Kiefer & Kiefer

region, LA

63
Attorney Index
20 reviews
5.0
Google Rating
726 reviews
Kiefer & Kiefer

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
25%
Response Rate
Low Response
12-Month Trend
Improving

Review Intelligence

Avg: 64/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication76
Outcome63
Responsiveness69
Empathy73
Expertise56
Fee Transparency50
Trial Experience63
Satisfaction65

Client Reviews

Raww Capone
5 months ago

I had a great experience working with Katherine Gurley at Keifer & Keifer while settling my automobile accident case. She was professional, attentive, and kept me informed throughout the entire process. Katherine took the time to explain everything clearly and made sure my concerns were addressed. Her dedication and hard work helped bring my case to a successful settlement, and I truly appreciate the support she provided during a stressful time. I would definitely recommend her and Keifer & Keifer to anyone needing legal assistance after an accident. — T. Batiste

Olivia Cyrus
5 months ago

I had a great experience with Kiefer & Kiefer. Everything went so smoothly and the entire process was simple and stress-free. I never felt like I had to worry about anything because they handled everything so well. They explained each step thoroughly and made sure I understood what was going on the whole time. The team was professional, helpful, and easy to work with. I would definitely recommend Keifer & Keifer to anyone looking for a reliable and supportive team.

Theado Cooper
6 months ago
Dianna2 photos
6 months ago

A friend of mine recommended Kiefer & Kiefer, and I am delighted that he did. If you seek a law firm that goes above and beyond to provide exceptional service, Kiefer & Kiefer is the firm for you! Catherine Gurley was my attorney, she kept me in the loop with everything they were doing, what they were waiting on every step of the way, which I really appreciated. She was so honest with everything, they even charged me a lesser percentage rate because they didn’t have to pursue certain obstacles. That was more money in my pocket 🩷 also when my insurance company offered me an amount she went back and got me $4,500 more💰 I definitely recommend them. They are true professionals. When I went into the office to sign paperwork every step was explained to me and I was shown the amounts that were dispersed toward different fees, doctor bills etc.. I was even given a copy of those checks so that I could see exactly where every dollar 🤑 went.

Hie DadLocal Guide1 photo
6 months ago

I truly appreciate all the services provided. After transferring my case from my previous attorney to Kiefer & Kiefer, it was honestly a huge relief. Katherine and her team approached every aspect of my case with strategy and care. Communication was consistent and clear throughout the process, which meant a lot to me. I’m pleased with the outcome and grateful for their support.

Tina Robinson
6 months ago

Ms.Katherine Gurley is still working my case, so far she has been a shark!!! Ms.Katherine Gurley is the best, she leaves no stone unturned, I hope i never get hit again but if I ever do, she will be the person I'm calling!!! If you ever get in an accident give her a call at Kiefer and Kiefer and ask for her!! She is awsome!! Thank you Ms.Katherine Gurley for all the work you done on my case!!!

Lisa
6 months ago

Great lawyer. She walked me through everything and got me a great settlement

Michele Doughty
6 months ago

Kiefer & Kiefer Peronal Injury Lawyers is the best- where you're treated like family, not just a case.

D. Chavez
6 months ago

I cannot recommend Mrs. Katherine Gurley highly enough! I was in a bad car accident in March 2025 and she was absolutely dedicated to my case from start to finish, even with some of the roadblocks that popped up and made things harder. She took the time to make sure I fully understood the entire process of getting compensated for my injuries and my total loss for my car. Her advice was incredibly knowledgeable and helped me get the maximum amount of money possible in my situation. I would also like to thank Candace for taking my calls/texts and answering all my questions whenever I couldn't reach Mrs. Gurley. It was greatly appreciated. If you ever need a lawyer for an accident or any other legal issue, I would highly recommend taking her on because she truly goes above and beyond for her clients.

Nae is so Life1 photo
6 months ago

I got into a car accident on 4/20 of last year and my mom picked this attorneys office to handle the case for me. Besides me being impatient I would say this is a good law firm. I was taken care of and responded to in a timely manner every time I had a question or need. I worked with Megan and Krista. Two amazing ladies anytime I had a problem or concern they helped as much as possible. As best as they knew how. I would definitely recommend or come back!!! Thank you ladies. Even the receptionist.

Exclusive Vibes
7 months ago

From the start to the end of my case I was kept informed of everything, never felt worried or doubted Ms. Kiefer. The whole company is extremely caring, felt like I was working with family honestly! Thanks you to the whole Kiefer and Kiefer team!

Betsy Fontenot
7 months ago

Chris Short and the staff worked diligently to get me exactly what was needed! Very kind and a joy to work with!

Darvi Dinvaut
7 months ago

I had a very positive experience with Kiefer & Kiefer. From start to finish, the team was professional, responsive, and kept me informed throughout the process. I especially want to acknowledge Christopher Bruno, who was patient, communicative, and took the time to answer my questions and explain things clearly. I always felt supported and confident that my case was being handled properly. I’m satisfied with the outcome and truly appreciate the dedication shown throughout. I would recommend Kiefer & Kiefer to anyone looking for a personal injury law firm that takes their clients seriously and follows through.

Response from owner

Thank you so much for taking the time to leave this feedback for us.

Larry Ford
7 months ago

Great work. Always stayed in communication.

Mona Monreaux
8 months ago

Fast , Reliable , Professional! Very satisfied.

B Yeuy
8 months ago

Very professional. Ms Gurley was on time and efficient with communication.

Love MineLocal Guide
9 months ago

I want to start by thanking the paralegal, Ms. Candance. She was the only positive experience I had with this firm, and I hope she works somewhere that matches her professionalism once she becomes licensed. Unfortunately, my experience with this law firm as a whole was extremely disappointing. My first meeting with Megan Kiefer seemed promising, and she appeared interested in helping me. However, she made several commitments that were never honored. Shortly after, I was passed off to attorney Katherine Gurly, who was consistently rude and unprofessional. Calls were rarely returned in a timely manner, and when she did call back, she spoke to me as if I was a bother and made comments about being busy with other cases. She also spoke to me in a condescending manner that felt completely inappropriate. At one point, Katherine informed me that my children had received settlement offers, but claimed I would receive less than 70% of the amount. When I asked to speak with Megan regarding what was originally discussed with me, Katherine became short and dismissive, telling me “the fees are the fees.” After speaking with Megan again, it became clear that the information I was given during the contract signing was misleading. After terminating the firm, I requested an itemized bill. Instead of receiving it, I was told by Katherine that she had spoken to a doctor on my behalf and had a “good offer” for me — but she refused to tell me the offer unless I reinstated my contract with them. Fortunately, the entire phone call was recorded on my nanny cam. I will be submitting all evidence to the appropriate boards and authorities. I never received the itemized bill I requested. Instead, they sent me a copy of an email they wrote to the adjuster claiming I owed them money, along with a copy of the contract. This raises serious concerns about their billing practices. Please do your research before hiring this firm. Be careful about who you allow to represent you — not everyone has your best interest at heart.

Response from owner

While ethical rules preclude us from providing details, we can say that this review contains many provable falsehoods. We wish you the best of luck.

Alan Stauder
9 months ago

Everyone here is friendly and easy to work with. Thank you Megan. I would absolutely use again

Response from owner

Thank you so much for your kind words, Alan!

Jada B
9 months ago

Outstanding legal services. The team and Kiefer and Kiefer was knowledgeable, responsive, professional and handled my case with extreme care from start to finish. The goal is not to be a client again but if I had to choose, I’ll choose them again.

Response from owner

Thank you J! I hope you never need us again!

Woe
9 months ago

Just horrible service. They just wanted to represent me and then never called with updates and would return calls days later. Everytime making it seem as if I was a bother. I thought lawyers worked for you. These people just work for the percentage. By end of my case I did not get nearly 40% of the settlement. It went to the lawyers and doctors after they claimed they could negotiate those prices. I was left hardly anything after I was the one who suffered (mentally, emotionally, and financially from the whole accident) while they just set up multiple doctor appointments to eat away at all of the money. I would not recommended them to my worst enemy.

Response from owner

I am sorry we did not meet your expectations. If you would reply privately with your name, I would appreciate the opportunity to get a more specific understanding about your experience to see how we can improve.

Contact

Address
1100 Poydras St Ste 1300, New Orleans, LA 70163

Google Profile

Rating
5.0 / 5
Reviews
726
Status
Open
Claimed
Yes
Photos
10

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