Kansas Bankruptcy Center

region, KS

82
Attorney Index
20 reviews
4.9
Google Rating
66 reviews
Kansas Bankruptcy Center

Practice Areas

Personal Injury

Business Profile

Bankruptcy attorneyBankruptcy serviceLaw firmAttorneyLegal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Michael HollinsLocal Guide19 photos
11 months ago

If you're looking for a bankruptcy attorney, you can stop searching. Norm Douglas is fantastic. He knows his stuff inside and out, and his approach to helping clients is the best you could ask for. He answers all your questions quickly and makes sure you understand what’s happening. You get great value and peace of mind knowing everything is handled correctly. I can't recommend him and the Kansas Bankruptcy Center enough.

Response from owner

Thanks Michael for your excellent review!!

Catie SweeneyLocal Guide1 photo
11 months ago

I am genuinely baffled as to how this firm has received any 5-star reviews. My experience has been nothing short of frustrating and deeply disappointing. Communication is virtually nonexistent — phone calls and emails go unanswered, and any attempt to get updates or clarification is met with silence or deflection. Throughout the entire process, I felt completely unsupported. Tasks that were clearly part of their responsibility were brushed off with a “not our job” attitude. Even after my bankruptcy was discharged, I found myself still dealing with unresolved issues that they refused to assist with — despite having paid them for their services. To make matters worse, I was charged additional fees that were never disclosed upfront. Transparency and accountability are clearly not priorities for this firm. If you’re looking for a law office that communicates poorly, provides minimal support, and takes your money without following through, this one certainly delivers. Otherwise, I strongly recommend looking elsewhere.

Response from owner

It’s unfortunate that anyone’s experience with us is less than excellent, as that is always our goal. While we respect everyone’s perspective, sometimes the answer to a legal situation or question is not what is preferred by the client or the law firm. <br>We maintain records in all cases which show consistent documentation of communications, updates, and task completion from initial contact through the end of a case. For all cases, we maintain email and phone call logs in which many times show a response from us within the same hour or couple of hours, even though a response within 24 hours is the stated goal in our correspondence. Our current and completed cases show multiple emails, phone calls, notes, and tasks to/from clients, Trustees, and creditors many times numbering into the hundreds. We are happy to review these records with any client should they wish to revisit any specific concerns.<br>Regarding post-filing and additional work after a case is closed: Our employment agreement clearly defines the scope of our services under paragraph 2, including what is and isn’t included before and after a case is filed. Any work arising outside that defined scope is charged at an hourly rate: matters outside the bankruptcy system or unrelated to the bankruptcy filing, and other not so common situations after filing such as adversary proceedings, objections to dischargeability, US Trustee case audits, additions or amendments to the case filing, redemption matters, reaffirmation agreements, etc. This firm and most law firms charge on an hourly basis for all work involving a case. A law firm can charge for any work they do beyond the scope in their agreement, including charging for paralegal and/or assistant work. It’s widely known that this is the biggest complaint when hiring an attorney. So, we don’t charge to answer those emails after filing, discharge, or even after a case is closed, unless it becomes excessive or duplicative. This model greatly benefits most clients and the increases the goodwill my firm can offer for just a couple minutes of work that we don’t normally charge for. We understand attorney fees and scope of work can be frustrating, but our fees and the scope of what they cover are in the employment agreement which is the very first document that a potential client signs when hiring us.<br>We take reviews and feedback seriously and always aim to improve our services, but it’s equally important for any business to ensure the accuracy of those critiques. We are available if anyone wants to discuss their matter.

brian estus
1 years ago

They made it super easy, and was able to answer all my questions

Response from owner

Thanks Brian for being a great client and leaving a review!

Mann Wyatt Tanksley Injury Attorneys
1 years ago

We've really appreciated the work Norman Douglas has done for his clients. He is a fantastic lawyer, and we look forward to working together in the future.

Response from owner

Thank you for the review, we appreciate it!!

Brianna Burris
1 years ago
Response from owner

Thanks Brianna for the excellent review!

Jon Anderson
1 years ago

Cannot recommend these folks enough, they did a fantastic job helping my wife and I get through the Bankruptcy process from beginning to end, these folks have had our backs. 100% in your corner and guide you through the entire process. If you have to go through this process, these are the people you need, they are fighting for you!

Response from owner

Thanks Jon for your great review!

Patricia Liston
2 years ago

I consulted with Mr. Douglas and he graciously gave me an excellent referral to help me with my situation free of charge. He is a honest person who does want to help people. I highly recommend.

Response from owner

Thanks Patricia!! We wish you all the best!

cristina corderoLocal Guide1 photo
2 years ago

Good job, the lawyer is very kind and helps you understand the process.

Response from owner

Thank you Cristina!!

Cindy Atkins
2 years ago
Response from owner

Thank you Cindy!!

m fs
2 years ago
Response from owner

Thank you for your review!!

connie brown
2 years ago

Wonderful group of professionals they helped me find hope again! They answered every question and every email and every phone message I left, I would highly recommend this firm!

Response from owner

Thanks Connie for your kind words, we greatly appreciate it!

Beautiful Soundz
2 years ago

I’ve had the pleasure of working with Norman for the last 4yrs, he and his staff Jennifer and Hillary, have helped me through trying times. Looking back on my circumstances, filing bankruptcy was the absolute best decision I’ve made. My credit is in good shape and life is stress free. 5 ⭐️ isn’t enough compared to the help I received when I needed it the most.

Response from owner

Thank you so much for the review!!

Victor X BlackthorneLocal Guide12 photos
4 years ago

They were friendly, professional, and made this difficult process manageable. They were always prompt to respond to questions we had, and made sure that we understood the process as we went along. It’s not an easy decision to make, but if you find yourself needing to file for bankruptcy you can’t go wrong with the lovely people at the Kansas Bankruptcy Center.

Response from owner

Thank you for your review, we appreciate you as well!

Richard Kautz
4 years ago

Norman and his team answered all my questions within a short time frame and completed all the work and helped me walk thru anything i didn't understand. I highly recommend them.

Response from owner

Thank you Richard for your great review!

Jennifer Fernandez
4 years ago

When you need to get things back on track, this is the only place you need to go. 100% recommend. Will walk you through the process every step of the way.

Response from owner

Thank you Jennifer!!!

Gene Garrison
4 years ago

Very professional, quick responses, and followed me closely through a very difficult case. Highly recommend.

Response from owner

Thanks Gene! We appreciate your review!

Elvia Prior
4 years ago

They were quick and helpful with my case.

Response from owner

Thanks Elvia, we appreciate your excellent review!

Sis Weaver
5 years ago

They helped by answering all my questions and getting me through this quickly! I would recommend them to everyone. They make sure you get all documents you need done and are thorough.

Response from owner

Thank you for your great review! We wish you the best going forward.

Amber Wallis
5 years ago
Response from owner

Thank you Amber!

Lacie Pend
5 years ago

The attorney I spoke with (Norman Douglas Jr.) was incredibly understanding, very quick to respond to my many questions and gave me a lot of respect. Even if you just have questions, this is the firm to contact!

Response from owner

Thanks Lacie, it’s awesome everything is working out for you!

Contact

Address
300 W Douglas Ave Ste 425, Wichita, KS 67202

Google Profile

Rating
4.9 / 5
Reviews
66
Status
Open
Claimed
Yes
Photos
32

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