Law Office of Buchanan, Williams & O' Brien

region, OK

82
Attorney Index
20 reviews
4.8
Google Rating
168 reviews
Law Office of Buchanan, Williams & O' Brien

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
1
Last 90 Days
Moderate
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Gayla MLocal Guide
2 months ago

Thanks to Franklin, Elizabeth and all the rest of the staff. You have done a great job handling all the paperwork involved, making this a stress free experience for me.

Response from owner

Hi there, thank you for sharing this. We know how overwhelming the paperwork and process can feel, so it means a lot to hear that Franklin, Elizabeth, and our team were able to ease that stress for you. We truly appreciate your kind words. If you ever need anything in the future, we’re here for you.<br>

Gracelyn Thorn
3 months ago

This firm was able to provide me with great communication and transparency. I always knew the advancement of my case and what/when next steps were being taken. I would recommend them to anyone who needs assistance!

Response from owner

Gracelyn, thank you for the kind words. We're glad to hear our team kept you well‑informed and updated throughout your case. Knowing you felt supported and aware of each step means a lot to us. We appreciate your recommendation and are always here if you need anything in the future.<br>

Casey Rhue
3 months ago
Response from owner

Casey, we’re sorry to see your one‑star rating and want to understand what happened. However, we don't have you in our database of clients so we hope this was in error. Your experience does matters to us, and we’d appreciate the chance to learn more. If you’re open to it, please reach out to us at (417) 751-0626 so we can talk through your concerns.<br>

Casey Rhue
3 months ago
Response from owner

Casey, we noticed there wasn’t any detail included with your rating and we’re not finding a record of representing you. We want to make sure any feedback reflects an actual experience with our firm, and if there’s a concern we can address, we’re here to help. Please feel free to reach out to us directly so we can look into this.<br>

Linda Laughlin
4 months ago

They are great attorney work for. Very professional

Response from owner

Hi Linda, thank you for the kind words. We’re glad to hear you’ve had a positive experience with our team and found us professional. We appreciate you taking the time to leave us a review!

K Babbitt2 photos
5 months ago

I can’t recommend Andrew Buchanan enough. He was professional, and his communication was amazing throughout my auto accident case. The whole team at his office was just as helpful and friendly, making everything so much easier and less stressful, ultimately ending in a settlement in my favor. Truly appreciate all the support and effort from him and his staff. Thank you!

Response from owner

Thank you so much for your kind words! We're delighted to hear about your positive experience with Andrew and our team. Providing clear communication and support is our top priority, and we’re glad we could assist you in achieving a favorable settlement. If you ever need assistance in the future, please don't hesitate to reach out. <br><br>Best wishes,<br>Buchanan, Williams & O'Brien<br>

judy crockett
6 months ago
Response from owner

Judy,<br><br>Thank you for the fantastic 5-star rating! We’re absolutely delighted to hear you had such a great experience with us. Your support truly brightens our day! If you ever need anything, feel free to reach out. <br><br>Warm regards,<br>The Buchanan, Williams & O'Brien Team<br>

Jalen King
6 months ago
Response from owner

Hi Jalen,<br><br>Wow, a 5-star rating? You just made our day brighter than a lawyer spotting a typo in a contract! Thanks for the amazing review. If you need us again, we’ll be right here, wearing our capes and ready to save the day!<br><br>Cheers, <br>The Buchanan, Williams & O'Brien Team<br>

chevelle wickes1 photo
6 months ago
Response from owner

Hi Chevelle,<br><br>Thank you for the amazing 5-star rating! As John Wick might say, "I'm thinking I'm back," and your feedback inspires us to keep delivering our best. We're delighted you had a great experience with Buchanan, Williams & O'Brien. If you need anything in the future, feel free to reach out.<br><br>Best,<br>The Team at Buchanan, Williams & O'Brien<br>

Kelly Provence
6 months ago
Response from owner

Kelly,<br><br>We're genuinely grateful for your 5-star rating! It's wonderful to know you had a great experience with us at Buchanan, Williams & O'Brien. Your support and appreciation truly means the world to us. If there's anything else we can do for you, please feel free to reach out.<br><br>Warm regards,<br>The Buchanan, Williams & O'Brien Team<br>

Terry Young III
6 months ago
Response from owner

Thank you so much for your 5-star rating! We're thrilled to know you had a positive experience with Buchanan, Williams & O'Brien. Your satisfaction is our top priority, and your support means the world to us. If there's anything more we can do for you or if you have any feedback, please feel free to reach out.<br><br>Best regards,<br>The Team at Buchanan, Williams & O'Brien<br>

Eric HallLocal Guide2 photos
6 months ago

After having a bad experience with a Springfield lawyer(who just took my money) I was not very trusting when it came to getting a lawyer for my divorce. Sheila was extremely professional and was able provide answers to my questions. I was more than satisfied after my divorce was final, and all property matters resolved. All of this was completed within the initial quoted price, and I cannot express my gratitude enough. If you have legal needs these are good people and this is a rare find these days. More than grateful, Eric Hall

Response from owner

We genuinely appreciate your kind words and are thrilled Shelia could earn your trust and deliver the results you needed. It’s wonderful to know you were more than satisfied, especially after your previous experience. Your gratitude and recommendation mean the world to us, and we’re honored to have been part of your journey. Thank you for choosing us!<br><br>Warm regards, <br>Buchanan, Williams & O'Brien<br>

Jared
7 months ago

Franklin was very informative and helpful every step of the way I’d highly suggest him for your settlement!

Response from owner

Hi Jared,<br><br>Thank you so much for your glowing review! We're delighted to hear about your positive experience with Franklin. Knowing he was so informative and helpful means a lot to us. Your kind recommendation truly brightens our day. If you ever need anything in the future, please feel free to reach out!<br><br>Warm regards, <br>The Buchanan, Williams & O'Brien Team<br>

Grant Taylor3 photos
7 months ago

Emily, is amazing! I’m so thankful for her and how much effort and time she devoted to me and my issues. Thank you. Would very very highly recommend hiring her!

Response from owner

Hi Grant,<br><br>Wow, we're blushing! Emily is indeed amazing, and we're thrilled she made such an impression. Your recommendation has made our day! If you ever need more of her magic, you know where to find us. Thanks a million for your charming words!<br><br>Best, <br>Buchanan, Williams & O'Brien<br>

Trezz RogersLocal Guide5 photos
8 months ago

Professional. Willing to help.

Response from owner

We really appreciate your positive feedback! It means a lot to us that you found our team at Buchanan, Williams & O'Brien both professional and willing to help. Your satisfaction is our top priority. Should you need any further assistance, please feel free to reach out. We're always here for you.<br><br>Warm regards,<br>The Buchanan, Williams & O'Brien Team<br>

Adam Powell
9 months ago

Very recommended firm very helpful staff and always willing to help.

Response from owner

Hi Adam,<br><br>Thank you so much for your heartfelt recommendation! It means the world to us that you found our team at Buchanan, Williams & O'Brien to be helpful and willing to assist whenever needed. We are truly passionate about helping our clients and it's wonderful to know we made a positive difference in your experience. If there's anything else we can do for you, we're always here to help.<br><br>Warm regards, <br>The Buchanan, Williams & O'Brien Team<br>

Kay Ervin
9 months ago

I would recommend them to family or friends they were wonderful helping me through a hard time thank you very much

Response from owner

Hi Kay,<br><br>Thank you for your heartfelt review! We are truly honored to have been able to support you during a challenging time. Your recommendation to family and friends means a lot to us, and we’re grateful for your trust. If you ever need assistance in the future, please don’t hesitate to reach out.<br><br>Warm regards, <br>The Buchanan, Williams & O'Brien Team<br>

Jeron Bilyeu
9 months ago

The staff was AWESOME! And they do fight for you !

Response from owner

Hi Jeron,<br><br>Thank you for the enthusiastic review! We're delighted to hear that our staff made a great impression and that you felt supported throughout. At Buchanan, Williams & O'Brien, we pride ourselves on being freedom fighters for our clients. It's wonderful to know our efforts have been valuable to you. Should you need anything in the future, we're just a call away!<br><br>Best regards, <br>Buchanan, Williams & O'Brien<br>

Ray Tyler
9 months ago

I was very very pleased with how frank and the whole team helped me in this time. They have been very transparent and helpful with my case and has always been there for me and answer everything openly and honestly. They wouldn't stand around and got things done. I got a good results and recommended for anyone who wants to get results. Thank for everything

Response from owner

Hi Ray,<br><br>Thank you for such a wonderful review! We're overjoyed to hear how pleased you were with Franklin and our entire team's support. It's inspiring to know that our transparency and dedication made a significant impact on your case and led to great results. Your kind recommendation truly warms our hearts and reinforces our commitment to delivering honest and efficient service. If there's anything else we can do for you, please don't hesitate to reach out. Thanks so much for entrusting us with your case!<br><br>Warm regards,<br>Buchanan, Williams & O'Brien<br>

William Shumate5 photos
10 months ago

Worked with Franklin on a very unique case, he handled it with confidence and professionalism. Never want to have to have legal representation, but glad I had this firm in my corner when I did need to have it. Would absolutely recommend talking to them to see if they can in help you out. Consultation was free, was matter of factual and realistic from day 1.

Response from owner

Hi William,<br><br>Thank you for sharing your experience and trusting us with your unique case. We're genuinely pleased to hear that Franklin's confidence and professionalism made a difference during what can be a tough time. We understand that needing legal support isn't easy, and we're committed to providing honest and realistic guidance from day one. Your recommendation means a lot to us, and we’re here whenever you, or anyone you know, needs help in the future.<br><br>Warm regards,<br>The Buchanan, Williams & O'Brien Team<br>

Contact

Address
1105 E 32nd St #5th, Joplin, MO 64804

Google Profile

Rating
4.8 / 5
Reviews
168
Status
Open
Claimed
Yes
Photos
25

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