Kelly West, & Murphy Attorneys P.A.

region, NC

61
Attorney Index
20 reviews
4.9
Google Rating
226 reviews
Kelly West, & Murphy Attorneys P.A.

Practice Areas

Personal Injury

Business Profile

Attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Improving

Review Intelligence

Avg: 65/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication69
Outcome67
Responsiveness62
Empathy66
Expertise64
Fee Transparency62
Trial Experience67
Satisfaction65

Client Reviews

E Jones
5 months ago

Elizabeth West Murphy helped my family with estate planning. She was kind, knowledgeable and patient with follow up questions. The entire staff has been very helpful with quick responses and scheduling flexibility. I highly recommend this firm.

Response from owner

Thank you so much for the positive feedback! It was our pleasure!

sylvia mcconnell
7 months ago

Ms. Murphy is a pleasure to work with. Not only is she very professional, knowledgeable, and experienced, she also makes you feel comfortable asking difficult questions. Her patience and kindness helped me understand how different aspects of estate planning works. Thank you.

Response from owner

You are very welcome, Sylvia! We appreciate you choosing Kelly, West, & Murphy to help with your estate planning needs.

Patrick SurlesLocal Guide2 photos
7 months ago

Elizabeth, Mr. West and Cindy are so good to work with. They actually care about you and your family! They are a no non sense group and get things done!! I would recommend this Law Firm to anyone.

Response from owner

Thank you so much for the positive feedback, Patrick!

Greg Bethea
9 months ago

Excellent

Response from owner

Thank you for the 5 stars, Greg! We appreciate your business!

Michael Sellers
9 months ago

Excellent service Very personal They handle all my legal needs for years Could not be happier with these folks

Response from owner

Thank you for the positive feedback, Michael! We appreciate your business.

Rhonda Beasley
10 months ago

Mrs. Murphy was the lawyer who assisted my elderly family member with her will. She was patient and compassionate with her, answering all of her questions. I highly recommend this law firm to anyone seeking legal assistance with estate matters.

Response from owner

Thank you so much, Rhonda! We appreciate you choosing us for your legal needs.

Karen Gilstrap
1 years ago

I gave the law firm a 5 star rating. Elizabeth took her time and explained everything so we could understand.Elizabeth was so compassionate and friendly. I highly recommend the firm to anyone. Thank you for everything again.

Response from owner

Thank you for the positive feedback, Karen. We appreciate your business.

Lou Sweeney
1 years ago

I gave Kelly, West and Murphy a 5-star rating because they were so patient and kind to my 98-year old mother when she went in to make changes to her will. Everyone in the office treated us like we were their only client. Elizabeth is a very knowledgeable attorney and gave us great advice. Elizabeth took the time to explain the changes to my mother and she made sure my mother understood what the changes would do in the will. I cannot say enough kind words about this law firm. You will not regret making Kelly, West. And Murphy your law firm. Thank you, Elizabeth! Lou Sweeney

Response from owner

Thank you Lou for your 5-star review. We love helping people in our community feel comfortable with their legal documents for their final wishes.

La Cole
1 years ago

Great lawyer very understanding if you want somebody that keep it’s real and very good at her job TRUST KELLY & WEST

Response from owner

Thank you so much for your 5 star review. We value your trust.

Brenda Schenck
1 years ago

The people I dealt with at the firm were fantastic. Knowledgable helpful and compassionate. I'll take any future legal things to them. Thank you all so very much.

Response from owner

Brenda, thank you for the 5 star review. We value our community and clients. Each person is worthy of compassionate legal care. Thank you.

Jonathon MilsonLocal Guide281 photos
1 years ago

I had a very disappointing experience with this law firm. Communication was slow, and I constantly had to follow up to get any updates on my case. When I did get responses, they were vague and unhelpful. It felt like my case was not a priority at all. Additionally, I expected a much higher level of professionalism and attention to detail, but there were multiple mistakes in paperwork that caused unnecessary delays. For the amount they charge, I expected much better service. I would not recommend this firm to anyone looking for reliable and competent legal representation. Look elsewhere if you want a team that actually cares about your case.

Response from owner

We’re sorry to hear that your experience did not meet your expectations. At Kelly, West & Murphy, we are committed to providing thoughtful, attentive, and professional legal representation. Your feedback is important to us, and we would appreciate the opportunity to understand your concerns further.<br><br>Clear and timely communication is a priority for our firm, and we continuously work to improve the experience for every client we serve. Please don’t hesitate to reach out to our office—we’d welcome the chance to listen and address any issues. Our goal is always to provide the care and dedication our clients deserve.

Ronnie Jackson
1 years ago
Response from owner

Thank you Ronnie for your 5-star review!

Aaron Smith
1 years ago

Went in to get some advice and they took care of me…Can’t thank them enough

Response from owner

Thank you Aaron for your five star review. We are thankful to be able to serve Harnett and Wake County.

Joan ThomasLocal Guide1868 photos
1 years ago
Response from owner

Joan, Thank you for the 5-star shout out. We love serving our community and being the expertise that every small town needs.

Pantelis Zografos
1 years ago

Ms. Murphy was knowledgeable and very understanding during a most difficult time for our family. We appreciate all she did for us.

Response from owner

Thank you for the kind review, Pantelis. We are so happy that we were able to help you.

Carolyn Dean
1 years ago

Professional, compassionate and respectful. Offered advice beyond our original focus of conversation to assist in preparing for unforeseen issues.

Response from owner

Thank you for taking the time to write a review, Carolyn. We are so happy that we were able to assist you.

Becky KaufmanLocal Guide1 photo
1 years ago

Elizabeth Murphy is very knowledgeable, comforting and a pleasure to work with. She went the extra mile helping our family.

Response from owner

Thank you for the kind review, Becky! We're so happy we could assist you.

Mallory Lemonds
1 years ago

Best attorneys office in town they made my closing on my house as painless as possible

Response from owner

Thank you for taking the time to write a review, Mallory. We're so happy that we were able to assist you.

Don Warling2 photos
1 years ago

The Best Attorney office in NC! If you’re buying a home or refinancing your current home, they will make sure you are well represented.

Response from owner

Thank you Don for the wonderful review! We're so happy we could help you!

Michelle Langdon
1 years ago

They have very friendly and knowledgeable employees. We are pleased with their services and will continue to use them for any future needs.

Response from owner

Hi Michelle! Thanks for your kind review. We are so happy that we were able to help!

Contact

Address
900 S Main St, Lillington, NC 27546

Google Profile

Rating
4.9 / 5
Reviews
226
Status
Open
Claimed
Yes
Photos
91

Add this badge to your website

Get embed code