Law Offices of Richard J. Serpe, PC

region, VA

82
Attorney Index
20 reviews
4.7
Google Rating
36 reviews
Law Offices of Richard J. Serpe, PC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firm

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
75%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

TJ N
5 months ago

Very prompt when I submitted my request about a year ago. Mr Serpe reached out to me the next day. The firm worked very hard on my case and we had a good result. I would highly recommend anyone and will keep Mr. Serpe in mind. Thank you so much.

Jack L
5 months ago

One of the best attorneys in Norfolk, Virginia It was a pleasure to hire Richard as our attorney to help with my mom’s case. Richard was incredibly kind and patient throughout the whole process. He and his team kept us updated every step of the way to ensure we understood everything and were well-prepared. The result is very satisfied and more than we expected. My family highly recommends Richard’s firm if you need any assistance.

Response from owner

Hi Jack, it was a pleasure helping you and your family and we very much appreciate your kind words. We are here anytime you need us. Happy holidays!

Carolyn Call
1 years ago

I am so grateful to Richard and Dawn for their kindness and professionalism throughout my case. I highly recommend them.

Response from owner

Thank you for the kind words, Carolyn! So happy we could help.

Atlanta Sumuel
1 years ago
Veronica CaldwellLocal Guide
1 years ago

OMG Top Notch!!! About the business of his clients When I first contacted his office about my case they were soo empathetic and worked tirelessly to help me in every way possible I talked to Dawn daily and I shared many "scary" pictures and she still doesn't know what I actually look like 😀 I am so grateful for all Attorney Serpe and Dawn did to represent me and make sure I was fairly compensated for my serious unprovoked injuries I highly recommend the services of Attorney Richard Serpe Thank you

Response from owner

Thank you so much, Veronica! Glad you were happy with the outcome!

Dave Stewart
2 years ago

Great communication throughout the process. Exceeded all of my expectations!

Response from owner

Thanks, Dave!

Audrey TaylorLocal Guide
3 years ago

We can’t say enough about Richard Serpe law offices. They helped us when no one else would. No case is too big. They have really changed our lives! They kept in touch with us throughout the process and Dawn is amazing! We will miss you! I highly recommend them to anyone.

Response from owner

Thank you so much, Audrey!

Charles GravesLocal Guide5 photos
3 years ago
Response from owner

Thank you, Charles!

AllanLocal Guide101 photos
4 years ago

I reached out to Richard's office on Christmas day for a free consultation due to an unfortunate incident and he called back with really helpful advice immediately. Thanks to him, we were able to take proper actions immediately to mediate the situation. Thank you attorney Richard!

Response from owner

Happy to help!

Jackie MyersLocal Guide4 photos
5 years ago

I would like to express my sincere appreciation for the excellent legal Services I received fron Attorney Richard J Serpe' Law Firm. Mr. Serpe and staff were compassionate , dedicated and attentive to my situation. Thank you for going great lengths in assisting me and my family with a favorable outcome. Your success and hard work are values that are needed in our society. Again, thank you so much for stella service. Jackie Myers

Response from owner

Thank you Jackie! It's been such a pleasure working with you and we thank you for your trust in us. Take care!

Patrick Malone
5 years ago

A tip-top law firm led by one of the finest lawyers I know. In addition to the usual qualities of hard work and zealous devotion to the cause, Richard Serpe is a kind and thoughtful person. Many attorneys around the country, myself included, reach out to Rich Serpe when we have a difficult matter that needs the highest levels of advocacy. He always comes through.

Woody Miller
6 years ago

Mr. Richard J Serpe and his firm represented me in the national class action settlement with Taishan Gypsum Co. Ltd. Perhaps it is best described by me as "my Chinese wallboard issue" that I had at my still owned property at the Braemar Creek townhouse complex in Williamsburg, VA. After 10 years, the case was finally resolved and my final settlement check was received in April 2020. Throughout the lengthy process I was kept informed as key steps were taken with a number of responsible parties. The support and communication by Mr Serpe and the paralegal in his office (Tracy Oliver) was outstanding! They were always available and kept me updated in a timely, professional and friendly manner. I am a very satisfied customer and happy to post this recommendation.

Response from owner

Thank you for your kind words! It has been a pleasure working with you over the years. We wish you well!

John McGinn
6 years ago

In 2010, we discovered our home was built with a significant amount of defective Chinese Drywall. To remedy the problem, we had to move out of our home for nearly 8 months to essentially demolish the interior of our house to the studs, then rebuild. Since none of these expenses were covered by our homeowner’s policy, we engaged the law offices of Richard J. Serpe, PC to represent our interests in Virginia law suits and a national class action lawsuit. Given the country of origin of the primary defendant, we never thought we’d ever recover a dime. After nearly 10 years, this complicated case finally reached a successful conclusion. To say we were stunned by the successful outcome of this national class action suit as well as the previous Virginia suits and the fact that we were nearly made whole for our out-of-pocket expenses is an understatement. As this sad case has finally drawn to a close, we cannot thank Mr. Serpe enough for his honesty throughout the entire process, his dogged persistence, determination, attention to detail, professionalism, and the business risks he took over the past decade on behalf of those of us afflicted by this product.

Response from owner

It has been a pleasure working with you over the years Mr. McGinn. Thank you for your kind words!

Wendy Levy
6 years ago

Richard Serpe is and will always be our hero. He fought for us for 11 years as China put up roadblock after roadblock, but he was successful. If you need a lawyer who will not quit, no matter what, Richard is your man. We highly recommend him!

Response from owner

You are very kind. It has been a pleasure working with you all over the years. Take care!

Shayonna Davis1 photo
6 years ago
Response from owner

Thank you Shay!

Stacy Lichtenstein
6 years ago
Response from owner

Thank you Stacy! It was a great pleasure working with you!

OakTree BrannonLocal Guide712 photos
6 years ago

I was bitten by a dog and I don't understand why they couldn't assist me with suing the owner.

Response from owner

I am truly sorry that our firm could not be of assistance to you. Unfortunately, we cannot take on every case we are presented with. It is our policy to make a fair assessment of the facts that we are given. We then determine whether or not we can add value to a potential claim.<br><br>Our decision does not mean that you do not have a claim or that your claim is without merit. Therefore, we suggest you seek other counsel should you decide to proceed with an investigation into your matter.<br><br>Thank you for taking the time to leave us a review and we wish you the best of luck with your efforts.

Felice LeSaneLocal Guide120 photos
6 years ago
Response from owner

Hello Felice, is it possible that you contacted a different law firm? We don't have any record of you contacting us. Will you please call us to discuss this rating? 757-233-0009. My best.

William ButlerLocal Guide74 photos
6 years ago
Kelli Stone
6 years ago

My husband and I worked with Richard for the past year and had a wonderful experience. At our first meeting, he did not push us to sign anything or make us feel pressured to choose him as our lawyer; he actually would not let us sign anything and gave us a copy of the contract to read at home before deciding to work with him. My schedule was very busy and we had to relocate soon after starting the legal process. Richard always worked very hard to schedule appointments and phone calls around my schedule, even though it was my husband's lawsuit. He listened carefully to our concerns and gave us honest legal advice. We never felt that he was leading us towards decisions that were more in his interest than ours. I highly recommend the Law Offices of Richard Serpe!

Contact

Address
580 E Main St #310, Norfolk, VA 23510

Google Profile

Rating
4.7 / 5
Reviews
36
Status
Open
Claimed
Yes
Photos
9

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