Law Office of Donna Person Smith

Puyallup, WA

66
Attorney Index
50 reviews
3.8
Google Rating
76 reviews
Law Office of Donna Person Smith

Practice Areas

Personal Injury

Business Profile

Divorce lawyerCriminal justice attorneyFamily law attorneyAttorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
0%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 77/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication80
Outcome78
Responsiveness79
Empathy81
Expertise78
Fee Transparency71
Trial Experience73
Satisfaction76

Client Reviews

SSLocal Guide7 photos
7 months ago

I am very grateful for the representation I received from Sterling Law Group. From start to finish, they were professional, responsive, and focused on what mattered most — the best interests of my children. My case was emotionally challenging, but I felt supported and well-advised throughout the process. The team was thorough, clear in their explanations, and realistic about expectations. In the end, the outcome reflected exactly what I was hoping for in terms of stability and protection for my children. I appreciate the hard work and dedication that went into my case and would recommend Sterling Law Group to anyone navigating a difficult family law matter.

Stephanie Crone
7 months ago

Communication terrible, took alot of money and didn't show up in court came in to the zoom was repremanded by the Judge. She took over 7k and did nothing. This is very Unfortunate.

Robert Deberry
7 months ago

I think the Para legal team they have is wonderful. The lawyers especially Donna not so much. Terrible at establishing presence in the court room. They promise the world with little results. I understand that a lawyer studies and practices on law, but when they represent you they should know the case and structure. Pretty bad experience with this law firm. I wouldn't recommend them to anyone.

maryetta k
7 months ago

Absolute pleasure dealing with the attorneys' at the Law Office of Donna Person Smith.They made what could have been a difficult situation much easier than I thought it would be. I would recommend them to anyone.

Serafina Song
7 months ago

wonderful experience. great responsiveness and very effective representation

K.H.Local Guide2 photos
7 months ago

I cannot say enough good things about Donna and her paralegal, Cheryl. My divorce process lasted a little over two years, because it included a year long pause for family medical issues. I started my divorce process with a different attorney who ultimately did not listen to me, communicate with me, or explain things to me. It left me feeling scared, helpless, and uncertain of the future. Divorce is already a devastating process and compound that with the wrong attorney, its such a difficult road. I finally reached a point i needed new counsel and reached out to Donna and Cheryl, and then everything changed. From the very first conversation, they listened carefully, communicated promptly and clearly, and explained every step of the process. They kept me informed at every step, especially about contact from opposing counsel, and what things meant, and put my mind at ease during a time that had been extremely stressful. Their professionalism, compassion, and responsiveness were a breath of fresh air. I only wish I had had the courage to switch to them sooner. Donna and Cheryl always had my best interests at heart. They were able to complete my divorce with care and expertise, and I will always recommend them to anyone in need of legal support. I am so grateful for everything they did for me — truly 5 stars!

Bernadette Brown
9 months ago

I can’t express how much I appreciate Eric and his paralegal Christina. There was also a time where Christina was out of office, so Cheryl helped out a lot too. My divorce case was a messy and unusual one and they were still willing to work with me and help me through every step of the way! It may have been a long and tricky case, but they did everything they could to help to go as smoothly as possible. My questions were always answered and my concerns were addressed. There were a few times that both Eric and Christina personally called me to tell me some news, instead of just sending an email. This morning, my divorce was finalized and everything went my way custody wise, thanks to Eric, Christina, Cheryl, and the rest of the team. I am hoping I never have to go through a divorce case or custody case, but if I just happen to find myself in the same situation, I will definitely be using them again and plan to response them to anyone I know that is going through the same thing. I recommend using Sterling Law if needed. I feel like both Eric and Christina were a huge part of my life, that it is actually going to be weird not getting phone calls or emails from them for awhile. THANK YOU Sterling Law! I honestly don’t think my case would be done yet or even progressing without them.

Vicki Chacon
9 months ago

Everyone in the office were very friendly and helpful. Calls and emails were always returned in a timely manner. I definitely feel that they cared about my case and the results were exactly what I was hoping for!

Kelley Chopra
10 months ago

Not even worthy of one star. Not helpful, not honest, do NOT recommend Donna Person Smith, specifically. She can be effective in the most basic, easy money cases (I referred my house cleaner to her for his daughter and that worked out fine), but when it comes to complexity and supporting Woman and Children that are compromised, she will NOT help or support you. Found out from opposing council, she delayed my case (when I was a victim of financial Coercion, which she was aware of), due to her daughter's horse riding show schedule. While my ex was holding our funds, I was going to the food bank, and she delayed the case for HER benefit. Cost me in the end over a half MILLION in losses. Thank you, DPS!!

Laura BartlettLocal Guide1 photo
10 months ago

$200 just for a consultation and that's due at the time of scheduling. Get real. If you have to charge for that then your in it for the money, not for helping people.

Car Smash RepairLocal Guide
10 months ago

The Law Office of Donna Person Smith provided outstanding legal assistance during a challenging time. Donna and her team were not only highly knowledgeable and professional but also genuinely caring and attentive to my needs. They took the time to explain every step clearly, making me feel confident and supported throughout the entire process. Their attention to detail, responsiveness, and dedication truly set them apart. I felt valued as a client and knew I was in excellent hands. Thanks to their expertise, my case was handled efficiently and with the best possible outcome. I highly recommend the Law Office of Donna Person Smith to anyone seeking trustworthy and compassionate legal representation. Five stars all the way!

Shari LarsenLocal Guide2 photos
1 years ago
Stanley Vermin3 photos
1 years ago

Horrible attorneys. Absolutely ruined my case.

Julia Lusher
1 years ago

I set up an appt for a consultation. I paid $200 for this appt. I was told I would receive an email with the appt info and address. I never received an email so on the day of the appt I googled where to go. I arrived at a closed down previous location. I ended up having to reschedule. I made it to the correct location for the new appt. The lawyer was late for our appt and because the conference room was double booked we were shown into a storage closet with one good chair and one broken chair. The lawyer gave us 15 min of his time and told us we would receive an email with instructions for paying the retainer for our case. I never received an email or a phone call or anything to this day (2 weeks later). They took my money and didn't provide anything...

K. Ellis1 photo
1 years ago

10/10 recommend. I had two very difficult cases, one being a CIR. The entire staff is polite, compassionate, and friendly. My attorney Abigail and her paralegal Christina are amazing and always quick to respond. I couldn’t have gotta a better legal team. I highly recommend this firm.

Darrell Dudley
1 years ago

I can’t say enough about Donna Scott Cheryl and the rest of there staff! There support, morals, and integrity are second to none! Thank you for everything you’ve done for my girls and I!!

Jason Pinzon
1 years ago

Worst divorce attorney ever!!! Over $16,000 No children, no equity even involved. Never listened to a word I said or EMAILED

Jeremy Bernier
1 years ago

Beware of this attorney. She will take thousands and thousands of dollars from you and then all of a sudden just quit and keep all of the money. I just spoke with my current attorney. He told me to report her with the state of Washington. Everybody who has had a bad experience with her needs to report her immediately. She has taken over $20,000 from me and only went to court literally three times. She is a scam artist and needs to be prosecuted and pay back the money she owes her clients.

Alexis Wettlaufer
1 years ago
Wendy M
2 years ago

Everyone was wonderful to work with. Very efficient!!!

Contact

Address
3708 14th St Pl SW, Puyallup, WA 98373

Google Profile

Rating
3.8 / 5
Reviews
76
Status
Close
Claimed
Yes
Photos
7

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