Madsen Law Office

Austin, TX

82
Attorney Index
50 reviews
4.8
Google Rating
69 reviews
Madsen Law Office

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyAttorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
95%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Jmc Peaple2 photos
5 months ago

Really fast and really nice peaple kept in contact and was a very nice experience

Response from owner

I am so glad we were able to get you the help that you deserved!

David Campos
5 months ago

They're were great. My m9m had an accident and they helped her thru the process with everything. They made everything easy as can be and explained things to me and mom perfectly. I reccomend them for anything just call and ask for Jenn and she will help you the best way possible

Response from owner

Thank you so much for your kind words. We are grateful for your trust in helping your mom.

lillianna bosarge
5 months ago

I would 100% recommend Madsen Law Office. They helped me so much after a really bad accident and I couldn’t have been more grateful.

Response from owner

Thank you so much!

veni soto1 photo
6 months ago

Jennifer was so kind and has alot of patience answering all my questions. Nick was swift to take care of all my medical needs Making this law firm an exceptional place!!! Thank you for helping take care of my needs.

Response from owner

We are so glad that we were able to get you compensated and take care of you after your injury.

Isaac Carmona
7 months ago

When I got injured at my work I was looking for a lawyer who can help me to put a case. The first lawyer I saw is Madsen when I saw his billboard. I was a bit hesitant to go to him. but surprisingly Madsen did an outstanding job. I had people telling me that I will lose my case reason why is because how big corporations have good lawyers. But again Madsen did an incredible job and the best lawyer I ever had. I guaranteed he’s your man when you need help.

Response from owner

Thank you for letting our office help you. We appreciated the opportunity.

Aleeis Sheffield
7 months ago

Great lawyer and great people they did a outstanding job got me the most they could get and reassured me that i was in good care 10/10

Response from owner

Thank you for the review, we were glad to help!

Alyssia Ducott1 photo
10 months ago

Madsen Law Office was incredible to work with. After I was in an accident before the start of the year, I had no idea where to even start and turned to them for help. They absolutely made the entire process so much easier to navigate. Jennifer was 100% transparent, kept me updated at every step, and always made sure I understood what was going on. Their communication was excellent, and I always felt like I was in good hands. I’m really grateful for everything they were able to do for me.

Response from owner

Thank you for the kind review.

S C
10 months ago

I have now used Nick for two cases. Outstanding results in under a year for both! Nick's office is easy to work with and highly responsive. They took care of everything! I can not recommend this office highly enough.

Response from owner

We are proud to fight for our clients.

Desiree Lightsey3 photos
1 years ago

Madsen Law Firm was incredible in handling my work injury case from start to finish. They took care of everything, kept me informed, and made a stressful situation so much easier to deal with. I especially want to highlight Jennifer, the paralegal—I've known her personally, and she truly went above and beyond. Her communication, compassion, and attention to detail were outstanding. It’s rare to find people who genuinely care, and the whole team at Madsen Law Firm reflects that same dedication. Highly recommend them if you're looking for trustworthy, hardworking professionals.

Response from owner

Thank you so much!

Pablo Cesar Tovar Sandoval
1 years ago

My experience was excellent; I was impressed by their work ethic and how they handled the case.

Response from owner

Thanks, we are so glad to we were able to resolve your case!

Jose Manuel Barrientos
1 years ago

My name is Jose Manuel barrientos l used madsen law for an auto accident this being my first time l was a little overwhelmed and didn 't know how or what to do they did an amazing job at helping me aut and my friends involved they were fast an effective on giving us information and always answered our questions , very professional Jennifer also was very helpful if You like me ever come to the need of a lawyer madsen law is a great choice

Response from owner

Thank you so much! We are happy to have helped.

Ulises Alvarado
1 years ago

Good lawyer helps you with your case

Response from owner

Thank you so much!

Mike M
1 years ago

After a car accident, everything can feel overwhelming—figuring out which doctors to see and how to handle all the bills is incredibly stressful. Nick and his law office are true professionals. They take the time to walk you through each step of the process so you know exactly what to do to get the best settlement possible. One thing I really appreciate is that Nick is local, and you actually deal directly with him—not some random lawyer under the same company like you get with most of those big, advertised injury firms. He’s super down to earth, goes the extra mile for his clients, and is just a genuinely nice, helpful guy. Nick has won big trials (not every lawyer can say that!), and unlike those massive firms where you feel like just a number, this team truly cares about you. Highly recommend!

Response from owner

Thanks, we are glad we were able to get you compensated for your incident.

Maxine Miller
1 years ago

They were very professional and very accessible answering my questions when I called or email.They handle my case with the upmost professionalism and care Madsen and his team fought for me and were able to settle my case Madsen Law is a very tough and will fight for you Law firm that get the job done when you are in a car accident.

Response from owner

Great! We are glad that we were able to meet your expectations and handle your claim!

Mrs. ELocal Guide9 photos
1 years ago

I sat down with the lawyer Nick and his secretary Jen back in December. They advised me to contact them back once I followed up with the orthopedic doctor and if I needed surgery . I have called that office on 5 different occasions. The first four times “he was sick, allegedly out volatile vomiting ”, but she would have him contact me. I called again last week and STILL NO follow up/return call. THIS office has THE ABSOLUTE WORST CUSTOMER SERVICE OR LACK THERE OF!! If they didn’t want to represent me or feel I had a case, that should have simply been stated! I feel duped, disrespected and lied too! Please don’t walk, but RUN and find you someone else to represent you or your family! The lack of decency, integrity and respect is out the window with this office! It’s HORRIBLE!

Response from owner

Access and getting questions answered is a cornerstone of our business. You can always set up appointments with Mr. Madsen and he can see anyone within a day or so and usually has same day appointments. I'm not sure what the disconnect was here, and we certainly apologize for any difficulty you have had. You are not identifiable by your review, but we would welcome you to contact the office and set up an appointment to have all your questions answered.

JaytheoneLocal Guide26 photos
1 years ago
Carl KulagaLocal Guide93 photos
1 years ago

Not to information on trying to help me seems there just car insurance and ambulance chasers kinda lawyers couldn't even refer me to a lawyer that can help me with my situation I felt like I was the dirt under there shoes when talking to them

Response from owner

We are an injury firm that helps people that have been hurt. Unfortunately, we are not able to assist individuals with cases outside of our practice area. We often do not give out referrals due to legal reasons. I hope you find an attorney in the practice area that you need.

Chandra McCall
1 years ago

I used Madsen Law for an auto accident and they were amazing!! Jennifer was able to answer all of my questions and kept me in the loop throughout the whole process. It was way easier and less stressful than I ever thought it would be. I highly recommended them and would definitely use them again if the need occurred!

Response from owner

Thank you for the kind words Chandra. We are happy that we were able to resolve your case to your satisfaction.

Kaitlynn WheatLocal Guide3 photos
1 years ago
Response from owner

Thanks Kaitlynn!

MackenzieLocal Guide27 photos
1 years ago

Helpful & friendly! Would recommend.

Response from owner

Thanks for your feedback. Client communication and education is something that we pride ourselves on here. We are so happy that you felt supported.

Contact

Address
115 Kohlers Crossing Suite 225, Kyle, TX 78640

Google Profile

Rating
4.8 / 5
Reviews
69
Status
Open
Claimed
Yes
Photos
6

Add this badge to your website

Get embed code