Law Offices of Amy Whinery Osborne, P.C.

region, NC

57
Attorney Index
20 reviews
4.8
Google Rating
208 reviews
Law Offices of Amy Whinery Osborne, P.C.

Practice Areas

Personal Injury

Business Profile

Law firm

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 58/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication70
Outcome51
Responsiveness61
Empathy66
Expertise51
Fee Transparency51
Trial Experience51
Satisfaction59

Client Reviews

N. W.
6 months ago

I do not recommend this firm for trusts. Our attorney quit in the middle of the process. The owner sent drafts that were wrong. We showed up to sign everything and they were still incorrect. We had to wait a month to get corrected documents because the owner was out of town. The staff were very apologetic and great through the process and the pawyer Vito was the best part of the experience!

Katie Dodd
6 months ago
Response from owner

Thank you, Katie, for the 5-star review. We appreciate your support and look forward to serving you again. Please reach out anytime if we can help.

Leon and Marie Bradford
7 months ago

Excellent services for estate planning, wills and trusts. Thank you Amy and Team!!

Response from owner

Thank you, Leon and Marie, for the wonderful review. We're delighted you were pleased with our estate planning, wills, and trusts services. Amy and the team appreciate your trust and kind words. We're here if you need anything further.

MP
8 months ago

We were in office to have documents done through our work. Attorney Osborne was very disrespectful to staff. We heard her yelling at them to get out. Very disappointed to hear and see a professional treat young employees that way. The staff was very nice and seemed embarrassed by her actions. Veeto the Paw Attorney was very sweet and our daughter loved him.

Response from owner

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience in our office didn’t meet expectations. That’s not the environment we strive for, and we’ve already taken steps internally to ensure situations like this are handled differently moving forward.<br>We truly care about the experience every person has in our office (whether a client, guest, or team member), and we’re sorry that this visit left a negative impression. If you're open to it, we’d really appreciate the chance to talk further and make things right. Please feel free to reach out to our office directly. We’d love the opportunity to learn from your experience.

Steve St. AmantLocal Guide2 photos
9 months ago

I hate to do this but, we sent an email to this firm asking for help, and got no response. I called them about 3 weeks later and spoke to a human on the phone. She took all my information, was very pleasant, and said I would get a call back. I never did. Looks like this firm has had a lot of great reviews. I guess that's only if you actually get a call back and are helped.

Response from owner

An update... When asking the staff about this, I was informed that you had called about something we do not handle here. Again, I am sorry that we let you down by not calling you back again; we just do not handle the type of work you inquired about. I hope you found an attorney to assist with that. Amy

Roxanne Purucker
9 months ago
Response from owner

Thank you, Roxanne, for your wonderful review and for giving us 5 stars! We appreciate your support and are thrilled to hear that you had a great experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to seeing you again soon!

krishna
10 months ago

Very helpful team. Thank you.

Response from owner

We appreciate your kind words and are glad to hear that our team was able to assist you effectively. Thank you for taking the time to share your experience!

Darren Ha
10 months ago

Courteous, timely and effective! Thank you very much!

Response from owner

Thank you for your kind words, Darren! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your support.

Sharen Henley
10 months ago

The staff was courteous and professional, attentively addressing all of our needs.

Response from owner

Thank you for your wonderful feedback, Sharen! We're thrilled to hear that our staff provided you with courteous and professional service. It's our goal to meet all of our customers' needs, and your acknowledgment means a lot to us. We hope to see you again soon!

Barry Kaye
10 months ago

Went to office for power of attorney and financial management and healthcare decisions for our children.we’re older and wanted to make sure when one of us dies the other one will be taken care of financially and healthcare.Amy was so thorough and professional.she was a pleasure to work with.

Response from owner

Thank you for your wonderful review, Barry. We're glad to hear that Amy provided you with thorough and professional assistance in such an important matter. It's our priority to ensure that our clients feel confident and informed about their financial and healthcare decisions. We appreciate your trust in us and look forward to serving you again in the future.

Kathy D'Aurelio
10 months ago

We had a painless experience with Laura all the team of people at Amy W Osborne law office to prepare our legal documents! Everything was explained very clearly! We’re not legally oriented so the language was sometimes challenging but they always were very patient with us without the arrogance one may see with some lawyers! We were treated with respect by everyone we encountered! They are wonderful people and professionals! I’m very grateful we found them!

Response from owner

Thank you for your wonderful feedback, Kathy! We’re thrilled to hear that you had a painless experience with Laura and our team. It’s great to know that our efforts to communicate clearly and treat our clients with respect made a positive impact. Your gratitude means a lot to us, and we truly appreciate your kind words. We look forward to assisting you in the future!

Charles DasherLocal Guide1 photo
11 months ago

I was referred to the Osbourne firm via a service that SAS provides it's employees for discounted legal service, as revising my will was recommended to me by our financial advisor. The process was smooth, efficient, and fairly priced. I would not hesitate to use the Osbourne firm in the future for any legal, estate planning needs. As a bonus, they have an "Office Dog" named Vito that is cool as can be, and you know only good, trustworthy people have dogs in the office.

Response from owner

Thank you for your wonderful review! We're glad to hear that you had a smooth and efficient experience with our firm and that our services met your needs at a fair price. Vito loves to bring joy to our office, and we're thrilled that you enjoyed his company as well. We appreciate your trust in us for your legal and estate planning needs and look forward to assisting you in the future.

ian jagoda
11 months ago

Great attention to details.

Response from owner

Thank you for your positive feedback! We're thrilled to hear that you appreciated our attention to detail. Your satisfaction is our priority, and we look forward to serving you again.

John HintonLocal Guide
11 months ago
Response from owner

Thank you for your amazing review, John! We're thrilled to hear you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon!

Catina HintonLocal Guide
11 months ago

Great service! In what could be an unnerving process developing last wishes. Attorney Rain Rehbein and staff were very thorough and professional. Thank you for your help with our Will. We left your office at ease.

Response from owner

Thank you for your wonderful feedback! We're glad to hear that Attorney Rain Rehbein and our team were able to provide you with a thorough and professional experience during such an important process. It's our goal to ensure our clients feel at ease, and we're happy we could do that for you. If you need any further assistance in the future, don’t hesitate to reach out.

Dee JonesLocal Guide
11 months ago

We had a very successful experience with the Law Offices of Amy Whinery Osborne, PC from the initial interview to the review to the final signing. I recommend this firm.

Response from owner

Thank you for your positive feedback, Dee! We are thrilled to hear that you had a successful experience with us from start to finish. Your recommendation means a lot to our team, and we appreciate your trust in our services. If you need anything in the future, don't hesitate to reach out.

Peter Laseinde1 photo
11 months ago

They helped me prepare some legal documents and I will say I am super pleased with their service. This is my second year in a row working with them and they check the box in every area.

Response from owner

Thank you for your wonderful feedback, Peter! We're thrilled to hear that you're pleased with our legal document preparation services for the second year in a row. Your continued trust in us means a lot, and we look forward to assisting you again in the future.

D GLocal Guide9 photos
1 years ago

What a great experience. Turning something unpleasant into something easy. I didn’t think it was possible. Everyone here is very friendly and caring. Everything was handled quickly, with detail and precision.

Response from owner

Thank you for your fantastic review! We're thrilled to hear that we could turn an unpleasant experience into something easy for you. Our team takes pride in providing friendly and caring service, and we're glad that you noticed our attention to detail and efficiency. Your kind words motivate us to keep delivering the best experience possible. We look forward to serving you again!

Haribabu Chitluri
1 years ago

working with Law Offices of Amy Whinery Osborne, P.C. was easy and methodical.

wade smedley
1 years ago

Working with the lawyers and staff at the Law Offices of Amy Whinery Osborne, PC was a great experience. Everyone we worked with was knowledgeable, experienced, and professional. I will definitely work with this team again for any future legal needs. I highly recommend them!

Contact

Address
1145 Kildaire Farm Rd, Cary, NC 27511

Google Profile

Rating
4.8 / 5
Reviews
208
Status
Open
Claimed
Yes
Photos
24

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