Medical Justice Services

Medical Justice Services has been absolutely outstanding, and I cannot say enough great things about their team—especially Frank Faucette. From day one, the level of professionalism, expertise, and genuine concern they bring to every interaction has exceeded all expectations. Frank is exceptionally knowledgeable and goes above and beyond to ensure every detail is handled smoothly and correctly. He communicates clearly, follows up promptly, and truly takes the time to understand your needs. His professionalism, dedication, and courtesy make working with him an absolute pleasure. Medical Justice Services provides a seamless, reliable, and highly supportive experience. If you're looking for a team that is not only skilled but genuinely invested in your success and peace of mind, this is the place to go. Highly recommend Medical Justice Services and a huge thank you to Frank for his exceptional service!

Medical Justice is the BEST!!! We have been with them from the beginning, and the advice we have received over the years has been priceless. The CEO is both a neurosurgeon, an attorney, and he is one of the smartest and kindest people I have ever met. As a private practitioner of Medicine, I feel MedicalJustice is essential. We always try our best to help our patients to achieve their goals, however, sometimes things simply don’t turn out as expected, and having Medical Justice in your corner is valuable for reaching an amicable agreement, usually with somebody who may be dissatisfied about something. Additionally, our advisors over the years, have all been extremely knowledgeable and kind, and have helped us to formulate successful plans with our practice. My favorite staff member is Robin M. Like the CEO, she is bright, and kind, and seemingly always available to help. And I also have to thank Josh O. I don’t know what we would do without him!!! We also utilize eMerit which is the BEST method for enabling your patients to share their experiences, in your practice, digitally. I highly recommend Medical Justice, without reservation. I will give them 10 out of five stars. Thank you. Dr. Joseph.

Medical Justice has been an amazing partner for my practice over the last 10+ years. Highly recommend!

Medical Justice does a great Job with Reputation Management, Review Site Management and offers Medico-Leagal advice and support.

We’ve worked with Medical Justice since 2009, and they have been an incredibly trusted partner to our practice. Their team consistently provides clear guidance, deep expertise, and thoughtful support when navigating medical-legal concerns. It brings real peace of mind knowing we have a responsive, knowledgeable team in our corner. We truly value the long-standing relationship we’ve built with Medical Justice and highly recommend them to any medical practice seeking reliable legal support.

The team at Medical Justice is outstanding. They are consistently responsive, supportive, and skilled at navigating frivolous reviews and legal threats in a way that is both strategic and compassionate. We've trusted them for nearly a decade to help safeguard our reputation, and their expertise in risk management is unmatched.

Exceptional Medico-Legal Support for Our Practice! As the team at ENT and Allergy Associates of Florida, we rely on Medical Justice to protect our physicians and staff while ensuring our patients receive the best care possible. Their team is incredibly knowledgeable, responsive, and proactive in helping us navigate potential legal risks. From personalized guidance to reputation protection tools, Medical Justice provides peace of mind that is priceless in today’s healthcare environment. We highly recommend their services to any medical practice looking for trusted, professional, and comprehensive medico-legal support.

Working with the team at Medical Justice has always been beneficial to our practice. Not only do they have excellent advice they really go out of their way to help us understand the healthcare laws. They are available to anytime we call; we never have to wait for a reply they respond promptly. You can expect quality service for their entire team. Our go to person is Frank Faucette who has been a dream to work with.

Referred me to a psychologist Dr Sorrentino and she did not do her job properly. Strange thing was Dr Sorrentino would not reply to our email but it would come via Dr Sigal. This cost me a lot of money with improper diagnosis without proper work up. Instead of just saying no as I did not have whole 3 days, they went with 6 hrs eval without any special test and many physician health program told me it’s incomplete evaluation and would not help and I have to do though proper 3 days evaluation.

Great service!

There are simply no words to describe what a wonderful job Dr. Jeff Segal did for me. I was navigating a difficult journey in the final steps of my certification process and it was through Jeff's experience, compassion, and understanding that my issue was resolved successfully. If I could give 10 stars, I would.

I had an excellent experience working with Dr. Segal and his firm. They have deep expertise in both law and healthcare, which made a huge difference in my case. My concerns were always heard, and I truly felt my situation was taken seriously and handled with compassion. Their professionalism, empathy, and commitment to achieving results make them an outstanding firm and one of the best resources you can have on your side.

Dr. Segal was very considerate in my issue. He helped alleviate the stress I was going through and gave me useful advice and confidence that my issue would work out. I will be sure to come back to Medical Justice Services if I ever need legal help in the medical field. Thank you!

Kiswana Houston is absolutely amazing! From the moment we connected, Kiswana impressed me with her professionalism, warmth, and deep knowledge of her work. She made the entire process feel seamless and welcoming, and her passion for helping practices thrive truly shines through. She’s not only incredibly knowledgeable, but also kind, patient, and genuinely invested in making sure everything runs smoothly. It was an absolute pleasure working with her, and I’m looking forward to many more collaborations in the future. Highly recommend Kiswana — she’s a true asset to Medical Justice!

This service is outstanding in every way. Highly recommend!!!

I have had the great fortune of having this service for my clinic for more than a decade. This is the kind of exceptional service that provides all you need to set up the necessary, intelligent and appropriate agreements every practice needs, and can rely on in times when disagreements arise. Additionally, the advice, and guidance in navigating possibly uncomfortable situations with employees or others, is so valuable! No matter how conscientious and appropriate any provider practices, there will be rare times when a patient or employee is unhappy with a given situation and things can get concerning. Until, you get the proper guidance, and the tools to ensure a proper outcome. Even if this support it is needed once every 5 or 10 years for a complex situation, it is more than worth the piece of mind! Dr Segal has always been there to help me understand what the laws are, how they apply and what my options are. He always gives me sound expert advice, to handle just about any legally relevant situation confidently and appropriately. Thank you Dr Segal!

We are a group of physicians that have been working with the Medical Justice eMerit team for the past 9 years. They have helped us obtain many more reviews from our patients by streamlining the process and making it much more convenient for our patients. They have also helped us in the process of flagging and getting fictitious reviews removed. Throughout our experience with them, they have been highly effective, honest, timely, talented and professional. If you are looking for a service to help manage your reviews, we highly recommend them. Update 9/10/25: Adding to this review. The team at eMerit continue to impress us by monitoring and updating our data. We continue to be very impressed with their services.

This is my experience. We hired their services for a case that was filed several years ago. A frivolous “zombie” case that was being dragged by both plaintiff and defense attorneys. First of all, they charged us retroactive fees, meaning we had to hand over about 6500 dlls for them to take on the case. This is of course after Dr Segal supposedly reviewed the case and was confident they could get it dropped. Their course of action? Send a letter to the plaintiff attorneys, which may or may not have been read. That’s it. Obviously it didn’t move the case one bit. After requesting further actions several times, we were able to speak with Dr Segal for a bit directly for the first time, who then allegedly contacted the defense attorney briefly to assure him that said attorney was “working” in the case. The end. That was the extent of what we got for thousands of dollars and a forced call with Dr Segal. We feel duped and extremely dissatisfied. Even the defense attorney (who took offense that we hired this service) told us that MJ hasn’t done anything to move cases forward in his experience. And our experience reflects it

If I could give 10 stars I would! Medical Justice has been wonderful. The team is quick to respond and always so helpful. The tools provided and guidance is above and beyond. Highly recommend them!

Our practice has worked with Dr. Segal and Medical Justice since we opened almost 10 years ago. The team represents a piece of mind and quick guidance to assist with patients' unique situations. I have recommended Medical Justice to several of my industry peers-Dr. Segal and his team are helpful partners and much appreciated.