Law Office of Xochitl A. Ambriz

El Paso, TX

54
Attorney Index
50 reviews
3.1
Google Rating
74 reviews
Law Office of Xochitl A. Ambriz

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyEstate planning attorneyFamily law attorneyDivorce lawyer

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
35%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 61/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication63
Outcome62
Responsiveness62
Empathy63
Expertise62
Fee Transparency57
Trial Experience59
Satisfaction62

Client Reviews

Charlyn Flores
9 months ago

Xochitl was very professional and did a great job of guiding me and helping me through my case but the staff was a different story. I had to call multiple times for status and follow up and no one would return my call or they would tell me someone would reach out on a certain date and never would. I keep getting the run around.

Victoria GarrisonLocal Guide
1 years ago
Response from owner

Hi, Victoria. Your feedback is highly appreciated. Thank you so much for the review! <br> <br>

Patricia Diaz
1 years ago

My son went to her for his divorce. Her office staff and her don't have good communication. My son got contradictory information from the staff. The attorney drags her feet thru the process so she can keep adding to the bill. Many points that my son asked her to present during the hearing were not brought up. There was no preparation before the hearing and she wanted to get my son briefed half an hour before the hearing.UNPROFESSIONAL!

les miserable
1 years ago
Response from owner

Hi, Les. At Law Office of Xochitl A. Ambriz, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (915) 533-1610!

WintersLocal Guide10 photos
1 years ago

Requires 2500$ and 100 for every phone call. Constantly blindsided in court and just failing overall. Definitely does not do her due diligence and preparations for court. Do not recommend it at all. Especially for custody Update family lost custody. This, by far, has been the worst law firm I've ever had the displeasure of working with. An absent sperms doner won full custody due to this attorneys negligence in handling this case. Juat now, we're notified he's leaving the child with his parents and moving elsewhere. Do not trust this firm. The lawyers are inexperienced and unresponsive unless they are paid. Even then, they just want the money, $ 5000, plus charged for every call just to find out what's going on. And additional money in an account just for them to keep charging for ever little thing. 12,000$ and still didn't do their job. Also adding she has it in her contract that you can't speak porly about her and her firm, or she'll go after you for even more money.

Luis Soto
2 years ago
Response from owner

Hi, Luis. At Law Office of Xochitl A. Ambriz, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (915) 533-1610!

Benjamin Adams
2 years ago

Friendly and very helpful. Highly recommend.

Response from owner

Hi, Benjamin. Thanks for taking the time to share your positive experience. We truly appreciate it!

J OLocal Guide47 photos
2 years ago

DON'T WASTE YOUR MONEY WITH THIS ATTORNEY, I came in for a child support modification, they told me it was an easy case, they make you deposit $3500 on a trust fund, they pull money from it for Everytime they move a finger for you, I mean, a phone call, they charge you even if is just to set up an appointment, long story short, I never fought anything in my case I was willing to pay what ever court will decide but it went as long as 8 months later and I sent $8,000 with this attorney Ambris, which I never even saw in person, WALK AWAY FROM THIS ATTORNEY XOCHITL AMBRIS. ITS A RIP OF!!!!!

Response from owner

We sincerely apologize for any inconvenience caused by your recent experience with our law office. We take your feedback very seriously and will address your concerns promptly. Please feel free to contact us at (915) 533-1610 to discuss your experience further. We want to ensure that you are satisfied with the services that we provide and will do everything we can to make things right.

Paulina Rascon
2 years ago

Very unprofessional lawyer who stole a lot of money from me without working on my case. I gave her 7k and in less than three weeks she assured she had used it all and needed more. Her staff was very rude and doesn’t take time to talk nor explained things to you and even charge you up to 100dlls if you want to ask a question or have any doubts about your case. She is very unethical she took my case knowing my opponent had consulted her before me! I hope people stop trusting this type of lawyers who allow themselves to be bribed by the opponents side!

Response from owner

Good evening ma'am, I have never had a client named Paulina Rascon, nor have I represented a client when I consulted with the opposing party, and I certainly do not steal money and not work on my client's cases. If you are in fact a client, write your real name here and I can reach out to you to resolve whatever concerns you have--as my goal is always to help my clients.

Jesse Ornelas
2 years ago

Didn't even make it to a piad phone call!!! They want a full application and 125 dollars just to talk.Now I have no problem paying the 125 dollars, however I refuse to share my entire life on paper before I even speak with an attorney. The would not continue unless I provided full form fill out. This isn't some small form either. Such a waste of time....they actually asked me what time was your appointment again lol. The girl I was talking to was sweet and just doing her job. On to the next. You stated if you get hired! Why am I having to release all my personal info before we even talk or you get hired. I've spoken to other attorneys they don't require this just seems like a good way to get free info that's not needed. Before you're even hired.

Response from owner

Mr. Ornelas, I’m sorry you feel that way. We do require an intake sheet to be filled out because this is information I need for the consultation and my paralegals will need when drafting pleadings if the prospective client hires. I do hope you find a better fit. Best of luck to you.

Maria Macias
2 years ago

She just charge me 5k for doing nothing but paper work my divorce took a year with out even a court day they just call you to charge you more every time the open your case and then don’t ever gain anything else until they need a new payment 🤡

Ruby ContrerasLocal Guide
2 years ago

Xochitl Ambriz is the best family law attorney I have ever worked with. From our first meeting, her team explained everything to me in terms I could easily understand and was always very responsive when I had questions, even outside of our meetings. If you're seeking legal help, contact Xochitl Ambriz and her Team, you won't be disappointed.

Bob Flow
2 years ago

Xochitl and her Team are truly amazing and I am thankful to have been referred to her. Her compassion, patience and confidence and overall success was more than expected. Thank you!

the magnificent oneLocal Guide
3 years ago

Let me share an issue I had trying to do the stuff the cheap way. The law office did an excellent job. There was no rip offs. You get what you pay for.Thanks for the communication and everything and i understand that you get charged for everything they have staff that also has to get paid as well. The 125 consultation was worth it. I've got nothing negative to say.

B J
3 years ago

Tried to get simple paperwork drawled up, but they wouldn't give me a price range without me scheduling a $125 consultation. When I said "thanks, but I'm not going to do that" I was hung up on. Very unprofessional.

Mauricio PerazaLocal Guide6 photos
3 years ago

Good

Emily Ramirez
3 years ago

I honestly would not recommend at all, if I could I wouldn’t put any stars on this lawyer! I don’t recommend!!! TURN AROUND AND DON’T HIRE THESE PEOPLE!!! Waste a lot of money, time, and the stuff is full of lies! This place is for sure a SCAM! And we didn’t win the case why because I was not able to talk and the man was talking lots of lies about me and my family. Thanks a lot for not having my back you scammers!

cecilia andrewsLocal Guide38 photos
4 years ago
Michelle Hudson
4 years ago

Ms. Ambriz and her team were amazing. Always available when I needed to speak to her. Anytime there was an update on my case or I had an upcoming event I was notified in a timely manner. Great team to have on your side. Overall experience was great!!!!!!

Mae LopezLocal Guide20 photos
4 years ago

The staff is very helpful and knowledgeable.

Contact

Address
2418 Montana Ave, El Paso, TX 79903

Google Profile

Rating
3.1 / 5
Reviews
74
Status
Close
Claimed
Yes
Photos
1

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