Marc Whitehead & Associates, Attorneys at Law LLP

Temple, TX

70
Attorney Index
50 reviews
5.0
Google Rating
228 reviews
Marc Whitehead & Associates, Attorneys at Law LLP

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyDisability services and support organizationInsurance attorneyLaw firmAttorneySocial security attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
50%
Response Rate
Somewhat Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 67/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication79
Outcome61
Responsiveness70
Empathy75
Expertise61
Fee Transparency60
Trial Experience61
Satisfaction68

Client Reviews

Roy Martinez
5 months ago

I had a very positive experience during the intake process with the firm. Marisol (Mary), Legal Intake Specialist, was extremely professional, patient, and helpful in guiding me through the initial steps of my disability claim. She took the time to answer my questions clearly and made the process feel much less overwhelming. Her communication was prompt and courteous, and I truly appreciated the level of attention she gave to my situation. Thank you, Marisol, for your assistance and for making the intake process smooth and welcoming.

Madeline Ruffino
5 months ago

Took the time to explain the process

Paulette Hitchner
5 months ago

Marisol was helpful, knowledgeable, and efficient in my onboarding process. Although SSDI is a lengthy process, I am confident I hired the best attorneys.

Venessa D
5 months ago

I love how Marisol has been so nice and transparent and made the process easy for me.

Lori Hutchins1 photo
6 months ago

I am very pleased and excited to have Marc Whitehead & Associates work with me on appealing my disability claim!! Ms. Marisol "Mary" Castro the intake specialist with Marc Whitehead & Associates is awesome she is such a sweet lady. she made things so much easier than any of my past attorneys that worked on my case!! She has really been helpful and was such a pleasure speaking with!! I look forward to having them help me with my disabilities claim. Thank you Marc Whitehead & Associates

Vicente Arambula
6 months ago

Great

Rhonda ShareifLocal Guide12 photos
6 months ago

Excellent Customer Service. Thank You.

Selena Almendarez
6 months ago
Robert lynn
6 months ago
Paul HamiltonLocal Guide54 photos
6 months ago

Mary Castro was my initial contact and intake person. She was Professional, Intelligent and Friendly. She was understanding and answered all the questions I had. Yes, I have retained Marc Whitehead & associates as my attorneys for my issue because of the initial contacts.

Response from owner

Thank you, Paul! We’re glad Mary made such a strong first impression and helped you feel confident moving forward.

Tom Dewkett
6 months ago

Marisol (Mary) Castro did a great job helping me start the process to appeal my VA claim.

Response from owner

Thank you for the review! We're so glad our team was able to help you start the process.

Danette Garza
6 months ago

Mary was so nice and helpful. She seemed to really care and wanted to help me.

Response from owner

Thank you, Danette! We’re happy to hear Mary made you feel cared for and supported. We appreciate you choosing Marc Whitehead & Associates.

David Grosch
6 months ago

Mary was my first contact when trying to your firm about my VA disability claim. She was very informative and helpful when I called. I did contact another lawyer firm to see if they could help me. Mary is the main reason why I decided to go with you. As you know the first contact with any organization is always important,

Response from owner

Thank you, David! We’re glad Mary made such a strong first impression and helped you feel confident choosing Marc Whitehead & Associates. We appreciate your trust and look forward to helping with your VA claim.

Toshia McClelland
6 months ago

Mary is such an amazing person. She took her time with me and asked all questions she had to ask and was very patient and polite. Thank you for being you.

Response from owner

Thank you, Toshia! We’re thrilled to hear that Mary’s patience, care, and professionalism made such a positive impact. Your kind words mean a lot to all of us at Marc Whitehead & Associates.

Aaron Terry
6 months ago

Marru Very nice and will answer any questions you have on getting on board very helpful

Response from owner

Thank you, Aaron! We appreciate your kind words and trust in Marc Whitehead & Associates.

RP
6 months ago

The intake process was professional and courteous. Marisol (Mary) was very helpful , and this process went very smoothly.

Gautam Shiralkar
6 months ago

Intake specialist Mary Castro was very helpful

Response from owner

Thank you, Gautam! We’re glad Mary was helpful during your intake. We appreciate you choosing Marc Whitehead & Associates and sharing your feedback.

Reginald Bailey
6 months ago

The experience with the white head group was amazing, thank you all

Response from owner

Thank you, Reginald! We truly appreciate your kind words and are so glad you had an amazing experience with Marc Whitehead & Associates.

Lorna Syer
7 months ago

Mary went above and beyond explaining the process, staying on the line to walk me through the steps. She was professional, informative and kind! As a result I look forward to working with this firm

Response from owner

Thank you, Lorna! We’re thrilled to hear that Mary went above and beyond to guide you through the process.

A N
7 months ago

Mary was absolutely wonderful during the intake process. She was patient, professional, and very understanding, which made a stressful situation much easier to navigate. She explained everything clearly, answered all of my questions, and made sure all information was handled thoroughly and accurately. Mary was responsive and compassionate, and I truly felt supported from the very beginning. I really appreciate the care and attention she gave throughout the intake process.

Response from owner

We’re so glad to hear that Mary’s patience, professionalism, and care made your intake process easier and more comfortable. Your kind words mean a lot, and we appreciate your trust in our team!

Contact

Address
16 E Avenue A Suite 214, Temple, TX 76501

Google Profile

Rating
5.0 / 5
Reviews
228
Status
Open
Claimed
Yes
Photos
15

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