Mack Law Offices

region, PA

43
Attorney Index
20 reviews
4.1
Google Rating
326 reviews
Mack Law Offices

Practice Areas

Personal Injury

Business Profile

Criminal justice attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 41/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication43
Outcome41
Responsiveness42
Empathy43
Expertise39
Fee Transparency37
Trial Experience41
Satisfaction41

Client Reviews

thomas foster
6 months ago

THIEVES !!! I can't believe you're actually going to keep my ( $2,500) After doing nothing! And being told by attorney Stephens that he would instruct your office to reimburse me. Buyer beware. ! Be professional and follow up as you stated you would do. Weeks later... I will be following up!!!

Tricia GregoLocal Guide99 photos
8 months ago
Response from owner

Thank you so much, Tricia, for taking the time to share your experience and for your kind words during our meeting. We truly appreciate your trust in Mack Law Offices and look forward to our next meeting.

Tom Rudell
9 months ago

Not sure how they do in court because when I called the most disrespectful lady ever answered the phone I told her I have the money which is 500$ up front and she insisted that I did not and would not give me her name then hung up in my face I've tried to call back and she declined my call twice this is not a "bogus" review I called sunday November 30th 2025 Edit: like I was told from everyone I asked about this law firm he reported my review, it does not go against Google policy since I did call them it was not the incorrect number he's trying to make his company seem better then it is I have the phone records and will now be reporting him to Google for false reports of his company

Response from owner

Thank you for your feedback. However, after carefully reviewing our records, we are unable to find your interaction, service request, or client history under your name. We take the integrity of our reviews seriously, and this feedback does not appear to be from an actual client of Mack Law Office.<br><br>If you believe this is in error, please contact us directly at: 570-472-1110.<br>We have reported this review to google as it violates Google's policy regarding content from non-customer's.

Maria Werner
11 months ago

If they could get 0 stars it would be

Response from owner

Thank you for your feedback. We have reviewed our files and do not find any record of you as a client or any interaction with our firm. Because this comment does not describe an actual experience with our office, we have reported it to Google for review under their non-client and irrelivant content policies.Our team remains committed to providing professional, ethical, and attentive service to all clients we represent.

Jeanne ColeLocal Guide
1 years ago
Response from owner

Thank you Jeanne for your five star review. We are here when you need us!

Brianna Spielmann
1 years ago

Never return any calls been calling for months. Communication is horrible

Response from owner

Bogus review, and Not a Client

Julie Hill27
1 years ago

Thank you to Attorney Mack and Administrating Staff, Laura , Lorie, and Erica who have been extremely helpful during this trying time! All of the staff have been polite and considerate while working with me as a client. Mack Law Office's are very flexible with payment plans, and are straightforward and guiding while explaining the process. They are professional and easy to get in contact with. Although I had contacted on short notice The Mack Law Office's still took the case and is continuing to work with me. I am extremely satisficed and grateful for the work done at Mack Law Office's. I would highly recommend Mack Law Office's to others. Sincerely, Jennifer Bilski

Response from owner

Thank you Ms. Bilski for noticing our experienced dedicated staff.

Lyah Solano
1 years ago

Many thanks to my attorneys, Stephen and Joan. Without a doubt, the best representation and service. I have complete confidence in you, and your work resolved my case in no time.

Response from owner

Thanks Lyah!

Jacob Mack4 photos
1 years ago

I will be filling a legal malpractice lawsuit because of the lack of representation and no contact leading to warrants for my arrest and New charges. Will take this down if anything changes and charges against me are dropped.

Response from owner

Thank you for your comment. We have reviewed our records and are unable to verify that the statements made in your review reflect an accurate account of your matter or our representation. Due to the serious nature of the allegations and the lack of supporting details, we have reported this review to Google for violating policies regarding unverified claims and misleading content. Mack Law Offices remains committed to providing professional and attentive legal representation to all clients. If you believe there is an issue with your case, we encourage you to contact our office directly so that we may address it appropriately.

Alice SotoLocal Guide
1 years ago

Money they ask you for upfront is wasted; they don't do their job, they deceive you with a lot of legal jargon, that's all. I went to request legal services for my husband. During the orientation, the first thing they asked for was money upfront for his case, even though he hadn't filed anything with the officer yet because he wanted to speak with them first. They told me not to, which I did, but it cost me the case file. They, as a law firm, didn't give me any answers about the case because I didn't have one until I received the court letter. They didn't even know that. I never spoke to the lawyer again, who was Mack's partner. On the day of the court hearing, he hadn't even reviewed the case. To my surprise, it was Mack who attended to represent me. He knew the people who filed the case and was offering me what they wanted. At no point did he defend me as the lawyer I paid him for. He didn't do his job, like staying informed about the information I had offered him. In short, it was money wasted, money they made sure they had in their favor. The service was terrible in every way. I don't recommend them. The money they ask for in advance is lost; they don't do their job; they deceive you with many words. of laws, that's all. He went to request services for my husband at the orientation the first thing they asked me was money in advance for his case which I still had nothing filed by the officer because he wanted to speak first and they told me no which I did but that cost me to be filed and they as a law firm did not give me any response to the case because I did not have any until I received the court letter they did not even know that and I did not speak again with the lawyer who was Mack's partner and on the day of the court he had not even reviewed the case to my surprise it was Mack who represented me and he knew the people who filed me and he was offering me what they wanted at no time did he defend me as a lawyer who was paid he did not do his job as being aware of the information that had been offered to him in total it was a waste of money that they make sure to have in their favor but the service was terrible in every sense I do not recommend them

Response from owner

Thank you for your comment. After reviewing our records, we found no evidence that you have had any interaction with our office. We remain committed to providing professional, ethical, and transparent representation to all our clients.

Miguel Nieto
1 years ago

Very good lawyers. They work as a team and deliver results!

Response from owner

Thank you, Miguel. Yes, at Mack Law Offices we work as a team. We deliver the best possible results for our clients.

Katie Fox
1 years ago

I hired the Mack Law offices to handle my criminal case, took it to trial & we won! Attorney Stephen's was confident the whole time & he did a fantastic job defending me & proving my innocence. I highly recommend him if you are looking for criminal defense help. 😊

Response from owner

Thank you Ms. Fox. Attorney Stephens criminal & DUI EXPERIENCE speaks for itself. Mack Law Offices 40 plus years winning results is bare none. Who you hire matters. Thank you for sharing your results.

Ashley Grant
1 years ago

I had a terrible experience with this law firm. Initially, Mack and his wife seemed polite, courteous, and confident that they could get the case dismissed. We trusted them and paid $1,250 upfront, but unfortunately, they did absolutely NOTHING. After the initial visit to the precinct (which we later learned from another attorney we shouldn't have done in the first place), they became nearly impossible to contact. When we finally managed to reach them, they started asking for more money without showing any progress or results. To make matters worse, when we asked clarifying questions, Mack became visibly agitated and defensive. He even mentioned that he was traveling when I called, as if that excused the lack of communication and follow-through. Save yourself the time, energy, and frustration. Find a lawyer who is committed to doing what’s right and genuinely cares about your case. This was a disappointing and costly lesson. Avoid this firm.

Response from owner

NOT A CLIENT = BOGUS REVIEW = REPORTED TO GOOGLE

Marsha with the CBD teaLocal Guide98 photos
1 years ago

We paid $8000 for representation and nothing happened. When the money 💰 was owed they called everyday. There has been no communication between the attorney and the client since the money was paid. When we called about it, the paralegal lady was extremely rude and disrespectful and went ahead and hung up yhe phone on me. I'm not sure what is up with the so called service that's being offered 🤔. But their actions are extremely questionable

Response from owner

Thank you for your comment. After reviewing our records, we are unable to locate any client or case that corresponds to the details described in your review. because this review does not reflect an actual interaction with our office and contains statements that are inconsistent with our case files and procedures, we have reported it to Google for further invesigation under their polices regarding inaccurate and non-client content. Mack Law Offices is committed to providing professional and respectful service to every client. If you believe there has been error, you are welcome to contact our office directly so we cna verify your information.

Yohangelee KenyonLocal Guide4 photos
1 years ago

They won’t represent me unless I pay $250, that sounds like a scam to me.

Response from owner

Thank you for your comment. Our records do not show that you were a client of our office or that any legal services were provided to you. Like many law firms, we offer paid consultations for individuals seeking legal guideance: this fee is not a retainer, and no representation occurs unless both parties enter into a formal agreement. Because your review does not reflect an actual legal service or interation with our firm, we have reported it to Google for review undre their polices regarding non-client and off-topic content.

JennLocal Guide116 photos
1 years ago

Worst group of lawyers Pennsylvania has to offer. Uneducated, unprofessional and unable to properly represent their clients. Bottom of the barrel staff. Complete side show act with no real intention on helping their clients. Do not waste your money on them unless you are prepared to lose your case.

Response from owner

Thank you for your comment. After thoroughly reviewing our records, we are unable to locate any client or case that corresponds that matches the statements made in this review. The allegations presented do not reflect any documented interaction with our case files and procedures, we have reported it to Google for further investigation under their polices regarding inaccurate and non-client content. Mack Law Offices remains committed to providing professional ethical, attentive, and respectful service to every client we serve.

Shayla Snyder1 photo
1 years ago

Mack Law Offices is hands down all about their clients. I got a felony retail theft and hired them immediately. I was so nervous and worried due to my criminal record. I was represented by Attorney Marsilio after speaking to Mr. Mack himself who assured me I was in the best of hands. And then after seeing Attorney Stephens, who helped me remain positive. Attorney Marsilio got the job done. I walked out of that courtroom with a summary offense. From a felony to a summary, these guys can really work their magic. I was SHOCKED and IMPRESSED. I could not believe it. It still does not feel real. That made my whole year, honestly. I am so grateful to all of you and so blessed that I had the means to hire you guys. Attorney Marsilio made me feel so comfortable and calm. He literally put a smile on my face the first 2 minutes of meeting him. Thank you all so much. You will never know how much this truly means to me. #MackLawROCKS

Response from owner

Thank you Ms. Snyder for writing a detailed review on our experienced defense attorneys. Who you hire truly matters. After 40+ Years we are Trusted. Results Matter!

Tom PLocal Guide
1 years ago

Took the money and failed the my case

Response from owner

NOT A CLIENT. BS REVIEW-

Brandi Deppner
1 years ago

Best criminal lawyer if u need a criminallawyer who can really make your life easier and a straight shooter Mack is your guy

Response from owner

Thank you Ms. Deppner. Attorney Mack's experience and winning trial record is bar none. We are glad that you are very pleased with our services.

Marie GomezLocal Guide4 photos
1 years ago

We live in Florida and had to hire Mack Law Offices to work my sons case. Multiple felonies, and misdemeanors, attorney William Stephens did his thing and my son and I are super happy with the outcome. Attorney Stephens was very involved and attentive. There were some glitches involved, none of which were the fault of Mack offices. They took care of the issue as fast as possible. I highly recommend and trust Mack Law Offices, you will not be disappointed. Thank you again attorney Stephens.

Response from owner

Thank you Ms. Gomez for your sincere review. Attorney Stephens experience, focus and calm demeanor delivers outstanding results as you and your son witnessed. Who you hire truly matters...

Contact

Address
281 Pierce St, Kingston, PA 18704

Google Profile

Rating
4.1 / 5
Reviews
326
Status
Open
Claimed
Yes
Photos
21

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