Langley & Banack Inc.

New Braunfels, TX

62
Attorney Index
3 reviews
3.7
Google Rating
3 reviews
Langley & Banack Inc.

Practice Areas

Personal Injury

Business Profile

AttorneyLaw firm

Review Snapshot

3
Total Reviews
Limited Data
0
Last 90 Days
Inactive
33%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 75/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication78
Outcome76
Responsiveness77
Empathy78
Expertise75
Fee Transparency69
Trial Experience71
Satisfaction74

Client Reviews

Eleo Caper
2 years ago

Starting off I would say Langley and Banack is the type of firm to take on your case without actually keeping up with it. It seems over extending themselves to any case just to charge for it is their approach. Upon initially meeting with Bill Sommers he reassured me that he would Do everything possible to ensure I received the claim I was owed. However, he passed my case along to his associate, Thomas Lillibridge, almost immediately. I was left to receive and forward all court notifications to L&B of which I was still charged for filing, though I essentially was doing their job for them. Of course there are the countless instances that I'd reach out to my counsel for updates to which I was always promptly notified that they were working on a much bigger, much more important case. To top it off, after numerous attempts to communicate with my attorney via phone and email, I resorted to dropping in to the office for an update. It apparently made Mr. Sommers quite angry that I did so and he repeatedly exclaimed to me that I shouldn't have stopped by. After resolving the issue with him. I was left to making him aware of the all details regarding my case, that I paid him to manage for me. After numerous attempts to communicate with a board member in regard to the management of my case I am left to leaving this review after paying the tab for all the work I did for them. It quickly became very clear that neither I nor my case were of their slightest priority. I hope all their potential clients read this review and forego making the same mistake I did in entrusting Langley and Banack with their representation.

Response from owner

At Langley & Banack we take any complaint against our attorneys seriously; nevertheless, our records indicate that we have no client by the name of Eleo Caper. Mr. Caper is invited contact our firm at 210-736-6600 and ask to speak with our firm’s president if he still believes he has a complaint against our firm. Any such complaint will be immediately investigated and responded to.

Chelsa Cox1 photo
4 years ago

I absolutely love Valin Woodward! Unfortunately, I have had to retain an attorney for custody issues a few times and have learned the hard way that not all firms are trustworthy. Valin is compassionate, honest and to the point. If you find yourself in a rough situation dealing with custody issues, I highly recommend her.

Carol A BolteLocal Guide6 photos
4 years ago

Contact

Address
1672 Independence Dr Suite No. 108, New Braunfels, TX 78132

Google Profile

Rating
3.7 / 5
Reviews
3
Status
Close
Claimed
Yes
Photos
4

Add this badge to your website

Get embed code