Michael Brooks-Jimenez, PC

We had an appointment today at 11:30 and we were waiting for a home call that we never received. Maybe there was a delay and I would get a call when they were able. Never received a call. So I had to call them. They said they called but they never did. I feel like they do not put their clients first. Maybe they felt our case wasnt relevant to them. I asked them “Do you not have Zoom calls and send emails for face to face calls”. That’s so much more professional and productive! I was put on hold and told I would possibly speak to the attorney and after was told I could not. So then I shared with them my opinion I said “let me share my perspective - it's essential to prioritize client appointments, and we appreciate your time. Since we didn't receive a call, we'll explore other options with attorneys who value their clients' time, and we're confident we'll find a better fit” This attorneys office really dropped my confidence and I do not recommend them and I don’t think they value you or your family. Sé que Dios tiene sus manos alrededor de nuestra familia. I seen years prior now that what they did to me they did to others. And they told other clients this usually doesn’t happen. Welp. It happen again with us. Look at their reviews. They help in what ways they WANT other than that. It’s miscommunication and UNPROFESSIONAL. Pointon Law Firm is where there are face to face zoom appointments and are prompt for people who have lives and JOBS! Who are care about your status. Hispanics can be the most hideous and hateful jealous of all and since their status is great yours does not matter… 2/4/2026

Less profanity around clients and rating will definitely go up.

I am very grateful and confident that everything will turn out well thanks to Michael Brooks PC. I highly recommend them. I have high hopes and I like how they are handling my case. Thank you!

The customer service is nice but not efficient. We have been waiting for over 2 weeks for documentation.

There's a lady there who provides terrible service; she immediately crushes your hopes. They claim to help and upload videos saying they do, but when you look them up, the opposite is true.

My experience at the offices of Michael Brooks-Jimenez, PC has been excellent. The service is wonderful, and the staff is incredibly kind, providing exceptional service with humility and respect. I sincerely recommend this office to my friends, acquaintances, and even strangers. I personally have complete confidence in them.

Very good at everything💯

I am working with Mrs. Natalia in my husband's case. I find her very knowledgeable and professional but above all she is very kind, compassionate and treats you like family. She goes above and beyond to answer my questions, even when she is outside of business hours. I highly recommend her service and very thankful for her help and support.

DON’T RECOMMEND!!! My husband had a case with them to become citizens and almost got him deported. They try to tell us to sponge his DUIs and try to charge us 3k again when immigration already knows about it and we talk to different lawyers a told us thats not gonna help him in nothing. We just now found it they wasn’t supposed to send his application on till this year in August. And they send it in last year in August .is been 2 months since his immigration appointment and we haven’t heard nothing back from them. All they did was stole our money and almost got my husband deported.

Thanks to my lawyer and his entire professional and efficient staff. I highly recommend them.