region, DE
If I could give this firm ten stars, I would. I do not usually leave reviews, but my experience here has been exceptional. My husband and I began having issues with our vehicle in May 2024, approximately seven months after we purchased the vehicle. We were at a loss, and I contacted this firm to provide guidance. My entire experience with everyone that works here has been exceptional to say the least. The entire process has been smooth. When my case began, I was working with Lauryn, and she was wonderful. Allie then took over and she was amazing as well. Every time I reached out with a concern, a worry, or just to check in, I received a quick response back. No matter how many questions I had, I never felt like I was bothering anyone. The careful attention and detail that everyone gave my case is another reason I am leaving this review. Mr. Silverman has also been wonderful and a great advocate. He has always explained everything down to the smallest detail so that I can understand what was happening. When he called me with the wonderful news about my case with the outcome we desired, he seemed to be just as happy and excited as I was. The next step in this process was to wait to hear from David and was made aware that it could take some time. I did not expect that to mean less than twenty-four hours later as that is when I heard from him. He has been exceptionally responsive as well. I cannot recommend this firm enough. If you are looking for a firm to advocate for you and achieve the outcome you are looking for, look no further!
Many thanks for your kind words, Jessica.
Marcus: Many thanks for taking the time to speak with me about your situation. I am hopeful I was able to provide some useful information. All the best for a happy, healthy new year! --Michael Sacks Head of Communications & Client Services, Kimmel and Silverman
Receptionist was very rude and unhelpful
Mr. Carson: We do not know whom you spoke with. Our normal receptionist is out today and it does not appear you are a client of this firm. You are welcome to contact our Head of Client Services, Michael Sacks at 800-536-6652 ext. 131 to further discuss the matter. Please be advised we are limited on the claims we are currently taking in Delaware so if we could not assist you based on your specific situation, we are certainly sorry. However, Michael may be able to point you in a positive direction.
I cannot recommend this firm and Mary Higgins enough. This firm was wonderful in achieving a fair settlement for me and my husband. They communicated every step of the process with us. Thank You all for you have done for me and my husband. The team we worked with were incredible.
Thank you Melinda! The pleasure was ours.
Mary Higgins, Chelsea, dream team! I felt heard, supported, and they got us the best results and quickly. I am absolutely pleased with the exceptional service we received, thank you Mary Higgins, truly! I'm a fan!
Thanks Krissy! The pleasure was truly ours.
Great staff and knowledgable! Definitely recommend! If you are stuck with a lemon they can definitely help!
Thank you Lemmor!
My brand new 2022 Malibu was in the shop for more than 30 days Kimmel and Silverman got me a very nice settlement I took the cash and keep option. I would definitely recommend Kimmel and Silverman PC to anyone who needs help with there 🍋.
Thank you Lamont!
The first week my brand new jeep grand cherokee went into the shop I was devastated. After researching what could be done, I came across Kimmel & Silverman. Based off positive reviews, I decided to inquire about the lemon law. After 30 days, we were able to proceed with my claim. Mary Higgins along with her team (Chelsea & Heather) were very communicative during the entire process. Although a lengthy one, we were able to get my desired outcome. I would absolutely recommend this firm to family and friends should they ever encounter a similar situation.
Thank you Bianca!
Our dealings with Kimmel & Silverman were very productive All of the attorneys and paralegals were so nice and helpful Would definitely recommend them to anyone having trouble with their "Lemon"
Thank you Donna!
Seamless process from beginning to end. Bob and his team answered all of my questions and explained the entire process thoroughly. Thank you all so much.
Thank you Vincent. It was our pleasure.
I purchased a 2022 SXT Dodge charger in April 2022 and within 3 days it was at the dealer for over a month fir the check engine light. I didnt know anything about the lemmon law and contacted Kimmel and Silverman. Mary and Chelsea and Bob were amazing and handled my case within 3 montbs tops. I took a cash and keep settlement and am super happy with the outcome of my case. Thank you so much Kimmel and Silverman!! You are rockstars!!!
Dave has been great. He has replied quickly and followed up on any concerns that I have had with my case against VW. VW on the other hand hasn't been the best.
Got back to me very quickly. They helped me out step by step what I needed to do to help resolve the issues I was having with my car and the company. very polite and kept in constant contact throughout the whole process. Ended with great results. I would highly recommend using their service.
Had issue with vechile. Settled and got what we wanted. Chris was great to work with.
I had the best experience you could imagine with this firm! We had a car that was almost 3 years old, still under warranty, but the dealer couldn't fix it. I contacted this office and immediately someone got back to me. I provided my service records, and about three weeks later I got a call that the manufacturer would replace the car in full with a new one! We had to pay the upgrade in the MSRP, which was fair, but no other costs for the new car. It has a brand new warranty. I am extremely pleased with the service that Kimmel & Silverman provided, along with the Delaware attorney in their office, and all their staff.
It was our pleasure to help you Lydia!
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