James S. Terrell Law Office

Victorville, CA

66
Attorney Index
10 reviews
3.8
Google Rating
10 reviews
James S. Terrell Law Office

Practice Areas

Personal Injury

Business Profile

Civil law attorneyCriminal justice attorneyLegal servicesTrial attorney

Review Snapshot

10
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 77/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication80
Outcome78
Responsiveness79
Empathy81
Expertise78
Fee Transparency71
Trial Experience73
Satisfaction76

Client Reviews

Vicki Finch
11 months ago
Response from owner

We’re sorry to hear about your experience, Vicki. We strive to provide the best service possible and clearly fell short in your case. Your feedback is valuable to us, and we will look into the issue. Thank you for bringing this to our attention.

Gary ChaconLocal Guide1 photo
1 years ago

Return your phone calls! Why is your office always closed? Unprofessional and inconsiderate!!! Stop wasting people's time!!!

Response from owner

We apologize for your negative experience and understand your frustration. Your feedback is important to us, and we are currently reviewing our communication practices to ensure timely responses. We appreciate your patience and will work to improve our services. Thank you for bringing this to our attention.

girlee GirleLocal Guide
3 years ago

competent, confident, compassionate, well versed, integrity and honesty. An attorney who defines the true meaning of the duties of a lawyer. I would recommend him without hesitation or reservation. Very reputable and a remarkable human being

Response from owner

Thank you for your kind words and for recognizing the dedication and integrity we strive to uphold. It’s truly rewarding to know that our commitment to our clients makes a positive impact. We appreciate your recommendation and look forward to continuing to serve you and others with the utmost care and professionalism. Your support means a lot to us.

Scott Hansel
5 years ago

This is Jeri Hansel not my husband Scott. I gave these people 5 stars because when I last left a message I am pretty sure they tried to call me back k for some reason I do not get calls

Response from owner

Thank you for your generous 5-star rating! We appreciate your understanding and are glad to hear you had a positive experience. If there's anything we can do to assist you further, please feel free to reach out through our messaging options. Your feedback helps us improve our services.

Debra Sweeney
5 years ago
Response from owner

Thank you for the fantastic rating! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.

Kansas Holt
6 years ago

He is a great lawyer

Response from owner

Thank you for your positive feedback! We're glad to hear that you had a great experience and appreciate your kind words about our lawyer. Your satisfaction is our priority, and we look forward to assisting you again in the future.

Duglas BraselyLocal Guide4 photos
6 years ago

Inc. Society

Response from owner

Thank you for your excellent rating, Duglas! We're thrilled to hear that you had a positive experience with us at Inc. Society. Your support means a lot to our team, and we look forward to serving you again in the future.

michael molina
7 years ago

Mr terrell is great he takes the time to sit and talk to u and knows his stuff I recommend him if u want to win and he has worked on cases for me and family members and am satisfied

Response from owner

Thank you for your wonderful feedback, Michael. We're thrilled to hear that Mr. Terrell has made such a positive impact on your experience and that you and your family are satisfied with the results. Your recommendation means a lot to us. We'll continue to strive to provide the best service possible.

Patricia Negrete
12 years ago

Jim Terrell is a GREAT attorney!! I was referred to him by a friend/former client who also used his services and was completely SATISFIED!! Jim Terrell interviewed witnesses for my case and did an extraordinary job at utilizing his expertise in court!! Of course, before I hired him I did my research. I am glad I made my decision and went with this attorney. He is a highly qualified attorney and I would refer him to anyone who needs legal expertise and prompt assistance. I have never been in court until my case, needless to say i was nervous. Mr. Terrell clearly explained everything that i did not understand and helped me. He is a personable man and I appreciate him taking care of my family and winning our case.

Response from owner

Thank you for taking the time to share your experience, Patricia. We're thrilled to hear about your positive experience with Jim Terrell and that his expertise helped you feel supported throughout your case. Your referral and kind words mean a lot to us. We're committed to providing each client with the best care and service, and it's wonderful to know we achieved that for you. If you ever need assistance in the future, don’t hesitate to reach out.

Gary Collier8 photos
12 years ago

Sloppy attorney! Courtroom ability was awkward and lacked basic procedural knowledge. Inept personable traits during my son's trial, appeared to offend jury members. Appeared to lack efficacy and empathy for the defendant. Would highly NOT recommend this attorney for ANY type of case, especially one before a judge. Ask to represent yourself if he is the last attorney. This is my opinion based on several days and many hours of observation and interaction.

Response from owner

We appreciate your feedback and are sorry to hear about your experience. Client satisfaction is important to us, and we regret that we did not meet your expectations during this process. Your comments regarding courtroom performance and communication skills will be addressed internally to improve our services. Thank you for taking the time to share your thoughts.

Contact

Address
15411 Anacapa Rd, Victorville, CA 92392

Google Profile

Rating
3.8 / 5
Reviews
10
Status
Close
Claimed
Yes
Photos
1

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