Lawyers Title

Frisco, TX

74
Attorney Index
50 reviews
4.2
Google Rating
54 reviews
Lawyers Title

Practice Areas

Personal Injury

Business Profile

Title companyEscrow serviceReal estate school

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
75%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 86/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication90
Outcome88
Responsiveness89
Empathy91
Expertise86
Fee Transparency79
Trial Experience81
Satisfaction84

Client Reviews

R SLocal Guide
1 years ago
Response from owner

Thank you for the five stars! We appreciate the positive feedback and look forward to working with you again in the future!

James L1 photo
1 years ago

I had a random need to contact Lawyers Title about a years-old property sale they had handled. They were extremely helpful and were able to resolve an error the county had made within a few hours. I really appreciate the service I received!

Response from owner

Thank you for sharing your experience James! We’re glad our team at Lawyers Title could assist promptly and help resolve the issue—your appreciation truly means a lot to us.

Frank Lu3 photos
1 years ago

Kelly Berry is an excellent closer at LT, very friendly and professional.

Response from owner

Thank you Frank! Kelly is thrilled to receive your positive review! We hope to assist you again in the future.

Terri PhillipsLocal Guide
1 years ago

I can ALWAYS count on Lawyer’s Title. From Kelly Berry, to Rachael Shelton (and Tamera Gaede!), they are always efficient, professional and my clients love them also. Wish I could give 10 stars!!

Response from owner

Thank you Terri! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making our clients happy and doing something right! Please let us know if there is anything else you need.

Ram RLocal Guide2 photos
1 years ago

Professional, organized and very prompt in communication. I recommend them.

Response from owner

Thank you for the positive feedback Ram! We loved being of service to you and hope we can assist you again soon.

Frank Taylor
2 years ago

Would not recommend using Lawyers Title. They did not prorate our property taxes correctly and cost over $5,000. Wrote CEO and asked for adjustment. No reply. Frank Taylor

Melissa PopoloLocal Guide
2 years ago

We worked with Ashley Mace and Rachel Shelton. They were both incredible and kept us very informed throughout the process! They went in depth on explaining things and helped coordinate a double closing flawlessly. It was a very smooth process and closing! Thank you both!

Response from owner

Thank you Melissa! We value your feedback and appreciate the great review! If there is anything else we can help you with please reach out.

Keisha York
2 years ago

Rachel Shelton and her whole team at Lawyers are Amazing! They communicate effectively, are on top of the deadlines and bend over backwards to make all parties happy and close On Time! They are quick to respond to any questions I may have and a wealth of knowledge. As a broker I refer them to my agents because I know that their deals will be in good hands.

Response from owner

Thank you Keisha! We greatly appreciate your loyalty to us and thank you for sharing your experience with Rachel and her team! We look forward to working with you and your agents again soon!

Blacita Diaz1 photo
2 years ago

Working with Lawyers Title, particularly with Rachel and George, has been a seamless and rewarding experience. Lawyers Title has consistently demonstrated a high level of professionalism, expertise, and efficiency in handling title transactions. Their dedication to providing exceptional service and their meticulous attention to detail have been invaluable in ensuring successful closings for my clients. I have full confidence in Lawyers Title and highly recommend them.

Response from owner

Thank you for recommending us in your review Blacita! We’re glad Rachel and George make your experience with us a great one and we will be happy to help you again soon.

Bryan GrantLocal Guide40 photos
2 years ago

"Check is in the mail." Lazy and incompetent. Lack of leadership. Zero skills. No fiduciary responsibility or ownership of mistakes by Rachel. I will never work with them again.

Elizabeth Cantu RealtorLocal Guide30 photos
2 years ago

Rachel and her team were absolutely amazing! Every detail was updated at a moments notice. Will definitely work with her again! Trust her with your next deal ♥️

Response from owner

Thank you for letting us and the community know about your fantastic experience with Rachel and her team! We hope to see you again soon.

Yale KimLocal Guide393 photos
2 years ago

We just closed and I want to thank Rachel, Sydney, and the notary. Everyone was efficient and professional. Admittedly, I wasn’t easy to deal with and communicated multiple times (having difficulty with the other party) and Sydney really helped make this a positive experience. This office is very efficient.

Response from owner

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.

Laura Heatherly1 photo
2 years ago

Thank you to Lawyer’s Title in Frisco for taking care of my wonderful clients. Rachel Shelton and team are amazing to work with on closings!!!

Response from owner

Thank you for the positive review Laura! We will share with Rachel and the team. We appreciate your partnership and loyalty.

Summer Dale1 photo
2 years ago

Rachel Shelton and her team are the dream team! Not only are they very knowledgeable in even the most complicated of transactions, but they are also quick to communicate, and show professionalism and excellence in all they do. Rachel and her team work to make the process go smoothly for every buyer and seller, and they keep all parties involved in the transaction so well informed from contract to closing. I will continue to send my business to this office because I trust their work and the value they bring to my clients!

Response from owner

Wow! Thank you so much for the feedback Summer! We appreciate your business and hope to see you again soon!

Alan BillmanLocal Guide123 photos
2 years ago

Having worked with Lawyers Title and their team, I can speak first hand about their great communication, answering difficult questions and closing on time. Their amazing office location in the Star at Frisco is also impressive to me and my homeowners. Having the ability to get quick responses is paramount in our housing market. Their knowledge is first rate, as is their ability to adapt to the changes in our market and industry. Great choice for your title and escrow closings! Appreciate you, Tamera Gaede and Rachel Stuever for always being available to me with answers, as well as content that I can share with my clients and network. #FirstClass

Response from owner

Thank you Alan! Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Cyrus Ansari
2 years ago

I have been involved in many hundreds of real estate closings, but never experienced anywhere near the incompetence that I experienced with Ashley Mace, Rachel Shelton and Brittany Norton (and Amanda Escobar, Senior Claims Counsel with Fidelity National Financial ). My experience was so bad that I filed a complaint with the Texas Department of Insurance and plan to sue Lawyers Title Company for a refund of all fees that I paid to them but that they did not earn.

Ashley CLocal Guide164 photos
2 years ago

I feel for you if you ever have the misfortune of dealing with Ashley Mace or Rachel Shelton. Both are incredibly incompetent and do not care about their customers whatsoever. Together, they might manage to tank a $850,000 home sale. We were given nothing but ineptitude and condescension from them from start to finish. They provided incorrect information after incorrect information, something that we had to correct on our end, and instead of apologizing and diffusing a situation, they doubled down and made the situation 10 times worse. I cannot understand why any realtor would ever choose Lawyer's Title as their title company. They are highly unprofessional and treat you like scum. Out of all of the real estate transactions I've done in the past, I've never not received my funds the same day. Lawyer's Title likes to go against the status quo and make you wonder if you'll ever receive your money. They don't care to ever update you at any point during the process. Their notary singing agents tell you you'll be funded by 4:00 pm the same day, all the while nothing could be further from the truth. They are flippant and could care less about doing a good job. If you call them out on something they said that was incorrect, they'll simply ignore your email. Rachel Shelton actually had the audacity to call my email "abusive." Having a victim mentality when a customer wants to know where their $300,000 is is not a good look for a company. I've never been so infuriated dealing with a company. If you're a realtor, please do not put your buyer or seller through the massive headache of having to deal with this company. The way their agents conduct themselves and the incorrect information they give to customers is unacceptable at best. We will be filing a report against this company on our experience. Oh, and we still have not received any of our funds for the sale of our home. It's maddening knowing such incompetent, rude people are in charge of all your money. For all we know, we'll never get the funds! Update 3/7/24: We thought our nightmare with this incompetent company was finally over, but it certainly is not. Their employees are so inept that they sent our pool payoff loan to our own PO Box! This is now causing a delay to the closing of our next home! This is negligence at its finest. I had to leave work early to rush to the post office in pouring down rain to overnight the check to the correct address at my expense. I reached out to their corporate office about the never ending problems with their incompetent employees but have yet to hear back. I will now be suing them if they do not reimburse me for the overnight shipping charges I incurred and any delay in my next closing caused by this massive blunder. This is truly unbelievable that a company could make this many egregious mistakes, and we absolutely believe this was an intentional act to cause more stress and delays for us.

matt berry1 photo
2 years ago
Garrett Gunderson
2 years ago

I had the pleasure of working with Rachel Shelton and Sydney Sabetpour for a purchase transaction recently. They and their entire team were pleasant to work with and quick to respond. From the mortgage lender point of view as well, they were very easy to get final documents balanced and obtain the necessary information for a loan to close. I'd recommend anyone looking to sell their home or refinance their current mortgage use Rachel and Sydney at Lawyer's Title in Frisco.

Response from owner

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope you choose us again for your next transaction!

Dani DunnLocal Guide3 photos
2 years ago

Rachel Shelton - she's just the best. Rachel is always there every single time I had questions. She was very patient but efficient at the closing table. I send all of my business to Lawyers Title because I like them as a company, but most importantly, because I trust them throughout the transaction.

Response from owner

We greatly appreciate your loyalty to us and thank you for sharing your experience with Rachel! We look forward to working with you again!

Contact

Address
1 Cowboys Way #260, Frisco, TX 75034

Google Profile

Rating
4.2 / 5
Reviews
54
Status
Close
Claimed
Yes
Photos
4

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