Atlanta, GA
I cannot say enough wonderful things about McArthur Law Firm and the incredible team of Lindsey, Holly, and Katie. After a long two-year process negotiating with State Farm Insurance, they successfully brought my case to resolution—and they did so with professionalism, compassion, and unwavering dedication every step of the way. From day one, they were exceptionally attentive and made sure I never felt forgotten or in the dark. Communication was a constant strength: I received regular updates, clear explanations, and prompt responses whenever I had questions or concerns. No matter how small the issue, they took the time to address it thoughtfully and thoroughly. What truly sets Lindsey, Holly, and Katie apart is the genuine care they showed me as a client. Legal processes can be stressful and exhausting—especially over such a long period—but they consistently reassured me, advocated fiercely on my behalf, and treated me like more than just a case number. Their quick response time, attention to detail, and consistent feedback gave me complete confidence that I was in the best possible hands. I am incredibly grateful for their hard work and persistence, and I would wholeheartedly recommend McArthur Law Firm to anyone needing skilled, compassionate legal representation. Thank you, Lindsey, Holly, and Katie—you made a difficult journey feel manageable, and the successful outcome speaks volumes about your expertise and commitment.
Thank you for sharing such thoughtful feedback, Michael! It means a great deal to our team, and Lindsey, Holly, and Katie were glad to stand beside you throughout this process. <br><br>We know how long and tiring an auto accident case like this can feel, so hearing that you felt supported and well‑informed along the way is something we value.<br><br>We appreciate the trust you placed in us over these two years and are grateful we could help you reach a strong resolution. If you ever need anything down the road, we’re here.
Highly recommend Micheal is a great lawyer that’s on your side the entire time, very personable, and always keeping you updated about your case. I ended up walking away from my case very satisfied!
Hi, Jody-kay. We are thrilled to learn that you had a positive experience with us!
I turned over a myriad of medical documents and pictures to this law firm, sometimes as medical malpractice practice was happening in real-time. This law firm took almost 2 years before reviewing all the information I sent them. They were very irresponsible with returning my calls to them is another thing that concerned me about this law firm. They lost a medical records CD and swore that they never received it from me by mail. Until they found it sevrral months later!!! Needless to say after a long battle with injuries received by medical malpractice at Northside Forsyth Hospital in Cumming Georgia and as well medical negligence at Roswell Nursing inRoswell Georgia home my dear mother passed. I finally got to meet with the attorneys and listen as they retreated into telling me how much they would not be able to prove malpractice my mom suffered at this hospital and nursing home. This is with 100% proven injuries my mom suffered in these 2 medical facilities. For instance they left my mom alone and did not come check on her for several hours and she needed to go to the bathroom. No one came to assist her so she got out of the bed tripped over cords, fell and broke her arm. And she laid suffering on the floor for a couple hours not being able to get herself up off the floor because her arm was completely fractured. That just an example of the suffering she endured. I could go on and on, but I just want to state that this law fir was a complete no show, and disrespectful to my me, and my dead mother. I would not recommend this law firm to represent me in any case. They were a huge waste of time. I wish that I had performed more research and have chosen another attorney to represent me and my mother.
We’re sorry to hear about your experience and the challenges you faced. After reviewing your matter, we determined it did not meet the legal requirements for a malpractice claim under Georgia law. Your situation was handled as an intake review, and we did not receive complete records until August, which delayed our assessment. We understand how difficult this was and appreciate your feedback. If you’d like to discuss further, please contact us directly at (478) 238-6600.
Hi, Betsy. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I feel very fortunate to have had the McArthur Law Firm and it's amazing legal team at my back through a truly difficult time. At every stage, from the beginning to the successful resolution of my case, I received responsive, and professional representation. My lawyers took the time to address every concern I had, and answer every question thoroughly, and in a timely manner. It was a tremendous relief to see them in action representing my needs. I would recommend the McArthur Law Firm to anyone without hesitation!
Hi, Daniel. We are thrilled to learn that you had a positive experience with us!
7 years. This is how long I had to deal with the car insurance company after my accident. It was a nightmare. No one took my case seriously. I was in debt from my medical bills. A lawyer who took my case messed up. Covid caused delays. The list goes on and on. I waited over 5 years and got nowhere. It was not until someone referred me to McArthur Law Firm did things start to change for me. Michael was assigned to my case and he promised to help me. He did. It took time for him to sort through all the mess which was not really his job but he did. He was very open with me about what he saw and felt confident he could get the insurance company to the table. He did. Car accident cases are nothing like what you see on tv. It is a long game. It is meant to break you down. You need a lawyer who cares and is willing to make things happen. Do not hesitate to work with this firm. Michael got me the settlement I needed to be made whole. This is all I wanted. I can't recommend him enough. If you are lucky enough to get him as your lawyer you will get the outcome you need.
Hi Ashleigh, <br><br>Thank you for taking the time to share your experience with McArthur Law Firm and our Attorney Michael Thompson. Your story helped illustrate what cases like this entail, and why it’s important to seek the best representation. <br><br>If we can ever assist you or any loved ones in the future, we are just a call away, and always glad to be of service! <br><br>McArthur Law Firm<br>404-565-1621<br>mcarthurlawfirm.com<br>
Even though McArthur Law Firm wasn’t able to pick up my case, the staff still showed so much compassion towards me. The medical team went through thousands of pages of medical records for me, and maintained consistent contact throughout the whole process. After I was told they couldn’t take my case, Katie personally met with me, with two large stacks of records and even spent the time chatting with me. You can tell the staff here truly care about people and helping those in need. Thank you, Katie, for leaving such a great impression.
Hi, Theresa. Your feedback is highly appreciated. Thank you for the review!
Hi, T. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
They're so slow and lack communication🙄
Thank you for the feedback! We try to respond to our clients as soon as they need help and always have someone on call at both offices. <br><br>Mr. King, do you have a case with McArthur Law Firm, either in Macon or Atlanta?
I had the pleasure of working with McArthur Law Firm during a very challenging time, and highly recommend them to anyone dealing with personal injury. From the very first interaction, the team was not only professional but also incredibly friendly and personal, making me feel valued and supported every step of the way. Lindsey Macon was a true standout. Her clear and concise communication made every aspect of the process easy to understand, and I always felt informed about what was happening. She took the time to answer my questions thoroughly, ensuring that I was never left in the dark. The outcome of my case was better than I could have ever imagined, and I credit Lindsey's expertise, dedication, and attention to detail for that result. She went above and beyond to make sure I received the best possible resolution. If you’re looking for an injury law firm with a team that genuinely cares and delivers outstanding results, I highly recommend Lindsey Macon and the incredible team at McArthur Law Firm. They exceeded all of my expectations!
Hi, Phillip. Thanks for taking the time to share your positive experience. We truly appreciate it!
Lindsey and her team are great! I was very satisfied with their work!!
Hi, Bkd. We are thrilled to learn that you had a positive experience with us!
All of the staff was very nice! Lindsey helped me a lot with my court case, she was very understanding. Amazing! :)
Amazing associates worked closely with my case. Beautiful personalities and wonderful costumer service!
Lindsey Macon was amazing along with her staff. All of them always made you feel important. Lindsey was always well prepared and made me feel very comfortable working with her. Would use her office again if ever needed.
Mrs. Macon was a great help. Her attentiveness, her seriousness and her involvement in my case were very appreciated and appreciable.
My case was very complex but Mrs. Macon and her team worked tirelessly to resolve my case. I was so satisfied with the outcome of my case that I’ve already several referrals due to my confidence in Lindsey. Thank you, Mrs. Macon!
I spoke to the paralegal about my case and she was extremely emphatic, patient and kind while explaining my options. Highly recommend them!
I hired Mcarthur law Firm after I was injured in a car acciden, I was surprised how professional and dedicated to their clients , they are very detailed and they take their time to prepare strong case in your behalf. And over that I got the bigger surprise when the case was settled not too long ago. Honestly it was way better than what I expected. I thank you all for taking care of me
got into an accident summer of 2022 with Uber, barely had any injuries and I was able to walk away with a lot more than I was expecting. Michael Thomas represented me and fought tooth and nail to get me what he felt I was owed. I appreciate the team a ton, they made me feel seen and understood. Rhonda was pleasant any time I had any question and they were a very transparent team when it came to expectations. 10/10 experience
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