to be of service and it was very nice speaking with you! Jacqueline

Pauline Flamion Curto
5 years ago

I have only high praises and would recommend Jacqueline Thomas to anyone. She is savvy, personable and will have your back to achieve the best outcome for you! Jaqueline takes the time to inform her client all available options, explains legal jargon in understandable terms, will lay out step by step plan and accommodate your needs throughout a case. She is patient, kind, and also honest and straightforward. She will work diligently and efficaciously for you. I would definitely recommend Jacqueline, she’s a great person and lawyer !

M. Walters
5 years ago

Jacqueline handled a case for my mother after her car accident last November. From the beginning she was helpful, informative and attentive. She helped us negotiate the zoo that is NYS No Fault. I don't know what we would have done without her, and I would call on her again in a heart beat. Actually, I referred my daughter to Jacqueline after her accident several weeks ago. I just can't say enough good things about her!

Carolyn ThompsonLocal Guide2 photos
6 years ago

Jacqueline took my case and was Great. Very through and let me know step by step what was going to happen. She made me feel that I wasn't alone and that she cares. I will be recommending her to my friends and family because I trust her and that not easy to come by now a days.

Response from owner

Hi, Carolyn. Thank you for your kind review. Jacqueline was thrilled to handle your case and that you put your trust in her!

Nick Ward
6 years ago

Jacqueline is a true professional. I would highly recommend her and her team at Lacy Katzen.

Mark W
6 years ago

Great attorney that walks you through the process from start to finish. Would highly recommend Jacqueline and her team. Great results.

Jermey Chenier
6 years ago

Jacqueline is a very open and honest attorney who truly does care about her clients. I worked with her for a year on an auto claim, and she took the time to explain the whole process to me. She explained what could, and could not happen during the claim and how long it could take to resolve. I would and will recommend her to anyone with a personal injury issue.

Steven Trapane
6 years ago

Jacqueline is truly a top-notch attorney and a genuinely caring person. She and her team actually took time and effort into making sure everything was taken care of no matter how small the detail. Jacqueline's professionalism is unparalleled. I would, and do highly recommend her services to anyone.

David PrattLocal Guide1 photo
8 years ago

Very professional and caring at the same time. Always there for you when you need advice or questions answered. All the staff that you deal with are professional as well. Out of 5 stars I give her 10!!!

Contact

Address
600 Bausch and Lomb Pl, Rochester, NY 14604

Google Profile

Rating
5.0 / 5
Reviews
18
Status
Close
Claimed
Yes
Photos
3

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