Legal Aid Society of Mid-New York

I am a victim of a used car scam, and NYS DMV scam, the Legal Aid Society is not funded in Otsego County, NY, so the one in Binghamton, NY referred me to the Syracuse, NY office. They are friendly, but not very helpful at all. Spent several days waiting to speak to an attorney only to find out they do not handle elder abuse cases with seniors like me being scammed out of a car in a rural area and bothered by predatory banks and lousy DMV, and they do not handle many types of civil cases and do not give referrals. It is like a rigged system where they purposefully do not give legal help and do the scams at the same time. My retirement is being ruined by scams and no legal services. I look forward to moving with my dogs elsewhere. Feel trapped by NYS, feel it is intentional due to my being a mixed race minority, senior, small business owner.

7/18/2024, this place is still worthless. Called again today and guess what? There are NO lawyers who handle my type of case. LOL, yeah, they give aid to themselves and nobody else. I give them a score of ZERO, and if I could I'd give them a negative number. The people who gave them good reviews must work there. JOKE OF A PLACE! Previous: Where are they when people ACTUALLY need them? Pretty worthless. The lawyer I needed was supposedly busy until July, yet the lady on the phone refused to make an appointment for me for July. Guess you get what you pay for (meaning NOTHING.)

Very unprofessional. Communication very very poor. Didn't even call back to tell me if they could or couldn't take my case. They called the day if court asking what I needed help with etc......

They have done any and everything in their power to help me win my Social Security cases!! I feel very blessed to be working with them!

Not helpful at all. Do not return phone calls.

Help

Great place for a Lawyer

Customer service skills could be improved. The way they speak to individuals who call at times is unbelievably rude.

I had called to get help for a civil matter. I got a call from Ester Wagner Who spoke with me. I went into details about the case.she asked me to provide her the documents. I rented a car from binghamton to get her the documents. It was a serious matter and I needed her to help me understand and direct Me. she agreed to help me handle the case We spoke multiple times on the phone..so when I trusted her with my paperwork I thought she would at least call me like she did before..the following week I called to see if she gone trough it. After leaving her a voice message she sent an email saying she needed to read it 2 weeks, she decided to write me an email her question why did you want me to read your document? In owe I thought she may had confused me with someone else...then she wrote..my firm doesn't not handle this type of case. She ask me about the case, for 30minutes we spoke on the phone about the case. She asked me to send it to her. A month has gone by.she still has my documents and according to her. She didn't know what I wanted. A complete waste of my time... does not handle this type. Unbelievable. She was beyond careless. I said if your firm doesn't handle this type why did you ask to have me send the paper work after we spoke 3imes? Why are you still holding on to the documents. you could had the decency to call me...as she knew I was waiting for answers. She is useless. If you don't know what to do about a civil case as a lawyer..hummm..which wasn't the case. She neglected my documents and needed an excuse. She was so negligent...I still don't believe her incompetence. It .

They did provide a service, but they returned my call which to me is very important.

Responded as quickly as they could because of pandemic and alot of calls. Within a week