Level Up Law Firm Business Coaching

The coaching I received is high-value for attorneys looking to grow and strengthen their practices — you can tell the team genuinely wants to help lawyers build systems that work.

I had a great experience with Brooke and with Level Up's course given at Rebecca Kay Sapp Law Firm. I learned a lot and improved in my role as an Intake Specialist

I really enjoyed my coaching session with Brooke at Level Up Law Firm. She was engaging, knowledgeable, and made the process feel comfortable instead of intimidating. She gave thoughtful guidance and practical feedback that I could actually use. Overall, a great experience.

Had fun with the training and coaching, learned new skills, and left feeling much more confident. Thanks Brooke!

I had a great consultation with Brooke. She is relatable and shared a lot of insight into how we can improve our intake process.

Brooke is an outstanding coach who distinguishes herself from the rest with her empathetic, confident, and assertive approach, while building trust and encouraging improvement each day. This was an amazing learning experience for me, and I am glad to have had the opportunity to receive A+ coaching path from her.

Brooke is fantastic. I hired her for training my team and I loved that her values are in line with ours - we are here in service to our clients in crisis. Her approach isn't about sales, its about helping clients get what they need and feeling cared for. If your team needs intake training, look no further than Level Up.

I had the pleasure of working with Brooke over the course of 10 weeks, and I feel so much more confident speaking over the phone. The course really helped me script out what to say and how to say it in the right tone. I’ve even noticed how much smoother my phone conversations with PNCs are now! I’m very happy with their work and highly recommend LevelUp!

I had the pleasure of completing a 10 week intake training course with Brooke Birkey. She is fantastic & the materials she goes over and provides are top notch. I had a great experience over these 10 weeks and will continue to implement the information she taught into my daily work duties!

Brooke has great insights around intake, emotional intelligence and the customer journey.

I’ve known Brooke for several years, and she’s trained several members of my staff over that time. She’s incredibly bright, easy to work with, and always up to date on the latest trends and research in my field, personal injury law. What I appreciate most about her is that she doesn’t just teach theory; she brings real-world insight that actually helps us get better at what we do. Every time she works with our team, we walk away sharper, more efficient, and more confident. If you have a chance to work with her, take it she’s the real deal.

Brooke really knows her stuff when it comes to law firm efficiency. She openly shares her valuable insight too. She has a lot to offer any firm looking for help with from intake to empathy coaching to make sure the clients come first.

I just attended the Automation meets Empathy webinar. It was absolutely valuable. Just hearing from folks who are already in this field and how automation leans more towards aiding with time management, freeing up more time to have more human interaction. It's easy to see where a firm can level up and bring on more clientele without it becoming overwhelming. The automation takes some of the load giving you room for providing even more customized time with your clients. Super efficient

I’m excited to collaborate with Ms. Birkey and her team to fine-tune our process and drive more leads to close. If our initial call is any indication of what’s ahead, we’re on track to exceed our goals and elevate our firm’s success!

Brooke was very responsive, highly organized, easy to talk to and was able to to solve some of our issues quickly and pleasantly. We look forward to working with her in the future.

I had an excellent consultation with Brooke. Several of my colleagues had recommended her, and now I completely understand why. She was thoughtful, engaging, and asked all the right questions to help me get clarity on my goals and next steps. Brooke created a space where I felt heard and supported, and she offered insight that was both strategic and practical. Her style is approachable yet impactful, and I left our conversation feeling motivated and better equipped to move forward in my business. I highly recommend her to anyone looking for a coach or consultant who truly understands how to help you grow from the inside out.

I can't recommend Brooke and Level UP highly enough. Their emotional coaching, intake coaching, and recruiting services are game changers. Brooke is professional, reliable, creative, and genuinely dedicated to our success.