McArthur Law Firm

Macon, GA

82
Attorney Index
50 reviews
4.7
Google Rating
139 reviews
McArthur Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firm

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

Susan B.
4 months ago

Jessica Edmonds was the attorney that handled my case. It felt like 3 on one. It was a medical malpractice issue which can be very detailed, emotional and complicated. She was very through with all the paperwork (it was 2 full tubs of documents and then some) that she had to go through. I could not have been more pleased with her dedication and knowledge with regard to the smallest of details. She always put Mother first and that meant the world to me. She was professional, always on time, prepared, spoke up on my behalf when I was unsure and too emotional to answer and fought hard to come to an ending to a case that was emotionally draining on all. She was compassionate, knew when to speak up and take over. If you're looking for someone to look out for you and fight for what is right and best, you need to look no further...she's the best and I highly recommend her. She won't disappoint!! She kept them on their toes and had the facts to back her objections! Outstanding lawyer!

Response from owner

Hi, Susan. Thank you so much for leaving us a stellar review!

Shirley Horton
5 months ago
Response from owner

Hi, Shirley. Your feedback is highly appreciated. Thank you so much for the review!

Brittney Wilson
5 months ago

Quintesha is phenomenal! She’s been one call away ever since the day we met her. She treats my sister and I like family throughout this whole journey! She’s such a blessing to the company and we can’t thank her enough for her exceptional service. We highly recommend the McArthur Law Firm! Top tier service at its finest!

Response from owner

Hi, Brittney. Your feedback is highly appreciated. Thank you for the review!

Frances Barnwell2 photos
5 months ago

McArthur Law Firm lawyer was Jordan Josey i appreciate all they did for me

Response from owner

Hi, Frances. We appreciate the kind words and are glad we could provide you with a positive experience!

Jennifer Locklear
5 months ago

The Office of McArthur Law Firm was very supportive of me and represented me and insured that I received a fair settlement and thought I deserved more that I received. I was very satisfied with the settlement they fought to get me. I recco.end McArthur Law Firm to anyone..Jessica was awesome along with the entire team that represented me...

Response from owner

Hi, Jennifer. Thanks for taking the time to share your positive experience. We truly appreciate it!

Christina Zabawski1 photo
6 months ago

They worked hard for us. They had great communication and made sure we understood everything through the process, and they won!!!

Response from owner

Hi, Christina. We are thrilled to learn that you had a positive experience with us!

AL CurryLocal Guide1 photo
6 months ago

This review is for Carol Pratts, Paralegal, RN, with Katherine L McArthur Law Firm, 6055 Lakeside Commons Dr., Suite 400, Macon, GA 31210. I called the law office to see if I had grounds to file a Medical Malpractice Suit based on Patient Abandonment. I was transferred to Carol, who asked me lots of questions in detail, and I was on the phone with Carol for one hour and two minutes. After Carol took all of my information, she said she would submit it to their team, and the team would review her notes, and if Mrs. McArthur thought she could win my lawsuit suit some someone would get back in touch with me. I was impressed with Carol because I had already called three or four other law firms, and the questions they asked were not as detailed. I was also impressed that Mrs. McArthur had hired Carol as a nurse because I think a nurse would be better at asking questions relating to a Medical Malpractice lawsuit because of Carol's extensive education, experience, and background in nursing and medicine. If you are looking for a professional, reliable, considerate, and experienced Law Firm, look no further than Carol, Paralegal, RN, with Katherine L. McArthur Law Firm. As a clinical pharmacist, I highly recommend Carol Pratt, RN. She provided me with more helpful information than the GA Bar Association in Atlanta. Carol genuinely cares about her clients and is always ready to answer questions when you need assistance. If she can’t help you, she will recommend other alternatives. Carol is an asset to the Katherine L. McArthur Law Firm. Carol has excellent customer service and communication skills. I have the highest degree of respect and admiration for Katherine L. McArthur Law Firm, especially Carol Pratts, Paralegal, RN. Professionally, Thomas A Curry, Clinical Pharmacist licensed in GA and FL

Response from owner

Hi, Al. Thank you so much for leaving us a stellar review!

Joshua Mock
6 months ago

The best in the business.

Response from owner

Hi, Joshua. Your feedback is highly appreciated. Thank you for the review!

Brittany Pettigrew
6 months ago

I want to give a huge thank you to my lawyer, Quentesha Reynolds, for assisting me with my settlement from my car accident. Her concern for me and my family, her consistency, and her dedication to making sure we were fully compensated went far beyond what I expected. She truly went above and beyond for us. Quentesha kept me informed every step of the way, fought for what was fair, and made sure we were taken care of. I’m grateful for her professionalism, patience, and the compassion she showed throughout this entire process. Because of her hard work, we were able to reach a successful settlement. If you need someone who will truly advocate for you, I highly recommend Quentesha Reynolds. She exceeded every expectation!

Response from owner

Hi, Brittany. We appreciate the kind words and are glad we could provide you with a positive experience!

Bernard Smith
7 months ago

Great place to go for an attorney. The people are very nice and very knowledgeable.

Response from owner

Hi, Bernard. We are thrilled to learn that you had a positive experience with us!

Stephanie Davis1 photo
7 months ago

YOU DID NOT COME ACROSS THIS REVIEW BY ACCIDENT: A Special Appreciation to Attorney J. Josey and his legal team at McArthur Law Firm. ❤️ When I tell you these people have taken care of me. They took me in like family, and made this journey as comforting and even educating as possible. Taking on this case was challenging from my eyes but I came to the right PROFESSIONAL, PATIENT, AND RESOURCEFUL, HARD WORKING SET OF PEOPLE. The doctors, liens, everything, they got you. The payout was good, good, six digits good. $$$$$$💯 THANKS AGAIN ATTORNEY JJ AND YOUR TEAM FROM STEPHANIE DAVIS

Response from owner

Hi, Stephanie. Thank you so much for leaving us a stellar review!

Omar jones
7 months ago
Response from owner

Hi, Omar. We appreciate the rating, and are glad we could provide you with a positive experience!

Atomic Sweater
7 months ago

My mother is in the ICU right now with Doctors playing turf war with her life and refusing Medical Accommodations that can help save her life. I contacted Katherine McArthur and presented my case for 18 minutes this morning and was subsequently given a call back that displayed incredible disregard for my Situation Legally and an ignorance of Patient's Rights Laws. I was basically told our law firm can't help you unless she dies or something goes terribly wrong. Avoid. **UPDATE** = My Reply to their Response The firm's response proves my point exactly. They admit they "cannot provide immediate intervention" - which is precisely what families in medical crisis need. I didn't ask them to "direct medical decisions." I asked for what any competent patient rights attorney should provide: call hospital legal to pressure them into honoring my mother's written request for standard-of-care treatment, or advise on emergency injunctive relief. Their response reveals their business model: wait until the patient is harmed or dead, THEN pursue a malpractice case for damages. They have zero interest in preventing harm - only in profiting from it after the fact. "We cannot provide immediate intervention" = "We don't help until something goes terribly wrong" That's not patient advocacy. That's ambulance chasing. Other attorneys DO handle real-time medical rights cases. This firm chooses not to - whether from ignorance of the law or unwillingness to do the work. Fortunately, through persistent self-advocacy (no thanks to this firm), I secured my mother's IR consultation. But families facing similar crises deserve to know: this firm will not help you while your loved one is still alive and fighting. They'll only help after they're dead or something terrible goes wrong due to their failure to advocate within the bounds of the law. Choose accordingly.

Response from owner

We are very sorry to hear about your mother’s situation and understand how stressful this must be for you. Our law firm provides free case evaluations for potential medical malpractice claims, but under Georgia law, these cases require a detailed review process and specific legal criteria before we can proceed. Unfortunately, we cannot provide immediate intervention in hospital disputes, as we are not authorized to direct medical decisions.<br><br>As you know, we never represented you or your mother, and your only contact with us was to inquire whether we could help, and unfortunately, we could not. Our intake team followed the standard process by explaining these limitations and offering to have a nurse review your case. We regret that this did not meet your expectations, but please know that our goal is always to provide accurate legal guidance within the bounds of the law.<br><br>UPDATE: We understand how difficult and urgent your situation must have felt, and we truly empathize with families facing medical crises. However, our firm focuses on medical malpractice cases under Georgia law, which require specific legal criteria and a thorough review process before we can act. We are not legally permitted to intervene in hospital decisions or provide emergency injunctive relief during ongoing treatment.<br><br>Our intake team explained these limitations and offered to have a nurse review your case at no cost, which is the standard process for all potential claims. <br><br>While other types of attorneys may handle real-time patient rights advocacy, that is outside the scope of our practice. Our goal is to provide accurate legal guidance within the bounds of the law, not to give false hope or act outside our authority.<br><br>We regret that this did not meet your expectations and wish you and your family the best moving forward.

Mari Cicero
8 months ago

Jordan, was amazing! He made this entire process easy and stress free. He walked me through the entire process. My job was made easy, Jordan did all the heavy lifting. He came highly recommended by a friend of my son and I can't thank him enough.

Response from owner

Hi, Mari. Thank you so much for leaving us a stellar review!

Allen Linder Sr
9 months ago

Definitely recommend..

Response from owner

Hi, Allen. Your feedback is highly appreciated. Thank you for the review!

Rachel ClaterLocal Guide1 photo
9 months ago

10/10 recommend Jordan and his team! He and his team helped me navigate an unfamiliar situation and answered all of my questions along the way. Their guidance and advice made a stressful circumstance much more bearable and I can’t thank the whole team enough for all of their help!

Response from owner

Hi, Rachel. We appreciate the kind words and are glad we could provide you with a positive experience!

Yung LA
9 months ago

Mr Jordan Josey the best attorney I’ve dealt with. He responded very quickly every time I contacted him. Got My case done in 9 months . I would refer anyone to them ! Ask for Jordan when you call

Response from owner

Hi, Yung. We are thrilled to learn that you had a positive experience with us!

Yaht Williams
9 months ago

McArthur Law Firm is the best!

Response from owner

Hi, Keiotta. Thank you so much for leaving us a stellar review!

Rusty BarnhillLocal Guide
9 months ago

I cannot recommend Michael Thompson and McArthur Law Firm highly enough. From the moment we entrusted our case to them, Michael and his team demonstrated an extraordinary level of professionalism, expertise, and genuine care that made all the difference. Their outstanding work turned a potentially daunting legal process into a smooth and confident experience, delivering results that far surpassed our expectations. Michael Thompson is an exceptional attorney—brilliant, meticulous, and deeply dedicated to his clients. He took the time to fully understand our situation, patiently explained complex legal matters in a way that was clear and reassuring, and developed a strategy that was both thoughtful and effective. His passion for our case was evident in every interaction, and his expertise gave us complete trust in his ability to achieve the best possible outcome. The entire team at McArthur Law Firm was equally impressive. Their staff was courteous, responsive, and always ready to assist, making us feel like a top priority. Communication was prompt, transparent, and thorough, ensuring we were informed and supported at every step. It’s rare to encounter a firm that combines such warmth with such remarkable skill. Michael and McArthur Law Firm went above and beyond, advocating for us with unwavering commitment and delivering an outcome that was nothing short of phenomenal. They are the epitome of excellence in legal representation, and we are immensely grateful for their incredible work. If you’re looking for an attorney and firm that will treat your case with the utmost care and deliver exceptional results, Michael Thompson and McArthur Law Firm are the absolute best choice. -The Barnhill Family ⭐⭐⭐⭐⭐

Response from owner

Hi, Rusty. Your feedback is highly appreciated. Thank you for the review!

Darlene Crawford
10 months ago

I was satisfied with my experience using McArthur law Firm, it only too 9 months for them to settle my case without going to court. In the past it took Dozier & Dozier almost 5 yrs to settle my case with such a small amount for my pain and suffering. Thanks McArthur Law Firm.

Response from owner

Hi, Darlene. Your feedback is highly appreciated. Thank you for the review!

Contact

Address
6055 Lakeside Commons Dr Suite 400, Macon, GA 31210

Google Profile

Rating
4.7 / 5
Reviews
139
Status
Open
Claimed
Yes
Photos
15

Add this badge to your website

Get embed code