Lorenz & Lorenz

Austin, TX

66
Attorney Index
50 reviews
4.6
Google Rating
1,341 reviews
Lorenz & Lorenz

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyInsurance attorneyLaw firmAttorneyLegal servicesTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
80%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 61/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication77
Outcome52
Responsiveness70
Empathy74
Expertise51
Fee Transparency50
Trial Experience52
Satisfaction62

Client Reviews

Cathryn
5 months ago

Lack of concern and very disappointing; wish I had chosen a different firm.

Gerald MorrisonLocal Guide30 photos
5 months ago

I was in an accident where person ran into me. I did t know what to do, filled out a request to speak to someone with Ted since he said he’s on top of it. Couple minutes later young man called and was cool and respectful so I talked to him. He then connected me with Ms. Nina and she took over telling me what the next steps were and following up with me weekly with any updates or just to call and check in. It made me feel like I mattered to her knowing she has tons of other clients but when we spoke I was the only one that mattered, Preciate her. I haven’t closed out my claim yet however I wanted to make sure she got recognized as amazing team member and I look forward to the end…., being in an accident sucks

Response from owner

Hi, Gerald. We appreciate the kind words and are glad we could provide you with a positive experience!

Maliyah Johns
5 months ago

Great at what they do.Took a bit of time but well worth it, thanks to Roxanne And Mason thank you guys so much for everything

Unknown O1 photo
6 months ago

My team, Case Manager:Gabriel Vallejo, Attorney: Nausha Naik, and Settlement Team: Lissett Buitrago, DevinGay, really assured I was taken care of and represented me very well. I would 10/10 recommend

Response from owner

Hi, Unknown. Thank you so much for leaving us a stellar review!

Carolynn Stone
6 months ago

It's been over a year since my accident. And I appreciate every moment Lotenz and Lorenz has done to help me thru this most difficult time in my life.Starting out with Caroline A., all the way to Lissett B. who was finally able to give me the good news that everything was settled. And to each person who worked on mycaseThank you!

Response from owner

Hi, Carolynn. We are thrilled to learn that you had a positive experience with us!

Richard Best2 photos
6 months ago

I had a case that was absolutely 100% Somebody else’s fault and they lost a case. All they are is a glorified ambulance. Chaser wouldn’t trust him with anything. Don’t take the chance.

Norman RLocal Guide111 photos
6 months ago
Response from owner

We appreciate your feedback, Norman. If you would like to discuss your experience further, don't hesitate to reach out to us at (512) 477-7333 or info@lorenzandlorenz.com. We would love the opportunity to resolve any issues.

BART JULIAN
6 months ago

They care about there clients.

Response from owner

Thank you so much for your kind words, Bart. We really appreciate you taking the time out to share your experience with us.<br><br>Cheers,<br><br>Lorenz & Lorenz

Chantalle Antypas
6 months ago

Do not use this law office. They were horrible. I was tossed around between multiple attorneys. My case was reassigned from my first assigned attorney to another attorney, who left the company, then I was passed on to another attorney who was actually competent, but wasn't assigned to manage settlements, then a final attorney who did not read any of the medical documents I had authorized access to for review to utilize in advocating for me, my injury, and the impact of the car accident on my life. During one of our meetings with a settlement moderator he was reading the evidence of injury for the first time, what my job as an occupational therapist entailed (lifting people, etc), and didn't think twice about showing me how unprepared he was. He was more focused on the cheeseburger he was planning to order for lunch after the meeting, and telling me about his most recent tropical SCUBA diving trip. I was urging him to prepare, came ready with all documentation needed and he still didn't prep anything. I attempted to advocate for myself as he was quiet and the mediator was quite aggressive with me, and of course was unsuccessful because I am a healthcare professional and not a lawyer. This company and attorneys were completely unprepared, and did not advocate for me. They wanted the base settlement from the insurance company, so they wouldn't need to put any work in other than requesting documents from my healthcare providers that weren't even reviewed by my lawyer. Exceptionally disappointing. Please trust me and do not work with this company. Don't let them take advantage of your already stressful situation.

Ciara Crenshaw
6 months ago

If I could rate more then 5 stars I would she deserve 10 stars that case manger did a phenomenal job My friend had Klarissa as a case Manager and said she did amazing job explaining the whole process. I know who to call if I ever get injured in a car accident. 😊

Response from owner

Hi, Ciara. Thank you so much for leaving us a stellar review!

Mariana Estrada
6 months ago

My friend had Klarissa as a case Manager and said she did amazing job explaining the whole process and was really helpful. I know I will call Lorenz and Lorenz if I ever get injured in a car accident!

Response from owner

Hi, Mariana. We are thrilled to learn that you had a positive experience with us!

Matthew Moreno
7 months ago

Mr. Rodolfo Romero really came through for me after I got rear‑ended. He handled everything, kept me in the loop, and made sure my car got fixed and that I walked away with a solid settlement. Super easy to work with and genuinely had my back the whole time. I’d recommend Mr. Romero and Lorenz & Lorenz to anyone who needs a lawyer they can trust.

Response from owner

Thank you so much for your kind words, Matthew. We really appreciate you taking the time out to share your experience with us.<br><br>Cheers,<br><br>Lorenz & Lorenz

Genaro Legarreta
7 months ago

Rudy Romero is a highly skilled and dependable legal professional. He approaches his work with integrity, attention to detail, and a strong commitment to his clients. Clear, professional, and reliable—he’s a real asset to any firm.

Response from owner

Hi, Genaro. Thanks for taking the time to share your positive experience. We truly appreciate it!

Vivian A
7 months ago

I had such a great experience with this law firm. Specifically with my lawyer Rudy Romero. Throughout this process he communicated clearly and was very responsive to any questions I had. He definitely made a stressful situation much easier to handle. I highly recommend this firm & anyone needing a personal injury attorney.

Response from owner

Hi, Vivian. Your feedback is highly appreciated. Thank you for the review!

Angela Lopez
7 months ago

I am very satisfied with the legal assistance I received from Lorenz & Lorenz. They were professional, responsive, and helped me navigate my case with ease. I highly recommend their services to anyone in need of a reliable attorney.

Response from owner

Hi, Angela. Thank you so much for leaving us a stellar review!

Adrian Nairda1 photo
7 months ago

Five stars for Rudy Romero and the team at Lorenz & Lorenz. From the first meeting, it was clear that Rudy knows exactly what he’s doing. He’s professional, highly responsive, and doesn't sugarcoat the process, which I really appreciated. The firm is organized and efficient, but it’s Rudy’s dedication that really stands out. I felt completely confident with him in my corner.

Response from owner

Hi, Adrian. We are thrilled to learn that you had a positive experience with us!

RickyTheRunner
7 months ago

Rodolfo Romero was great! He helped me by making me feel important and well taken care of. If I ever need any legal help I will definitely come back to Lorenz and Lorenz.

Response from owner

Hi, Rickytherunner. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rogelio Rodríguez
7 months ago
Response from owner

Hi, Rogelio. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Natalie Ariel
7 months ago

The case manager Klarissa was super helpful and made my experience with the firm such a delight. She was able to explain to me the work Lorenz and Lorenz does. I know who to call for sure if I ever get injured in an accident.

Response from owner

Hi, Natalie. We appreciate the kind words and are glad we could provide you with a positive experience!

Apollo BernyLocal Guide12 photos
7 months ago

Great service! Spoke with a lot of helpful reps especially Jared! He was amazing, highly recommended.

Response from owner

Hi, Apollo. Your feedback is highly appreciated. Thank you for the review!

Contact

Address
1515 S Capital of Texas Hwy #500, Austin, TX 78746

Google Profile

Rating
4.6 / 5
Reviews
1,341
Status
Open
Claimed
Yes
Photos
53

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