Lighthouse Legal Services, PLLC

Temple, TX

82
Attorney Index
21 reviews
4.8
Google Rating
21 reviews
Lighthouse Legal Services, PLLC

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyCriminal justice attorneyEstate planning attorneyImmigration attorneyFamily law attorneyTrial attorney

Review Snapshot

21
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Jennifer Uribe
7 months ago

I felt heard, seen, and understood. Their legal team put my needs first in the court room.

yanira vazquezLocal Guide11 photos
1 years ago

I used this service for my daughter. We were treated with kindness that I never expected from a legal office. My daughter made a mistake and this office understood that and supported her on this challenging journey. She was not judged or belittled. She was guided with advice and counsel and came out the better for it. Thank you Lighthouse.

Response from owner

You are so kind. We will let your lead team know.

Brittany Coker
1 years ago

The attorney and staff were so easy to work with and did a phenomenal job all around.

Response from owner

Thank you, Brittany.

andre davenport
1 years ago
Response from owner

Greatly appreciated.

unknown
2 years ago

I was so greatful to finally get an attorney that was willing to help fight for me and not just roll over and give my ex what she wanted to make the case go away. Ms.Kaye was absolutely amazing at what she does and stood her ground when it was need and flat called the other parties out when not doing what they were supposed to. If you need an amazing attorney and staff, Lighthouse is worth every bit of the cost and it does not matter if male or female they fight for your rights and truly what is best for the child and your interest. Ms. Kaye was more then willing on numerous occasions to go above and beyond I am sure the normal everyday attorney client standards to get things done and keep me updated. THANK YOU Ms. KAYE you were amazing.

Response from owner

This means more than you know. Thank you.

Scourge McGaugh
2 years ago

I had to file for joint custody and decided to go with Blanchard & Thomas. I must say that both Summer and Mr. Shaw were professional, curtious and extremely helpful. They were able to help me get my case done quickly and efficiently if I have any problems in the future regarding custody or anything else I'm going to come back here and ask for them to represent me again. 10/10

Response from owner

You can't imagine how much this means to us. Thank you.

Maddy Rowley
3 years ago

I had a very complicated case and the entire team was great in taking care of me. Mr. Morkovsky and his assistant Summer were always there when I had questions and they got me everything I asked for in my case. Highly recommended for divorce attorneys.

Response from owner

Thank you so much. We will make sure they know of your kind words. It was our pleasure.

Kristina SmileyLocal Guide19 photos
3 years ago

The best experience I've ever had with a law firm. Very compassionate, the communication was far better then I have ever received. The circumstances for my divorce is a nightmare I never want anyone to go through. My lawyer handled me with such care, and added things into my divorce that I didn't know were legally possible. If I ever need a lawyer again, I will be going back.

Response from owner

Thank you so so much for your kind review.

Angel Constable ServicesLocal Guide5 photos
3 years ago

It was GREAT doing business with you! Extremely honest and professional...kind of hard to find these days.

Response from owner

Thank you so much. That means a lot coming from you.

Joker The joke should end
3 years ago

Overall a terrible experience. I was charged multiple times for the same thing, mislead about the time frame of my case, and the costs. At the start of my case I signed up for my services, and was told my retainer should cover everything, and we would be done in 6 to 8 months. During the middle of my case things changed, and I required less services, however the cost exceeded even the 1st estimate that included more work. My case would be put off for months, the turnover in the office was disturbing. I had several people toss my case around to each other. And when it came time to wrap up my case, I was treated disrespectfully because I had several questions. It got to the point where I wanted to just leave and no longer have them represent me. I had to actually speak to the main lawyer to resolve and move forward. But not only did Thomas lie to me about the status of my attorney, telling me she was just a billing employee... Only to have her show up and represent me in court. I was mislead. Ending my services was one of the best things I could have done for my stress, and I regret not following my instincts. We paid our final bill, and expected to hear nothing else. I just received another bill with no follow up. Communication isn't this company's strong suit. I would not recommend.

Response from owner

I am disappointed to read this comment. We strive very hard to make every client happy, but given the sheer numbers of clients we represent, we occasionally fall short of that goal. We believe your intentional omission of your name is telling, but since we have very few unhappy clients we can guess who you are anyway. The inaccuracies of your statement continue from there, so we will address a few of them.<br>We do not offer flat fees. Therefore every client is told verbally and in writing that we cannot estimate total fees. You were told the same, and we have copied the following from your initial email. <br>“We will accept a $xxx advance in the hope this case doesn't require protracted litigation. Please keep in mind the total cost could, and likely will, easily exceed the initial retainer if you have multiple hearings, depositions, discovery, temporary order hearings, appointments, revisions, etc. That amount is simply an advance payment to allow us to begin working the case. We can never anticipate a "total" cost because it is dependent on so many factors - the primary one being how the opposing party ultimately litigates the case. You could get money back or you could pay more. It is completely dependent on the time expended on your case.”<br>Second, your case was not delayed due to apathy. We have all had to bear the burden of a national pandemic. The Courts are very backed up and will be for some time. Settings are hard to get, and when litigants fail to reach any amicable agreements, then they must wait for the Court’s availability to make a rulings on each disputed issue. That increases both legal costs and the time it takes to conclude a case. Further, the billing related to multiple hearings may appear to some to be the same thing billed twice, but in actuality the same tasks are having to be done more than once. For example, each hearing requires pleadings, subpoenas, preparation time, and notices of the hearing. It is not the same work, but rather similar work for additional steps.<br>The assertion that someone lied to you about being a lawyer is as ridiculous as it is ignorant. You should probably consider the fact that in a Firm with six offices and dozens of employees, some employees may have the same name. <br>Finally, when someone abuses our staff, staff are given the option to respectfully defend themselves. No employee here is required to listen to degrading personal comments simply because they are employed here. <br>We are thankful for the hundreds of people we have represented who have been happy with our services. We are thankful for the few people who have been patient when we have made a mistake or error and let us fix it to ensure they were happy in the end. We have learned greatly from them. Then, there are a minor few that we are glad for our own stress level that they have moved on. As mentioned, “it was the best thing that could have happened” for us. For what it is worth, we want all clients to be happy, so we are disappointed that you were not. We will try to learn from your experience to be better for the next client.<br>

Little Bit Of Everything10 photos
3 years ago

They were absolutely phenomenal, my go-to guy was Mr.John Shaw; when I couldn't get a hold of him, Miss Kelsi would always be more than willing to help. My divorce case was extremely complicated, however in my initial interview with Mr. Shaw I explained the situation and he assured me that he had it covered. I briefed him on what I would like done with the case before he came on board, and when he took the case he did not waste any time. He got everything handled that I wanted handled in not only a timely fashion, but he went above and beyond to accomplish exactly what I asked for. He made it happen, even though it was a complicated case. I am an out of stater, so everything was dealt with over the phone. It was very important that there was a good line of communication, and I am not disappointed. Him and his team took very good care of me, if I am ever in Temple Texas I will definitely drop by just so I can meet these phenomenal people. You will not be disappointed if you bring them on your team for legal matters. Thank you for everything, and I wish you guys success in all you do.

Response from owner

Thank you so so much. We will let them know of your kind words. We love them too. We would be happy to help you again if you ever need us. We always apply a 10% discount in attorney's fees for repeat clients and anyone they send us.

Christina Steffani2 photos
4 years ago

Truly appreciate the care and time spent on my divorce with Kristin and Melinda. The entire team at B&T had my back and made me feel supported through the hardest time of my life. Wouldn’t go to any other team for legal help!

Response from owner

Our pleasure. Thanks for your business and kind words.

Effy Stonem
4 years ago

Going through a divorce and custody was not fun, but Blanchard & Thomas got me through it. The whole team was responsive and knowledgeable about how the custody process worked and what I needed to do to get custody of my children. My first attorney (different law firm) charged a low retainer, so I thought I was getting a deal, but he quit on me when a bigger ($$$) case came along! Blanchard & Thomas was experienced and they were up front with me about costs and what I should expect from them. For the experience they gave and how responsive they were, they were worth every penny. 10/10

Response from owner

Wow! Effy, thank you! It was out pleasure.

Angel SantiagoLocal Guide1 photo
5 years ago
Response from owner

Thank you so much!

Carie Blanek
5 years ago

Barrett Thomas and his staff are supurb!! I appreciated the honesty and compassion they showed! Wonderful team to work with, and even though I'm hoping to not need his services again 😊 I would recommend over and over again!! Thank you Barrett and team!! Yall ROCK!!

Response from owner

Thank you, Carie. That means a lot.

Nathan Spires
5 years ago

First i’d like to say the B&T is the best law firm! When i first talked with Mr. Thomas and explained what i was needing, and his response was no worries i can help you! Mr. Thomas and Christina were always very attentive and answered all my questions. Christina is very respectful and communication skills are 100% professional! I will ALWAYS recommend the B&T team any day of the week! If you need a law firm that honest and attentive and treat you with the upmost respect then please don’t hesitate and give them a call you won’t regret calling them i promise.

Response from owner

Wow! Nathan, it was certainly our pleasure to work for you.

Reginald Price
5 years ago

Great people and service. Would recommend them to everyone

Response from owner

Wow! Thank you, friend. It was truly our pleasure.

Marvin williamsLocal Guide65 photos
6 years ago

All the staff responds very expeditiously to your request and email, That is very vital in legal issues. Blanchard anf Thomas actually listen to you as person and what you are going through. I Truly like the entire staff from the paralegals to lUlu to the attorneys, Especially, Mr. thomas And Mr. Coats. Very smart, intelligent & knowledgable. I made the right move!

Response from owner

Thank you so much for your review. We strive for perfection though! I am sorry if we didn't reach that goal in your case. Please contact us so we can make it right.

Adam DemirsLocal Guide3 photos
6 years ago

He worked harder for me during a sentencing hearing than my other lawyer did during the entire trial. I appreciate his thoroughness and the fact he actually did his best for me, which is more than I can say about my previous lawyer. I definitely paid for the services but he got things into evidence that should help an appeal. Most of all my local crooked DA didn't get his way with me.

Response from owner

Thank you very much, Mr. Demirs. It was out pleasure working for you.

Jennifer BradfordLocal Guide150 photos
7 years ago
Response from owner

Thank you, Jennifer. We loved serving you. Here for you if you need us.

Contact

Address
3500 SW H K Dodgen Loop #202, Temple, TX 76504

Google Profile

Rating
4.8 / 5
Reviews
21
Status
Close
Claimed
Yes
Photos
3

Add this badge to your website

Get embed code