Johnstone Trial Law, LLC

Birmingham, AL

82
Attorney Index
47 reviews
4.8
Google Rating
47 reviews
Johnstone Trial Law, LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyInsurance attorney

Review Snapshot

47
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Sherry Manns
4 months ago

We had a wonderful experience with Mr. Johnstone! He was very knowledgeable and professional along with being very kind and genuine . Mr Johnstone won our lawsuit and we could not be happier!

Tony HuneycuttLocal Guide
7 months ago

Inge was the best attorney we could have asked for. He was diligent, communicative, and was able to get our issue resolved in a timely manner. We can't thank him enough for his work and are beyond grateful.

Response from owner

Tony, thank you very much. I really enjoyed getting to know both of you and was glad that I could help. You were great clients!

Marcus FridayLocal Guide42 photos
9 months ago

The appointment was initially set for 4:00 PM on September 8th. Then, around 6:00 PM, the intake representative, Catalina, rescheduled it for the following day at 2:30 PM. The next day, she called again at 1:00 PM to say the attorney was driving to the office and asked to move it to 3:30 PM. I agreed, only for the attorney not to show up at all—no apologies, no explanation. Ask yourself, would you want someone representing you who treats clients that way? Recent Update: He called me today via zoom, and I do really appreciate Attorney Johnstone breaking down and explaining to my mother and I what to do next and that they “The Hartford “ was indeed working with me. I do appreciate you once again and Mr. Johnstone treated me like family!! Thanks again

Response from owner

Marcus, you are right. We dropped the ball on missing your meeting and I take full responsibility. I was held up at another meeting and we did a bad job of communicating. Your feedback will help us develop better ways of dealing with conflicts and communication so that we can make sure this doesn't happen again.

Crystal Boone
1 years ago

From start to finish of our case , Inge and his office went above and beyond for our family. He showed up and fought for us when no one else would. We can’t say enough to show our gratitude.

Response from owner

Thank you so much for the kind words, Crystal. We enjoyed representing you all immensely. I’m glad that we were able to help!

Regina Owens
1 years ago

Mr. Johnstone was very professional, knowledgeable and kind. He kept me informed throughout the process and made things go smoothly. I highly recommend Mr. Johnstone to anyone needing an exceptional attorney.

Response from owner

Regina, it was an absolute privilege and pleasure representing you. Thank you so much for your kind words.

Jeremy Brown
1 years ago

Inge Johnstone is a compassionate and Profesional attorney. He was very articulate, organized and thorough through out the handling of our case. Hurricane claims are very time consuming and emotionally taxing..stressful. It took 46 months to resolve our claim and Inge did not waver at all, at no time did I have concerns about our legal representation or the approach in which he took to resolve our case. I would recommend him and his team without reservation. My family and I are extremely grateful to have had such an experienced and great legal team!

Response from owner

Jeremy, it was an absolute pleasure to represent you and your family. We had a hard fight against a surplus lines insurer and you all were so courageous and helpful to me and Pete Mackey. It makes it so much easier to do my job when I have clients that are good people and who also do all that is asked of them. I'm sure that I speak for Pete too when I say that I look forward to staying in touch and hopefully catching up the next time I am in the area.

Fred Watson
2 years ago

Inge did a great job handling my case. He was very up front and informative about the process and provided me with updates along the way. I would definitely use him again!!!

Response from owner

Fred, thank you very much. It was my pleasure representing you and I’m glad that we were able to get a good result.

Steve Franks
2 years ago

Mr. Johnstone is an outstanding attorney and a really nice man. He came highly recommended and did an outstanding job on my case. He cares about his clients and gets to know them as people not just clients. He maintains great communication with them throughout.

Response from owner

Steve, thank you so much! Clients like you make my job meaningful.

James Brown
2 years ago

Mr Inge Johnstone I just want to say thank you for helping me at my hardest time I am so grateful to have such great good lawyer of your kind if ever need you will be the first to call thank you and God Bless

Response from owner

Mary, thank you so much for the wonderful review. It was my privilege to represent you and to get to know you. Your spirit is unbelievable and you are incredible!

Keith Bryant
2 years ago
Response from owner

Thank you so much for the review, Keith!

Janie MartinLocal Guide6 photos
2 years ago

Inge was an excellent attorney from start to finish during our case. He had great communication throughout. He is a very compassionate lawyer who will fight for you! We were happy with the results of the case and we would highly recommend him.

Response from owner

Janie, thank you so much for your kind words. I felt privileged to have represented you.

Robin Hassan
3 years ago

I used their service & very satisfied. I didn't know anyone or had any recommendation from anybody, just based on google review I chose them and it was worth. They had a young lady just joined the company beside Mr. Johnstone she was helping my needs very sweet and helpful. They maximized all potential insurance compensation. I will recommend this local lawyer to anyone.

Response from owner

Thanks Robin! We enjoyed helping you. Joley Dixon and I are now at Wettermark Keith if you need anything in the future.

Kaitlin Golden
4 years ago

Inge and Joley are fantastic. They really work hard to make sure their clients understand every facet of this complex and at times intimidating process. They advocate for you and give you every option possible. I trust this firm and will partner with them again in the future if need be!

Response from owner

Kaitlin, thanks so much for your kind words. We are here if you need us.

Tracy Craig
4 years ago

Mr. Johnstone came highly recommended and he truly lived up to his reputation. Professional, courteous, keeps you in the now of whats going on, returns phone calls and emails. He actually cares about his clients and their well-being. A highly recommended lawyer!

Response from owner

Thank you very much, Tracy! It was my honor to represent you. I appreciate your kind words! Please let us know if you ever need anything in the future.

Janie Womack
4 years ago

Mr. Johnstone helped me with an insurance claim and he was compassionate and helpful. I was very pleased with his service and would recommend him.

Response from owner

Jane, thank you so much for your kind words. I really enjoyed getting to know you and helping you!

Matt T
4 years ago

No help at all. Reached out to this firm almost a month ago to represent me for a home insurance claim. Gave me the run around. Then the intaker I had been communicating with for weeks was all of a sudden was unable to reach. Come to find out she no longer works there. I would have never known if I hadn’t called. The other intaker who called me to inform me of this told me he was going to forward my info to the attorney. Never heard anything back.

Response from owner

Matt T, I am sorry that you had this experience. We did go through a transition but ultimately I must have dropped the ball in communicating with you. I am getting ready for a trial that starts tomorrow but will be happy to have a phone call with you at the end of this week. Inge Johnstone.

lauren thackerson
4 years ago
Response from owner

Thank you so much!

Breandan Lumpkin
4 years ago

This firm is the best around

Response from owner

Thank you Breandan!

Joslyn Johnston
4 years ago

The staff is amazing & beyond helpful to make sure your wants are met! Couldn’t recommend this firm enough!!

Response from owner

Thank you Joslyn!

Hallie Sullivan
4 years ago

Very professional and helpful!

Response from owner

Thank you Hallie!

Contact

Address
400 Vestavia Pkwy Suite 406, Vestavia Hills, AL 35216

Google Profile

Rating
4.8 / 5
Reviews
47
Status
Open
Claimed
Yes
Photos
44

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