Law Offices of Torres & Haroldson

Kent, WA

82
Attorney Index
26 reviews
4.8
Google Rating
26 reviews
Law Offices of Torres & Haroldson

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyEstate planning attorneyFamily law attorney

Review Snapshot

26
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
45%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Maria Montalvo
6 months ago

Honestly, I didn't like their service at all, I don't recommend it. It lasted 3 years because of an accident case and they only spoke to me 3 times. I always had to speak to them; they didn't provide a translator. And for the compensation they gave me, I would have been better off doing it myself; I would have gotten more in less time. Or maybe it's because I don't speak English that this was the result.

Response from owner

Hi Maria,<br><br>We are sorry you feel this way about our service and the outcome you received. There are several reasons why a case may take some time to resolve, including yours. Insurance companies (and eventually courts) require complete records to evaluate a claim, and missing documents can significantly reduce the value of your case or delay payment later. And, due to your complex injuries, if we resolve your case too early, we risk undervaluing it. We needed a complete picture of your injuries, future care needs, and permanent effects to demand full compensation. And, unfortunately, delay is a standard insurance strategy. They know financial pressure increases the chance of a lower settlement, and we don’t want you settling for less than you deserve.<br><br>Ultimately, we were able to obtain the at-fault driver's full policy limits for you. We understand that you were not happy with the portion of compensation paid directly to you. But, you failed to protect yourself by not having any insurance, and (to your chagrin) your medical providers deserved to be paid something for treating your injuries.<br><br>We understand that you believe that you "would have gotten more in less time." The fact that you fail to understand these concepts -- including having your own insurance in place such as PIP/UIM to protect yourself when the other driver has insufficient insurance coverage -- strongly suggests to us that your belief is inaccurate. Opinions . . . well, everyone has one.<br><br>We wish you well.

Mack MuhisinLocal Guide
1 years ago

I really appreciated how easy it was to work with Victor and Angie. They were both so nice and helpful during an incredibly stressful time in my life. They made a really daunting thing so much easier and I would recommend any accident victim reach out to them for help.

Response from owner

Thank you so much for your kind words, Mack. We're delighted to hear that Victor and Angie made the process easier and less stressful for you during such a challenging time. Your recommendation means a lot to us!

alona & andrew thompsonLocal Guide199 photos
1 years ago

What a team! We met Víctor and we both welcomed us kindly, he listened to our story and kindly provided feedback helping us to see our next steps. We will for sure be back when we need legal advice or presentation. Very high quality service!

Response from owner

Alona & Andrew,<br><br>Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We always strive to listen to the message our clients are trying to convey and then recommending potential solutions that fit. We appreciate your confidence in us, and your referrals to family and friends!<br><br>Very truly yours,<br>Victor J Torres

Bree PeirceLocal Guide43 photos
2 years ago

Professional family oriented. Highly recommend

Mike MoreyLocal Guide9 photos
2 years ago

The minute I hired Victor I felt well represented as I went through a terrible road rage incident. Angie was so helpful and supportive which put my mind at rest knowing they would fight for every right I have. No such thing as perfect but this was very close to that. Thanks for all the help these past few years. I will refer anyone that needs council to this company.

Response from owner

Thank you for your kind words, Mike! We're delighted to hear that Victor and Angie made you feel well-represented during such a challenging time. Your recommendation means a lot to us, and we're here to support anyone who needs assistance.

Ron Brundage
3 years ago

I was the passenger in traffic accident and received some long term injuries. After four years I am still experiencing the lasting effects. I was referred to Torres & Haroldson by a friend. They were very up front, honest and generally concerned, not only about my case, but about my well being. It was a long process but they kept me updated as we went along. They were very knowledgeable and thorough and I believe they were able to reach the best possible outcome. They always found time to talk with me and answer any questions I had during the process. I know first hand that not all attorneys give their clients that kind of attention. Thanks to Victor and special thanks to Angie! You both were so wonderful to work with during this stressful event.

Pascual “PublicNotary&Interpreter” Montalvo M.Local Guide301 photos
3 years ago
Melissa HudsonLocal Guide
3 years ago
Susan Audett1 photo
3 years ago

Very knowledgeable and seasonable.

Jami Locke
4 years ago

I called looking for a Social Security Disability lawyer. She said they don't do the disability claims but was very helpful in taking the time to giving me the names of a few lawyers that could help. Loved the customer service!!!!!

Tiffany SAVAGE
4 years ago

The team was amazing handled my case beautifully they put all my stresses and fears at ease in fact they didn't realize it but they actually helped my anxiety go down when they took over my divorce case they gave me the appropriate legal guidance and were with me all the way they were prompt to respond extremely polite I would recommend them to anyone and everyone who needed help in a legal manner

Response from owner

Tiffany,<br><br>Thank you for the kind comments! Legal issues are stressful and it’s our goal to help you get through them. It’s really rewarding to our team to know we reduced your anxiety while getting your case resolved! It was a pleasure to work with you. We'll be here if you ever need us in the future.<br><br>Best,<br>Peter D. Haroldson

Hugh Lobban
4 years ago
Barb Sawyer
4 years ago

Office is very close to where I live, which is great. Very nice people. All my questions were answered, never felt rushed. If you are looking for an attorney, be sure and check out this law office. Highly recommended.

Mindy Gamble
4 years ago

I couldn't be happier with my service from Torres & Haroldson. I worked specifically with Victor and Angie. They made this process very easy on me. They were professional yet I felt like a friend not a client. I would use them again if I needed, but I would also recommend them to anyone I knew in need of an amazing lawyer.

Response from owner

Dear Mindy,<br><br>Thank you for your kind words, and taking the time to share your experience. You were a fantastic client, and we were ecstatic to be able to provide you with that kind of settlement offer without needing to go to trial. Angie and I both enjoyed working with and for you. It really was a pleasure to get to know you personally, and gain a friend in the end. Thanks so much for your confidence in us.<br><br>Very Truly Yours,<br>Victor J. Torres

Emma Heintz
4 years ago
Shelley Seeley
5 years ago

Victor and his staff are a pleasure to work with. He fought for us and we received a fair settlement. We would do business with him again and highly recommend him!

Response from owner

Dear Shelley,<br><br>Thank you so much for your positive feedback, and for taking the time to post this review. Angie and I love advocating for clients like you and, as you can see, we won't stop until a level of fairness is obtained! We hope you think of us again and refer your family and friends for all your legal needs.<br><br>Best wishes,<br>Victor J Torres

Shane Martinez
5 years ago

Peter is a top of the line dude! I had a last minute situation that was very stressful and important for me. And he handled it quickly,professionally and willingly. He was very fair priced,responded almost immediately and was all around a nice genuine person. I would recommend over and over and plan to use him again if court problems come up in the future.

LeAnn homes
5 years ago

First of let me start by saying, I absolutely love Angie!! She was my main contact during the process and she made it way less stressful than I thought it would be. They found the man that hit me in order to serve him out of state and still settled before that court date. I have sent my son there for his lawsuit and would recommend them to anyone and everyone.

Response from owner

LeAnn,<br><br>Thank you for your kind words, especially about Angie. She's one of the best! Angie and I both enjoyed working with and for you. Thanks for your confidence in us, and we are grateful for your trust and trusting us with your family and friends.<br><br>Best wishes,<br>Victor J Torres

Brett MillerLocal Guide7 photos
5 years ago

Peter has been a great help

Scott Burton
5 years ago

It was a pleasure working with Victor Torres. He was professional, transparent and very knowledgeable. I would recommend his services to my closest friends and family.

Response from owner

Dear Scott,<br><br>Thank you for the wonderful review and for taking the time to share your experience with the Law Offices of Torres & Haroldson. Clear communications with our clients is a key focus of our practice, and we are ecstatic that we met that mark! Representing great clients like you makes our job easy. And, we appreciate your trust and referrals to your family and friends.<br><br>Very truly yours,<br>-Victor J Torres

Contact

Address
22520 SE 218th St, Maple Valley, WA 98038

Google Profile

Rating
4.8 / 5
Reviews
26
Status
Close
Claimed
Yes
Photos
9

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