Lacy Katzen LLP

Rochester, NY

81
Attorney Index
50 reviews
4.6
Google Rating
115 reviews
Lacy Katzen LLP

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyBankruptcy attorneyElder law attorneyEstate planning attorneyFamily law attorneyGeneral practice attorneyReal estate attorneyTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 95/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome97
Responsiveness98
Empathy100
Expertise95
Fee Transparency87
Trial Experience89
Satisfaction92

Client Reviews

Adam McAllister
7 months ago

I contacted Lacy Katzen LLP yesterday evening to consult with an attorney about a long-standing situation which needed to finally be resolved for everybody. Attorney John Wells promptly returned my call the next morning and was quite generous with his time hearing my concerns and sharing his experience to help me find the right step to move forward. After gathering all of my information he offered a generous retainer to begin resolving the matter because of my financial situation. But, he also kindly referred me to another attorney who could handle my matter for less money. John Wells is obviously not only an incredible attorney, but an amazing human being. Thank you so very much for your time and great advice John!

Response from owner

Adam—Thank you for your thoughtful review. I’m glad we could help. ~John

Kiara Ticconi
9 months ago

My other half and I worked with Jayla for a few months and I’m so glad we had her on our side! She was fantastic with keeping us updated on everything that was going on. Any questions we had, she would answer and never made us seem like we had a stupid question. She was always very responsive with all of the communication we had between emails and phone calls. Jayla was the only one who took us seriously with our easement case and she jumped right into the case to help us! Highly recommend her without a doubt, will be coming back to her if we have other related issues.

Response from owner

Thank you so much for your thoughtful and detailed review! It truly means a lot to hear that you felt supported and informed throughout the process. I’m so glad I could assist with your easement case and help provide clarity along the way. I appreciate your trust and kind words—please don’t hesitate to reach out if you ever need help in the future. ~ Jayla

Robert Bajdas6 photos
9 months ago

I recently worked with Jayla and had a fantastic experience! She was incredibly helpful, always quick to communicate, and very transparent throughout the process. Even though my issue was small, I felt fully supported the whole time. I’d recommend her to anyone looking for an attorney who truly cares about their clients.

Response from owner

Thank you so much for sharing your experience and for your kind words! I’m so glad to hear you felt supported and informed throughout the process. Every matter is important, and it was truly a pleasure working with you. I appreciate your trust and recommendation! ~ Jayla

Patrick Williams
10 months ago

I highly recommend Lacy Katzen Attorneys at Law. Not only are they extremely knowledgeable about Eldercare Law, however every single staff member goes above and beyond to meet the needs of the people that they serve. Throughout my experience, they offered education to guide decisions and very clear, timely communication about the process. I felt very comforted knowing that my own and family member's affairs were taken care of by this lawyer. The results that they were able to produce, exceeded my family's expectations and I am grateful for their guidance during a very stressful time. I highly recommend this firm and will utilize them again should the need arise. I would not even think about going somewhere else.

Response from owner

Thank you so much for your thoughtful review and kind words. It was my privilege working with you and your family. ~ Peter Rodgers

Jodi Bianchi
10 months ago

Hats off to Karl Kolkmann & Nancy McKinley!! Wonderful service! Responds quickly!! They are my & my family's attorney of choice and we will not use another!!!! They do it ALL!!!

Response from owner

Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate your trust and loyalty—it means a great deal to us. It’s been our pleasure to assist you and your family, and we’re always here whenever you need us! ~ Karl & Nancy

Nick Lanni
11 months ago
Response from owner

Thank you for the 5-star rating!

Josh Sens
11 months ago

This place is probably the most unprofessional i have delt with contacted them to resolve a debt and they refused to work with me they were more interested in collecting money then making a deal or hearing the story the story that caused me to fall behind on my debt in the first place I encourage anyone who has this company as a debt collector to see legal advice before dealing with this company. Very unprofessional staff and only looking out for themselves and their company .

Response from owner

Thank you for your feedback. Due to federal and state regulations, we are unable to respond on this platform. We invite you to email us consumerinfo@lacykatzen.com leaving a confidential message and contact information and an attorney of our firm will respond.

Rina MeeLocal Guide1 photo
12 months ago

They were very kind and showed a desire to help me.

Response from owner

Rina, thank you for your valuable feedback. Excellent client service is our top priority and your feedback helps us find areas of improvement. We appreciate the opportunity to assist you, and are glad we were able to connect to discuss your case further.

Dan Zink
1 years ago
Response from owner

Thank you for this 5-star rating!!

Sarah Anken
1 years ago

Knowledgeable attorneys with professional service. Kept me informed every step of the way throughout my case. Very impressed.

Response from owner

Thank you for your thoughtful review! We truly appreciate your kind words and the opportunity to assist you.

Dana Brown
1 years ago

Anthony is truly amazing. ABSOLUTELY the best and also a great friend. I'd be lost without his help in the past 4 years. Thank you!!! 💙🙏🙌

Response from owner

Thank you so much for this kind review. I appreciate that you have put your trust in me! ~Anthony

Maxwell yantachka
1 years ago

Anthony and his firm are incredible! They helped me navigate and settle a very difficult situation i was going through The results they achieved for me were better than i expected!

Response from owner

Thank you, Maxwell, for this kind review and also for putting your trust in me. Do not hesitate to reach out with any future legal needs you may have. ~Anthony

Christina DeLucia
1 years ago
Response from owner

Thank you for the 5-star rating!

Mary ChristopherLocal Guide1 photo
1 years ago
Response from owner

Thank you for the 5-star rating, we appreciate it!

Adam Rector
1 years ago

I’ve worked with Anthony a couple of times now and wouldn’t go to anyone else. He’s professional, straightforward, and always delivers. You get honest advice, quick responses, and great results. The whole team at Lacy Katzen is easy to work with, and you can tell they care about their clients. Highly recommend them if you’re looking for solid, dependable representation.

Response from owner

Thank you, Adam for your kind words, I appreciate it! ~Anthony

Greg Sacheli
1 years ago
Response from owner

Thank you for the 5-star rating, we appreciate it!

Edgardo Pabon
1 years ago
Response from owner

Thank you for the 5-star rating, we appreciate it!

Nick Rector
1 years ago
Response from owner

Thank you for the 5-star rating, we appreciate it!

Joseph Ayrault
1 years ago

Anthony is a great attorney who know his stuff and goes above and beyond for his clients. Highly recommended!

Response from owner

Thank you for your great review and recommendation. I appreciate you taking the time to share your experience! ~Anthony

ray lanni
1 years ago

This firm actually cares about your individual needs. I won't hesitate to use them again

Response from owner

Thank you, Ray, for taking the time to leave a review. We truly appreciate it!

Contact

Address
600 Bausch and Lomb Pl, Rochester, NY 14604

Google Profile

Rating
4.6 / 5
Reviews
115
Status
Close
Claimed
Yes
Photos
6

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