Lexington Law

Birmingham, AL

51
Attorney Index
50 reviews
4.5
Google Rating
225 reviews
Lexington Law

Practice Areas

Personal Injury

Business Profile

Credit counseling serviceLaw firm

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
85%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 44/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication51
Outcome42
Responsiveness42
Empathy47
Expertise41
Fee Transparency40
Trial Experience42
Satisfaction44

Client Reviews

Penny Butler1 photo
7 months ago
Response from owner

We truly appreciate your business and thank you for taking the time to leave such a positive rating about your overall experience with our company. Your feedback means a lot to us, and we are grateful for your trust in Lexington Law!

Seth Ruback
1 years ago

Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice

Response from owner

Thank you for leaving a review. Your feedback is important to us, and we want to address your concerns and understand why our services did not meet your expectations. Please send us a private message so we can discuss the situation you've described in more detail. Thank you!

Nathan Williams
1 years ago

Very hard to work with and god forbid you try and cancel your account. Zero customer service and no phone number

Response from owner

Thank you for reaching out, and we’re sorry to hear about your frustration. Our billing process is to charge for services rendered up to the cancellation date. We understand that billing can be a sensitive and stressful topic. We are able to cancel the case once you have communicated this desire. We are not able to offer inbound phone support to anyone who is not a current client. However, we are happy to assist you through one of our live agents over chat at our website: https://www.lexingtonlaw.com/about-lexington-law/contact-us

Kelly Adams
1 years ago

I wouldn't send my dead dog to them. They are ridiculous and a joke.

Response from owner

Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. If you would like to discuss your account further, please reach out. Otherwise, we wish you the best in your endeavor.

Linda Farrar1 photo
2 years ago

My experience has been great. I had to learn to be patience and let them do their work. The outcome has been phenomenon. Lexington Law is very detailed. Thank you so much for working for me, and working with me. I am not where I want to be but I am NOT where I use to be. Thanks to Lexington Law. God bless. 🙌

Response from owner

We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.

Kewana White
2 years ago

Company is a pure scam. After I canceled, my account is still being charged and I can’t get in contact with customer service because if you cancel you can no longer get in contact with anyone especially in a timely manner, they make it impossible to contact anyone especially when you cancel. Robbery is what this company represents at the end of the day and hardly get anything removed or resolved.

Response from owner

Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns.

My NameLocal Guide10 photos
2 years ago

They went bankrupt. Their parent company, credit dot com, violated labor laws and was charging illegal fees to consumers

Response from owner

For any other questions about our services, you can speak with one of our agent representatives through the chat feature accessible anywhere on our website. For any other inquiries, please visit https://www.lexingtonlaw.com/faq?tid=31373

Shelia Wiggins
2 years ago

Do not waste your time...ive used them back in 2018 when i didnt know very much about credit so i thought they did a fantastic job. But this go round was a waste you probably have better luck doing your credit repairs yourself. Waste of money.

Response from owner

Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have.

Janice PeoplesLocal Guide
2 years ago
Response from owner

Thanks so much for your recommendation. Feel free to reach out to us if you need additional assistance.

Heard Tyrone
2 years ago

Stop taking payments forward my accounts or credit cards. I am No longer a client of this organization!!

Response from owner

Let us look in to your account so we can address any billing concerns you have. Please contact us by visiting our website and select our live chat feature at https://clients.lexingtonlaw.com and one of our credit advisors can assist you.

Tricia Brewer
2 years ago

I think we can all accept that big credit companies are a scam to say the least. I was introduced to Lexington Law by a colleague who was optimistic. Both of us didn't see desired progress. Infact, mine dropped which almost led to a beef between us. If not for the amazing guy we eventually hired who sincerely got the job done as promised within speculated time. Big thanks to the master of credit repair R O Y A L B L A D E W O R K S on IG and TG. Amazing results ! Credit score rose 136 points in a month. I totally recommend. Dr. Tracia Brewer

Response from owner

We apologize for any inconvenience and thank you for the feedback provided. Please contact us by visiting our website and select our live chat feature at https://clients.lexingtonlaw.com and one of our credit advisors can assist you. Thank you.

Penny
2 years ago
Response from owner

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

Jason Williams
3 years ago
willie jackson
3 years ago

Have been using Lexington law firm to clear up a small issue with credit two minor credit cards less than five hundred dallors in credit a long story short three yrs later no fix no consultation no emails no phone calls but they did take payments for a service that they didn’t provide for three yrs over 3,000 dallors for the last three yrs for no fix or service to credit and poor non response to clients to whom are paying them to do a payed service garbage and a rip off don’t give them your money to do anything they don’t stand behind services and will not refund your hard earned money when you request it back for none service …. Prepare to file litigation in courts on them for fraud !!!! The one star is only there for a buyer’s beware !!!!

Response from owner

We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please fill out the form below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.

Terry NortonLocal Guide5 photos
3 years ago
Rhonda Smelley
3 years ago
Sonja Hamilton
3 years ago

Very professional and helpful. I will definitely be recommending your services.

Response from owner

Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

O. Gibson3 photos
3 years ago

They were awesome when I had the service but as soon as I no longer needed the service and cancelled my membership most of the negative items reappeared on my credit report two of which I was even sued for. They are great for a temporary fix but not so great for a true long term solution. You'd be better off contacting your debtors and making settlements or payment arrangements if you can. When you use this service you end up paying twice; you pay Lexington to for a short term solution then you still have to deal with the creditors after the negative items reappear on your credit report.

Response from owner

We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please fill out the link below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.

Daniel Richards
3 years ago

Using Lexington Law will cost you money but no result. A fast and efficient solution was from a credit hacker. His name is Blitz, I reached out to him on IG: @ 1andonlyblitz ..He did what this credit repair companies cannot do, he removed all the negatives in only weeks. Try him out.

Response from owner

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please fill out the form below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.

Maxxamillion Mathenay
3 years ago

My representative Lisa is great,she is knowledgeable in my case, she is one of the greatest people to work on my credit,I have a few things more to do before I can own my home. Thanks Lisa for all you do

Response from owner

We appreciate you sharing your experience so far. If there’s anything else we can do to help, please let us know.

Contact

Address
2100 Southbridge Pkwy #650, Birmingham, AL 35209

Google Profile

Rating
4.5 / 5
Reviews
225
Status
Close
Claimed
Yes
Photos
8

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