region, NC
On February 17, 2026, I contacted this law firm to request a consultation regarding a reckless driving ticket. I was informed by the administrative staff that I would receive an email confirming a consultation scheduled for February 18, 2026 at 11:00 a.m. I never received that confirmation email, so I followed up on the morning of February 18. At that time, I was told that a consultation was not necessary because it was “just a traffic violation.” I explained that I still wanted to speak with an attorney before making any decisions, and I was then told that Yolanda Trottman would call me at 11:00 a.m. When I did not receive a call, I followed up at 11:15 a.m. and was told she was on another call and would contact me at 11:30. After still not receiving a call, I reached out again at 11:45 a.m. and was told she would call by 12:30 p.m. I expressed my frustration, as I had arranged my work schedule in order to take this call and repeatedly had to follow up myself for updates. At 12:29 p.m., I was told she was about to call and was asked to text if I did not hear from her. Unfortunately, I never received a call and texted again around 2:00 p.m. to inform them. After not hearing anything further, I contacted the office again on February 24, 2026, to request a consultation. Within 30 minutes, I finally received a call from Yolanda Trottman and when she answered, I heard “if she don’t answer this damn phone” (I’m assuming she was having another conversation with someone while calling me). However, during our conversation, I found her tone to be rushed and condescending. She stated she had to move on to another task and did not take accountability for the prior scheduling issues. When I explained that I had been attempting to schedule a consultation since the previous week and had been told by administration that she was being updated, she responded that I should have emailed her directly. I was disappointed by this response, as I had been communicating through the administrative staff as instructed. When I expressed my concerns, she stated that while she would like to have me as a client, she could refer me to someone else if I preferred. The interaction felt dismissive and unprofessional. I was referred to this firm by a close friend and had high expectations. Unfortunately, my experience with both the administrative staff and the attorney did not reflect the level of professionalism or client care I anticipated.
Hello and thank you for taking the time to leave a review. And as much as I spoke to you personally, I advised you on the date that you contacted the office that I was indeed out sick and have been out due to illness. We sent you the employment agreement at your request and made the adjustments at your request which you signed, but you had not paid the fee to retain the firm. You then contacted our office on February 24 requesting to my paralegal that I travel with you to the DA’s Office to resolve your traffic matter. She calmly explained to you that that is not how the process works and you asked to speak to me. Within 30 minutes, I personally returned your call and spoke to you personally and explained all of your options to meet your timeline of trying to resolve your case quickly. You were dissatisfied with the fact that I did not continue on the conversation after I indicated to you that I will be happy to address your concerns once the firm was properly retained. This is the despite the fact that I gave you a specific set of instructions of what could possibly happen and what the results could be, which were all speculative until you became a client of the firm and those steps could be implemented. You had not done that at that point. I also advised if you were unhappy with what I provided to you as options, that you would be more than welcome to seek representation elsewhere, and I even offered to refer you to another attorney. I responded to your subsequent emails promptly. We would appreciate a more honest assessment, especially with personal contact, despite not being an official client of the firm. And of course we wish you all the best with the resolution of your matter. <br>
It’s widely known that Ms. Trotman is well accomplished and has a great legal mind. To witness her in action though is a sight to behold. Not only is she a student of the law, she respects and honors the law by working within it to use all legal means to get justice for her clients. She is a respected, talented and experienced attorney whose character and reputation are beyond repute.
BEWARE!! save your time and money. Yolanda Trotmans firm has been the most horrible experience I have dealt with an attorney. My case involved Child Support and this took over a year and nothing was ever resolved. The communication was the worst and the turnaround of paralegals was shockingly high, makes me wonder why they never last. Communication was so bad that I would be the one calling and emailing of any updates regarding my case. I finally gave up on Yolanda after no resolution of case, I voluntarily withdrew representation from her. This situation really upsets me because she charged me $5,000 for a simple child support case that was never resolved. She takes advantage of vulnerable people and makes promises she can’t keep. Yolanda Trotman will be reported to bar for neglect and poor communication if you ask me she shouldn’t be handling cases at all. I will be fighting for my hard earning money that was given away for a service that was never given.
In the interest of protecting attorney client privilege the communications speak to the direct issues regarding service of the opposing party that was no fault to the firm. You were given multiple options and the firm kept the case alive for more than a year to resolve that key issue. Communications speak for themselves. Attorney Trotman ultimately had the lingering issue resolved and gave you detailed instructions on how to proceed with your case. The firm did not seek the substantial fees still owed to the firm. We are especially proud of our prior paralegals that have themselves proceeded to law school, and or have proceeded to sit for the bar themselves. We wish you all the best and would appreciate a more honest review
I hired this woman back in 2017 for Outstanding speeding ticket, I paid her full in 5/6 weeks getting paid every 14 days being 19 years old, Well she send me all These papers make it look like she doing her job, Well I end up loosing my Dl, well down the road I was trying see about getting my dl back, so I called the court house in downtown Charlotte, the court house told me that she took my money and a lot of others peoples also, so they dropped my case and gave my stuff back because even the court house knows she robbed me. I know this was long time ago but it still bothers me every time I hear lawyer knowing I could have keep my Dl and the job I had, loosing my Dl changed my life badly
We would appreciate an honest review. Our representation did not result in the suspension of your license. Perhaps you did not follow the instructions that we gave you after the case was resolved back in 2017. Had we known there was some sort of an issue with your license or had you contacted the firm we would’ve been happy to guide you in whatever direction you would’ve needed to reestablish or reinstate your license. and should you need any documentation from our file you can feel free to give us a call
Thank you for the five stars. It was a pleasure representing you.
Yolanda M. Trotman Id like to thank you from my heart, for your service support and heartfelt words you are one of Charlotte Best, I d love to pass you on to someone else who needs you. The Gilmore’s appreciate you and your office kindness and help. Thank you I pray you continue your journey in Jesus Name.
Thank you for your kind review and it was a pleasure working with you.
Got my case dismissed and overall made the whole experience easier.
Great people
Thank you for your kind words. We appreciate it.
Thank you for taking the time to leave five stars. We appreciate your business.
Yolanda M. Trotman is someone you want at your side when things are tough and uncertain. I was pleased with the service I was given. The main office is professional and very friendly. If they don't pick up the phone do not freak out. Give it some time and call or shoot a email they are working hard for many people.
Thank you for your kind review and it was a pleasure to assist you
Thankfully Yolanda took my nasty dog custody case that was making my life hell when other firms didn’t know where to start. Even working in legal myself I needed assistance. She was professional in court and had the respect of others. She did what I hoped she would do, rip my lying ex to pieces in cross examination. The results were favorable to me. She is an experienced attorney and I’m thankful she took my case! Thank you, Yolanda. ❤️
Thank you for your kind review. It was a pleasure working with you and we thank you for your business.
Yolanda is a excellent attorney. I trust her completely and her services are professional and reliable. Highly recommend to hire for any legal issue. You want a attorney who cares and is dependable.
Thank you so much for your review. It is always a pleasure working with you and we appreciate your business.
She is a disgrace i lost my case with her. I would not recommend her to no one she is very abrupt.
We have never had you as a client nor have we ever represented you. We would appreciate an honest review.
At this point silence is golden! You can’t never get a hold of anyone her or her office staff! There is no communication what so ever! She always says out of courtesy and still doesn’t do it! She tries to give her cases away and would rather not work! Speaks to people without decency unapologetic and not sympathetic at all! Good thing she’s a state attorney I would never waste my money on Ms. Trotman!
Miss Webb I do not know you personally, and we do not see where you have left messages with our firm. If that were the case, we pride ourselves in responding to calls within no more than one business day.
Yolanda works hard for her clients. She will respect your money and time, something larger firms don't do. Yolanda is the most integrity driven lawyer I have ever met.
Thank you so much for your kind review. It is always a pleasure working with you and we thank you for your business.
I appreciated Attorney Trotman's expertise and prowess, on a particular case. Yolanda’s dedication, attention to detail and diligence made this all possible as she won a not so easy case. She believed in us, this major situation, and did not leave our side, but remained steadfast through it all, even when it did not look promising. She has a wonderful personality and her professional/business attitude is masterful, skillful, and virtuoso! If you are looking for an amazing lawyer then look no further because Yolanda is the right one for justice!
Thank you so much for your review. And we appreciate your trust in the firm given the complexity of your issue and we were pleased to get a favorable resolution. It was a pleasure working with you and thank you for your business.
Mr. White, we understand that you, as the opposing party would be dissatisfied, given that you have never been represented by the firm
Attorney Trotman's knowledge of law, guidance during the evidence and fact-finding process, leadership abilities, friendly and professional staff has not only exceed my expectations, but delivered a winning outcome in court. If you need a criminal lawyer that will fight for your rights and deliver justice in Charlotte, North Carolina, I highly recommend Attorney Trotman! The DA on my case, for some reason tried to convict me on a bogus charge and he had all the evidence proving my innocence directly in his hand. He didnt care!!!! Not only did Attorney Trotman break down ever reason the charge should be dropped, but she also educated the police officer on the proper techniques of recording and delivering the facts of a case when making his statement. All !!of this was happening REAL-TIME in court and I felt like I was watching a movie! Thanks Attorney Trotman for restoring my faith in the Judicial system!!!
Thank you so much for your kind review!
A powerhouse of knowledge. A powerhouse......
Attorney Trotman!! I am sooooo thankful for her taking my case and handling it! I am beyond satisfied with this case being closed!!! THANK YOU SO MUCH!!!!!!!!!!
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