region, NC
Best experience hands down that I've ever had! Always took the extra time to explain things and walk us through the steps and processes what to expect etc! If you need someone on your side this is the guy you want promise can't say enough good things.
I was only two weeks out from a major neck surgery and was attacked by a Belgian Malinois at a random rest stop after a post op visit. I was as left with major injuries to both legs and required a surgery to repair. I was very frustrated with my situation and luckily a friend recommend Jay Kerr Law. I met with Jay and his associate shortly after and I knew immediately that they would be able to help me. Everyone was very compassionate, empathetic, kind, and gracious. They were able to navigate all avenues of the case with ease and proficiency. Jay is very approachable and always communicates clearly and helped me understand complicated details with much patience. He is very kind and genuinely cares about all of his clients and always acts in their best interest. Every time I called or emailed, they would respond within minutes. Melissa takes great effort to comb through all the details and was always very helpful and pleasant. I wouldn’t have been able to handle my case without them and I would definitely return to them if ever warranted again. I couldn’t recommend them enough.
Megan: Melissa and I greatly appreciate your kind words. You had a frightening event being attacked by the dog at a public interstate rest area, only then to endure surgery and a long rehabilitation. We are happy that you are able to maintain your occupation as a radiology supervisor so you can continue to serve our community. All the best. Jay
Even though Jay was unable to assist in my case, he took the time to give me helpful information on what I was needing. Most places will just say they can't help and that is the end of it, whereas Jay was kind enough to listen to my case and provide detailed advice on next steps. He may not have been able to assist me legally, but he was able to help aid me in my search for legal representation.
Taylor, thank you for the nice comments and the review. I do wish you all the best. Jay
I cannot say enough good things about their practice. I have spent various lengthy amounts of time discussing my situation with Mr. Kerr and Melissa. They are a wealth of information and are very honest, detailed, and thorough when it comes to the information they are communicating to provide. I was recommended this practice when I had a lot of questions of how to proceed with some of the things regarding workers comp and they always took the time to answer my questions, listen to my problems, and try to lay out the avenue forward. They even told me upfront several times whether or not they felt it was necessary to get involved. Again, I cannot express how much I appreciate the time Melissa and Mr. Kerr took to talk to me and even meet with me at no charge. Fantastic first experience with an attorney's office. Amazing customer service and I never felt rushed when speaking with either of them. Thank you both so much for everything you do, and I look forward to speaking with you more in the future if needed. Absolutely would recommend to anyone in need of the services Mr. Kerrs practice provides.
Grant: I greatly appreciate the kind words. Melissa and I do our very best to help those who we can in various ways, since we cannot always offer our formal services due to work demands, available time, and whether or not someone is in absolutely dire circumstances. We just always hope that folks appreciate these factors. However, as you have experienced, we always try to provide help on a reasonable level. Jay
After being in an accident with a drunk driver, I was left injured both physically and emotionally. I had no idea how to navigate my insurance or the legal process, but seeking legal counsel from Jay Kerr Law was the best decision I could have made. He came highly recommended by two friends, and I’m so grateful I took their advice. From my very first phone call with Melissa , I felt at ease—she was compassionate, understanding, and genuinely cared about my situation. When I had my initial in-office meeting with Jay and Melissa , they took their time, were incredibly thorough, and reassured me that they would handle every aspect of my legal needs. Throughout the entire process, Melissa kept me updated, and both she and Jay always made time to talk, answer my questions, and provide reassurance. Their dedication and professionalism made a difficult experience so much easier. I am truly grateful for all their hard work in settling my claim, and I highly recommend Jay Kerr Law to anyone in need of exceptional legal representation.
Christy: You are not only a strong and resilient person, but wonderful all around. Melissa and I were so pleased that we were a part of your effort to obtain reasonable compensation after an unfortunate and challenging event. We wish you all the best. And, we greatly appreciate the kind words about our services. Jay
Mr. Kerr took the time to inform me of my options and explained the best way forward. I appreciate his legal advice. Highly recommended.
Glad we could be helpful. Best of luck to you and Happy New Year. Jay Kerr
Jay Kerr Law: Superior Service and Support… an A+ Law Firm I recently required legal counsel resulting from an on-the-job injury. Jay and his paralegal, Melissa, exceeded the bar of my expectations (pun intended;). Professional. Personable. Knowledgeable. Efficient. I am no scholar of our legal code, nor did I need to be. Jay reviewed my case, provided clear explanations in layman's language of the circumstances, listened to me and my needs, and we collaboratively charted a course to acceptable resolution. Melissa kept me well-informed as to the status of the case throughout the process. Superior service. Superior support. Phenomenal results! Jay Kerr Law is as advertised, “Advocates for the Injured.” As a former NC educator, I award Jay Kerr Law A+’s in all disciplines! Grateful I worked with Jay and Melissa.
Bart: Thanks for the kind words about our services. We were only able to get you a great result because of your dedication and diligence in working with us. All the best. Jay
Jay and Melissa were VERY easy to work with, they make a good team, there knowledge of worker's comp. Is extraordinary. During this process with them I've heard horror stories from others that didn't have proper representation, and are still waiting and fighting for proper results. I realize this process takes time and alot of work but I am very pleased with the way and results that this team has achieved for me. I HIGHLY RECOMMEND the Jay Kerr Law firm. The team that cares. Joe
Joel: We are so happy that your claims were resolved to your satisfaction and that you had a great experience working with us. As I often say, without a client who respects and appreciates our advice, we are unable to achieve what they deserve. Your constant communications and dedication to the process were critical factors. Enjoy your summer! Jay
I cannot no express the gratitude that I have for Jay, ,Melissa and Spencer. Their work and dedication put into settling my case was above and beyond what I could have ever expected. I highly recommend Jay and his team, they give a new definition to the term "customer service" and truly care about the needs of their clients. Thank you for everything!
Amy: We greatly appreciate your kind words. And, I can't thank you enough for sharing them so our prospective clients can consider such and our services. We wish you all the best! Jay
Deaing with workman's comp without representation was a nightmare. Jay Kerr and his staff were a godsend
Jackie: It was a pleasure representing you, and your kind words are taken to heart, for sure. We faced a lot of challenges together protecting your rights and obtaining reasonable compensation, and you deserve significant credit for being your own fierce advocate, which made all of the difference. Take care, and best of luck on the next chapter in your life. Jay
Jay kerr and his assistant Melissa really step up and get things done. Truly a blessing to find such good representation.
Teneya: We greatly appreciate the compliment. You and your husband have been through a lot over the last several years, and hopefully reaching a win-win resolution of your claims will allow you both to move forward in life with some protection and confidence. We wish you the best. Jay
I was in a automobile accident and received many injuries. Jay Kerr was referred to me by a family member and I could not have asked for more. He and his staff were great to work with and we settled in less than a year. I was always kept very informed and information was given in a clear and conceised way. Did a great job. Would refer him to anyone in the future.
David: We are glad to hear how pleased you are with our services. You were a great client who was communicative, organized and thoughtful. Ultimately, a great result is always a collaboration with our client. We wish you the best. Jay Kerr
5 stars is not enough to describe the dedication to my Work Comp case that I received from Jay, Melissa, and Spencer! I was always updated on my case and never had any issues receiving call backs on any questions or concerns that I had. They all fought hard for me and would recommend them to anyone dealing with Work comp, or personal injury! The team is great and they treat each and every case with compassion, and do everything to ensure that work comp is treating you fairly !
Shannen: You have been a fighter for whom we have great admiration and respect. This certainly was a team effort with you being the most important member, but I am glad you were pleased with our efforts and results. We wish you all the best. Jay Kerr
This gentleman is extremely polite and extremely professional, and extremely honest
Thank you for the very kind words and for taking the time to share your appreciation. I wish you all the best. Jay
Jay Kerr law firm represented me for my workers compensation case. I was severely injured and completely lost as to what might happen with my life. Jay’s compassion immediately made me feel at ease and gave me a sense of direction. You can tell that he truly cares about his clients. After working with Jay and his amazing staff, which includes Melissa and Spencer, I had a much better understanding of an overwhelming situation. Mr. Kerr’s extensive knowledge and experience helped me through every step of the process. He was very patient, understanding and always careful to explain everything that we needed to know. Jay did a fantastic job of representing me and protecting my best interest. I could not imagine having anyone other than Jay helping with such life altering situations. I would like to thank Jay and his staff for everything they have done for me and my family.
Jeff: We greatly appreciated your trust in us, and we certainly are happy to hear that you were pleased with our representation. However, you and your wife worked hard to ensure that our advice and recommendations could be properly applied, and that is always key. We wish you all the best, and we hope that you continue to heal and recover from your unfortunate injuries. You are an amazing guy. Jay
Not enough good things to say about Jay Kerr Law. Very helpful, professional, gives great advice, cares about you and your family. The whole team including Melissa and Spencer are so kind and helpful. Jay Kerr knows his stuff when it comes to accidents-injuries. - Cameron Anderson
Jay and Melissa was so informative and quick to get my settlement. Best lawyer ever.
I didn't even know where to start when I was in a car accident as I was physically hurt and also at ends how to proceed. The Jay Kerr Law Firm was recommended to me and my first encounter was with a lovely lady-Melissa, Paralegal, whom after I spoke to her I knew I was going to like this firm. She was so kind, friendly, empathic and just down right sweet. She sets a beautiful tone for this office. I was just hoping Jay Kerr was as good as she was. And I got lucky because he was just like her. What a great pair. After talking with him and I knew he was the Lawyer for me. What a great guy and I remember leaving the office and thinking wow I could talk to him all day. And I can't forget about Spencer he is a sweetheart always so friendly and attentive. Choosing Jay Kerr Law to help me navigate through the medical and financial aspects of this accident was the best decision I have ever made. There is absolutely no way I could have handled all the bills, statements, letters and demands that go along with a liability accident. It was overwhelming and stressful to even begin to think I alone could handle this. When they took over it was like a burden being lifted off my shoulders and I knew it would be alright. They gave my confidence and a peace of mind I had not had prior to hiring their firm. I was never in that office or on the phone with them that they didn't take the time to talk to me or explain things to me or just listen. I always felt heard and that what was important to me was important to them. Their hard work has benefited me greatly and I will always be grateful for their commitment to me. You hear not so favorable stories sometimes of lawyers but this is not the case with Jay, Melissa and Spencer, as they are who they seem to be and they do what they say they will do. You can't ask for more than that.
Lani: We greatly appreciate your kind words. However, every successful case resolution requires that the client participate actively and in good faith with the legal team, and you certainly did so with flying colors. We wish you the best, and, frankly, hope you never need our services ever again, since no one ever wants to get injured. :) Jay
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