Law Offices of Kyle E. Koester, LLC

region, TN

82
Attorney Index
20 reviews
4.9
Google Rating
59 reviews
Law Offices of Kyle E. Koester, LLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
65%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

I
4 months ago

When I got in a bad automobile accident a couple months ago , it left me with bad physical pain. I needed a lawyer ASAP. I heard about Kylie Koesters law firm from an old friend of mine. I ended up calling the office number and was greeted by Anna. They scheduled a in person visit. They were so welcoming, friendly, and passionate. Right there and then, I felt like this law firm was the one. They really took my physical health serious & scheduled PT appointments. Not only did they focus on my physical health , they were PRIME on making sure I was mentally okay too. Anna & Kylie helped me so much with my case. I ended up getting my settlement three days before Christmas. I was so happy with the outcome. Working with Anna & Kylie has been such a blessing and I will always talk highly about this law firm. Last year was a hard year but these two made it so much better. Thank you Anna and Kylie. ❤️

J Reid
8 months ago

Mr. Koester is going to always make sure your happy when everything is done, he did my son case and i was so happy that now i got him doing my case

Response from owner

Thank you sir. I hate you both have been in crashes. Happy to help you both!

anthony antoun1 photo
1 years ago

I had a great experience working with the team. Anna was amazing at keeping me in the loop and communicating clearly, making everything so much easier. The Kyle was professional, explained everything well, and made me feel confident throughout the process. Highly recommend their services!

Response from owner

Thank you Mr Antoun!

Craig HolubetzLocal Guide1 photo
1 years ago

Professional, Prompt with email messages and phone calls regarding regarding needed documentation and definitely; 100%, works in your best interest.

Tyler Brown
1 years ago

Excellent work - was responsive and got a great result. Was very communicative and hard working towards a clear goal. Would recommend

Victoria KastelikLocal Guide5 photos
1 years ago
Angi Thai YogaLocal Guide22 photos
1 years ago
Response from owner

Thank you Angi. I hope you guys are well.

abigail hulce
2 years ago

Was a long road but we did it best lawyer hands down not just Kyle but his whole staff is amazing expecially Anna definitely recommend him and will be using his assistants in the future

Caroline Manus
2 years ago

I could not recommend Kyle Koester as a lawyer enough! I came to him with a unique case that other lawyers did not want to take on as it was a challenging case. However, Kyle went above and beyond for me from the moment that I brought my case to him. His communication was amazing, he was very thorough and professional, truly cared about me as his client, & he fought for me in a very stressful time. He won my case and I’m so thankful I found him! In the stressful times that you find yourself needing a lawyer, it is so important and equally as hard to find someone that you can trust. Kyle is your guy!

Response from owner

Thank you Caroline. So glad it worked out for us. Good luck with all you do.

Tamara MastrianniLocal Guide8 photos
2 years ago

My daughter was involved in an accident. I also did my research on selecting the right attorney for the job. Although the accident wasn’t too bad it left my daughter’s face scarred. The first thing he told me was that this could be a 2 year process to manage our expectations. I knew this was going to be a lengthy process and he ultimately came through! Kyle got double the settlement amount! Great job and I would highly recommend him to anyone!

Jeff RondeauLocal Guide14 photos
3 years ago

I would and have already recommended his services. Kyle and his staff have navigated me through what would have been an impossible situation to complete on my own. Even came into the office on a Saturday to meet with me! High communication skills! If you're going to make "One call!" Make to Kyle.

Hayley Stevens
3 years ago

First time hiring a lawyer , Kyle and his team exceeded my expectations answered any questions that I had very friendly warm environment 10 out of 10 recommend

Response from owner

Thank you Hayley. So glad to hear you are doing well.

Michael
3 years ago

Thank you and your staff for all of your help.

Response from owner

We love helping folks. Barbara and my staff do their best for folks.

Monique Smith
3 years ago

Hi highly recommend the law offices of Kyle e.Koester. They get the job done.

Response from owner

Thank you Monique. We enjoyed working your case.

Caitlyn Burke
3 years ago

I highly recommend the Law Offices of Kyle E. Koester. My family and I worked with him and he was very responsible, diligent, and was always prepared for whatever came his way. He always responded very fast to calls and emails and he was very supportive. He is a great lawyer and great person and I was honored and grateful to have him as my lawyer.

Response from owner

Wow Caitlyn. This is so kind of you to say. I'm honored that you trusted to help your family when they needed it most.

Sammy Griffin
3 years ago

Kyle is awesome lawyer

Response from owner

Sammy my man. I'm always honored to help good folks like yourself.

Emma Gomez
3 years ago

We have known Kyle for a long time and trust him. Definitely recommend.

Response from owner

Thank you Emma. I wish your family nothing but the best.

Maria RestrepoLocal Guide72 photos
3 years ago

They really care about your case, great communication and get the most of your compensation for your suffering.

Response from owner

Maria, I really appreciate you trusting me to handle your family's car crash case. I glad I was able to help.

Luis Albor
4 years ago

Kyle is a great attorney, he was very responsive and supportive to our family throughout the entire process. Even though our situation was difficult and we had to wait over 2.5 years due to COVID, Kyle knew since the beginning that we had a good argument on our side. In the end, justice prevailed and we had the best outcome expected as Kyle was able to demonstrate to the judge the circumstances. Highly recommend Kyle!

Response from owner

Luis, Thanks for trusting me. It was an import issue and I'm glad the court got it right. You have a wonderful family.

Haley HagleLocal Guide39 photos
4 years ago

If you want a lawyer who takes two years and sides with the insurance company, Kyle's your guy. My accident was at the end of June 2019 and I was in Kyle's office within the week to sign with him. We didn't settle the case until September 2021. It took almost two years to the day for his team to put together the demand for my car accident, then the actual negotiation took around 3 months. This was my first car accident and I didn't know what to expect from the legal process. When COVID hit 6 months in, I did my best to be patient with him and Barbara. I had to reach out for updates every couple months and it was hard to know what progress was being made. I was nervous that we'd miss the deadline for sending the demand, but it was sent just in time. The first time we heard back from the insurance rep, I was shocked by the low ball offer vs the amount in the demand we agreed on. Kyle called me to say that the insurance rep was being reasonable with their offer and that we should take it. I asked him what else we could do to get the number up. I know my accident wasn't the worst ever, but the first offer wasn't going to cover the weekly chiropractic treatment I rely on to reduce my pain levels. When I told him this, he responded by saying that he didn't have to go that frequently so he didn't understand why I need to go so often. His personal car accident was "worse" than mine, so I wasn't given much empathy. It felt like he was dismissive of my situation and pressuring me to take the first offer when it was 80% less of the number demanded. Then he rushed me into getting together receipts that I could have been preparing in the two years while I waited for their direction. He was able to bump up the offer by a thousand dollars, still not enough to cover the treatment, medication and exercise therapy I will likely need for the rest of my life. Especially when every medical entity comes for their share of my settlement money, including his buddy at Barbour Orthopedics he referred me to. The whole three months it felt like it was me vs Kyle and the insurance rep... like I had to prove my case to Kyle too. I still don't know how this process is supposed to go, or what's considered normal. He gets two stars because he settled the case and I received my money, but I wouldn't recommend him to anyone I know. I didn't feel like he was fighting to get me the best settlement possible. If I had any suggestions, it would be to increase communication, manage expectations and at least pretend that you're on your client's side.

Response from owner

Gosh Darn. I can only imagine what you must be feeling now to post that review some 4 months after we resolved your claim. I guess John Lydgate’s saying, later made famous by Abraham Lincoln, about making all the people happy all of the time is true. This is just another reminder I’m no Abe Lincoln.<br>-And I thought we hit this claim out of the park too. Well, in fact, I know we did. The settlement figures on your claim are nothing short of amazing.<br>You are absolutely correct though! Your claim did take entirely way too long to resolve. For that I apologize. That whole COVID thing threw us for a loop.<br>I apologize for not meeting your expectations.

Contact

Address
420 Creekstone Ridge #201, Woodstock, GA 30188

Google Profile

Rating
4.9 / 5
Reviews
59
Status
Open
Claimed
Yes
Photos
70

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