Law Offices of Dorothy Hyde

Dallas, TX

54
Attorney Index
50 reviews
4.2
Google Rating
391 reviews
Law Offices of Dorothy Hyde

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
65%
Response Rate
Somewhat Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 50/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication52
Outcome49
Responsiveness45
Empathy49
Expertise52
Fee Transparency55
Trial Experience49
Satisfaction50

Client Reviews

Lashundra Glaspie
6 months ago

Wouldn't recommend this law firm to anyone . They don't fight for their clients, 2 years of no communication or update then they decide to drop you because they didn't work hard enough

Vee Mathis
6 months ago

If I could give no start for customer service I would. The stuff she has is rude, phone conversation sounds like they are half sleep or don’t want to be at work. They do not return calls, and I still have not received communication from a higher ranked staff member nor Mrs Hyde as I have requested. Never have had such terrible services with this firm I’m waiting on payment and it’s going on 5 months since I chose to settle. This is frustrating and nerve racking and stressful

Victoria Mathis
7 months ago

I have been a client with this law firm for several years (more than 10yrs) and this last case has been having me feel as if the firm is no longer what they used to be. They talk to you as if you are retarded and try and argue after you have been told different information from different people. Seems everyone is not on the same page anymore. I have been trying to speak with Mrs Hyde or someone above the office staff and still after 4 months have been unable to speak with anyone and getting told Mrs Hyde is working on it. Mrs Hyde has never not communicated with her clients espically when they have concerns. I had mediation that took place with out me and on a phone between Rodrick and the other insurance so idk who side he on or what was said and past mediation was not like this I sat in a room for hours freezing waiting on medication that they held without me. It’s been months and they still can’t get bills situated with the medical facilities they are contracted with. I’m just over this and her staff.

Sidney McCorveyLocal Guide5 photos
1 years ago

We’re actually thinking about contacting the state board about their poor handling of our case in particular dragging their feet to get us our check after almost 2 years.

Response from owner

Mr. McCorvey, <br><br>Thank you for your comment, however, your review conflicts with the many wonderful comments you have made about my staff and I throughout the handling of your matter. In fact, throughout the course and scope of representation, you and your wife continuously praised my office for going “above and beyond,” “taking the case when no one else would,” and “not giving up,” amongst many other courteous statements. As you will remember, when you contacted my office the at-fault party’s insurance carrier had initially refused to pay the claim and your prior attorney was unable to overturn the insurance carrier’s unfavorable liability determination. Despite these adverse facts, I agreed to represent you and your wife, and through my efforts, I was able to shepherd a favorable liability determination and successfully negotiate and secure a top settlement value. At no point in time during my representation of your matter did anyone in my office “drag their feet.” Yes, the handling of your underlying claim did pose certain challenges that took time to overcome, but the case always progressed per the process without delay, and just as you stated on many occasions, my staff and I never quit on you and your wife.<br><br>I am truly sorry you feel as if your underlying claim was handled poorly, but I respectfully disagree with this opinion, as my staff and I fought for you both every step of the way when no one else could or wanted to do so. Luckily, through my continued persistence, the at-fault party did not win! <br><br>I remain so very pleased with the results of your claim, and I genuinely hope you are happy as well. If you would like to discuss this matter further, or should you have any concerns or questions, please do not hesitate to contact the office at (214)-624-3190.

Joe Medina
1 years ago

years and 7 months ago I have been waiting for a settlement from Dorothy hyde only received post cards.cant borrow from my claim and never met her personally. Only in litigation for over 3 years!!!

Response from owner

Thank you for contacting us. Through an in-depth investigation of my database, I have been able to verify that no one by the name of "Joe Medina," or associated with the name, has ever been a client of my Firm. If you are truly a client and operating under an alias, I would cherish the oppurtunity to discuss your legal matter and address your concerns. Please kindly give my office a call at (214)-624-3190.<br><br>Best personal regards. <br><br>Dorothy M. Hyde

BonesLocal Guide
1 years ago

I would definitely not recommend Dorthy Hyde, too anyone they are not interested in you. They are only interested in charging you for court fees and other fees so they get 45% when I signed up for them getting 33.3% I swear to you don’t deal with this attorney you’ll be very disappointed with they’ll tell you what you want to know. One last thing they will settle your claim without telling you.

Response from owner

Mr. Alva Aaron, <br><br>It is very disappointing you have made such discourteous comments about my staff and I, as we are both aware, your statements are untrue!<br><br>During my representation of your multiple claims, you remained highly communicated with and highly involved in all aspects of your cases. In fact, from the inception of representation to the conclusion of your case, you, a layperson, attempted to instruct me, a licensed attorney, on how I should handle the claim, as well as, on how I should interpret the law to your benefit. Despite your continuous interjections into legal matters you did not understand, my staff and I diligently worked on your case, and with your written and verbal authority, successfully resolved your claim, even after you involved my Firm in a civil lawsuit because you did not want to pay the debts you owed to your prior attorney. <br><br>Unfortunately, it has become very clear that you have a hobby of leaving unwarranted, false, and negative reviews on business pages, especially after utilizing their services to your financial benefit. Just as you have made many comments and allegations against your prior attorney, which were proven false by the State Bar and dismissed in Court, you have continued to make unfounded claims about my staff and I, although you have received the benefit of excellent services.<br><br>While I acknowledge your statements, I respectfully disagree with your opinion, and I am sure many of my clients who continuously express their appreciation with the legal services I provide, and even more so with the results I produce, would agree with me!<br><br>Nevertheless, I wish you well on all future endeavors.<br><br>Best, <br><br>Dorothy M. Hyde

monique carterLocal Guide5 photos
1 years ago

I remember when Dorthy first started her firm I use to actually talk to her and she would get things done, now it’s pure hell!!!!! It’s everyone in that office, they just lie for no apparent reason. Don’t get nothing done. My case is minor and it’s been almost 2 years. I will never ever hire this firm again. And to think I actually referred people is disgusting! I spoke to Eristina 2-months ago and she stated they ordered my er records, then when I called last week I asked was there an update on my case, she proceeded to say oh we just ordered the er records today which was the 4th of this month, my response was I thought you told me 2-months ago you ordered them! She starts stuttering, like why are you even working there! You seem a bit old and forgetful, sad Dorthy don’t have her firm in order! I think the saddest part for me is reading the lady review on here who has been waiting since 1998 that’s scary, this firm is incompetent and lack any knowledge, they don’t communicate with you at all which is very unprofessional, we all are still trying to put our life back together after our accidents get our vehicles fixed and put this horror behind us! This firm makes that impossible! I think having dealing with this firm is actually scarier than the car accident! What’s so hard about doing your job the right way! That’s what you get paid for! Dorthy needs to have a sit down with her firm and lay down the law!!! Oh and Kimberly she a piece of work! Her mouth is just as nasty! You all are supposed to show empathy and help us during this tuff traumatic time and yet you guys act like we shouldn’t have emotions when we don’t get the answers nor help we need! Some of us are not mentally ok we just wanna put this behind us! Y'all need to do better! And Dorthy don’t come comment saying I’m not a client everybody don’t have there real name on a google review! Some of us prefer to stay anonymous due to the embarrassment this firm is causing! I do keep receipts! This photo I uploaded is the last 2 times I hired you! And I can definitely back up the hire date for 2023 so don’t come saying I ain’t no client like you have done every one else on these reviews! Further more I think it’s very unprofessional to go back and forth on people reviews about there case, not only that it should be confidential, you all should have had that same energy when we were calling looking for answers about our case! Now ya”ll bold to post the update here instead of calling the client! It’s the audacity for me!!!!!!!

Linda ChatmanLocal Guide
1 years ago

I was talking about the insurance company that why's I gave the one not Mrs Hyde s

Giovanni MataLocal Guide11 photos
1 years ago

If you enjoy never being able to speak to your attorney, never receiving updates on your case without you calling, and always speaking to different people with varying/conflicting information and knowledge on what’s going on, then this is the place for you. After about a year, I was scheduled to finally pick up my check only for them to cancel about 25 minutes before my appointment and rescheduled me almost a whole month later. I somehow received a check for my injury but not for my vehicle, which I was informed were two different things they were negotiating. Never spoke to my lawyer once after asking to speak to her multiple times. Whole process was Hell, would not recommend. In Response to Dorothy Hyde: You and I have never interacted besides on here (if this is even you). Everyone else I have spoken to have been other people who work for your firm, which is not the same thing. Every time I would call and get updates, and by doing so I was able to figure things out about my case. If I didn’t reach out, I would not have known or figured out anything probably until the whole thing was over. I was told you were still negotiating my car, I was told that if I could not get my car out of the tow lot and lost it, they could reimburse it. Even after accepting the settlement, I asked multiple times, “what about my car?” To which I was always met with “that’s a separate issues we’re still negotiating.” I was rescheduled my appointment because of leaks/water damage to your building? If what you’re saying is true, in regards to holding out for a higher payout, then that was never informed to me, which proves my point; you don’t update your clients nor do you interact with them. Shout out to Rodney though, he was probably the most professional person I spoke to at your firm.

Response from owner

Mr. Mata, <br><br>Thank you for your review, however, I am a tad puzzled at your statements. You allege you never spoke directly with me, but as we are both aware, that is incorrect. In fact, I have spoken with you a few times throughout the scope of representation, providing you with brief updates on your case, and although on a couple occasions you assumed I was another member of my staff, you were always pleased at the conclusion of the conversation. It is unfortunate that you would intentionally state otherwise, but please know I remain open and available to further discuss your case or recollect on our past interactions. <br><br>As for your statement about never receiving updates without calling and receiving varying/conflicting information, I must again disagree with your contentions. Since the inception of representation, you were one of my more highly communicated with clients, as your underlying claim was hotly contested and ultimately denied. You were updated on a bi-weekly basis, and at no time during these many conversations, were you ever provided with conflicting information. I can only predict this accusation comes from a misunderstanding of the vocabulary used within my office to describe your case status, however, any confusion of such verbiage does not mean you were provided with conflicting information. It is always our goal to break down difficult topics using simple language, so the average person understands, but just as in daily life, we all use different terminology to convey the subject matter of any conversation. I truly apologize if you felt as if we were misinforming you in any way, but I must reassure you that was not the case. <br><br>With regard to the conclusion of your case, please again recall the many conversations you had with my staff, wherein you were informed your case was denied. This remained the case for ten (10) out of the twelve (12) months I represented you, and during that time, the third-party insurance carrier refused to make any voluntary payment for any portion of your claim, injury or property, and you were placed majority at fault for the collision. Despite this, I was able to successfully secure a compromised settlement on your behalf. You then agreed to all terms of the compromised settlement, including the fact that the insurance carrier continued to place you majority at fault for the collision, as well as, how any payment made on your behalf would take into consideration any injury, related expenses, or associated damages (i.e. – Property Damage). I understand you are frustrated your vehicle was not repaired, but again, your settlement was merely a courtesy payment to close the claim. In most cases, this never occurs, especially in a lane change accident with minor cosmetic damages to the involved vehicle, but luckily due to my continued persistence, I was able to secure a great settlement for you! <br><br>Lastly, please accept my sincerest apologies for rescheduling your disbursement appointment. Coincidentally, on your appointment date, my staff and I received word from the third-party insurance carrier that additional proceeds were potentially be available to you. Having your best interest in mind, I believed it would be best to reschedule the disbursement and continue settlement/claim discussions to increase your recovery. I know this may have been inconvenient at the time, but please know I only wanted what was best for you. Again, I apologize for this decision, but hopefully, you are pleased that we were able to increase the amount of the gross compromised settlement and the amount you were able to take home from this hotly contested claim. <br><br>Should you choose to discuss these matters further, please do not hesitate to contact me at (214)-624-3190. I will always be available to assist you!

shedell McDonald
1 years ago

Dorothy Hyde helped me in a major way they was very helpful in a major way and answered all my questions …I highly recommend them ..specially dekosha McDonald

Response from owner

Thank you so much for your confidences. I truly appreciate your kind words and remain here to help should the need arise!

solo Patterson
1 years ago

Chose this firm and lady named shae helped me she was great and customer service was exquisite!! Kept me updated on my case as much as possible!!! She definitely proved that not everybody is at the job for just a check but actually live what they do . Definitely will be referring anybody that needs paralegal help … remember ask for Shae

Response from owner

Thank you for your review! Shae is great and I am so very pleased she provided you with superb service. Please do not hesitate to give us a call should the need ever arise!

Carlos Gonzales
1 years ago

I would highly recommend Attorney Hyde she settled my case even Though other Attorneys said it was impossible to win. Ruby was very nice and helpful when she picked up my call explaining every step.

Response from owner

Carlos, <br><br>Thank you kindly for your review. Some cases are harder than others, but the goal is to never give up. My staff and I fight until the end, and with continued persistence, we can always make the best out of any situation!<br><br>Thanks again! Please never hesitate to give us a call.

Ebonye Moten
1 years ago

Great company!!

Response from owner

Thank you kindly for your review!

Booda B
1 years ago

Shawnda always help me with any questions I have. She is very kind and never have a problem with helping me with any questions I have.

Response from owner

Thank you for your wonderful review. Shawnda is an integral part of my business and I am delighted she has been here to help you with any and all questions you have had. Please do not hesitate to reach out should the need arise.

DoodooHead “Victor”Local Guide6 photos
1 years ago

5 STARS Kymberly answered all my questions with no hesitation!

Response from owner

Thank you for your review! Kimberly is amazing and I am happy she has been able to assist you with your needs. Should the need arise, please do not hesitate to contact the office.

Ray Astran
1 years ago

Staff is rude can't even speak to attorney . Don't recommend her.Look else where !!!!

Response from owner

Thank you for your review Ray Astran, however, I have searched the entirety of my operating system and discovered you have never been a client or related to a client of mine in any fashion. <br><br>Should you have an alias and/or would like to discuss these matters, please do not hesitate to contact me at (214)-624-3190. <br><br>Best regards.

Lashavio Little1 photo
1 years ago

Shanell Hannah has an amazing personality and is a pleasure to work with! If you ever need assistance with your injury case I highly recommend her.

Response from owner

Thank you for your review. Shanell is such a delight and I am thankful she was able to assist you during your case. Please do not hesitate to give us a call should the need arise in the future. Best personal regards.

Wayne Erwin
1 years ago

Shea is a wonderful person and an outstanding employee

Response from owner

Thank you for your review Anthony. Shae is excellent and I take pleasure in knowing she provided you with outstanding service. If the need arises in the future, please do not hesitate to contact my office. <br><br>Thanks again!

Steve McDonald
1 years ago

This Woman named Koshia is really good at her job

Kind-Stance Operations LLCLocal Guide9 photos
1 years ago

Kimberly was such a pleasure to work with and kept me informed and updated throughout the duration of the process. Thank you for always treating us with respect and kindness. You give our company a good name!” “I'm impressed with the way you go the extra mile to ensure our clients stay happy! Thank you for your professionalism!

Contact

Address
8140 Walnut Hill Ln # 110, Dallas, TX 75231

Google Profile

Rating
4.2 / 5
Reviews
391
Status
Open
Claimed
Yes
Photos
125

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