Michael Shaut & Associates

region, OH

48
Attorney Index
20 reviews
2.8
Google Rating
26 reviews
Michael Shaut & Associates

Practice Areas

Personal Injury

Business Profile

Legal services

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
5%
Response Rate
Low Response
12-Month Trend
Declining

Review Intelligence

Avg: 55/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication55
Outcome55
Responsiveness55
Empathy55
Expertise56
Fee Transparency51
Trial Experience53
Satisfaction56

Client Reviews

Charles Hawkins III
6 months ago

Terrible!!! I was misrepresented. Bert Rose is rude. Never letting me finish a statement or question. Very slow at responding (if he responds) and short. Had me plea to something that was worse than the original charge. I recommend to not deal with this firm at all.

Service Department13 photos
6 months ago
layth tumah1 photo
7 months ago

I was very disappointed with my experience with this firm. While the legal matter itself was ultimately resolved, the process left me feeling disrespected and misled. Billing and communication were inconsistent throughout the case. I was not provided clear or upfront information about potential out-of-pocket costs, despite repeated assurances early on that insurance would cover the matter. I later received a substantial bill that was not discussed in advance, with charges and adjustments that were difficult to reconcile. Communication became unprofessional once I raised concerns about billing and asked for clarification. Rather than working collaboratively toward a fair resolution, the tone shifted in a way that made the experience stressful and unpleasant. I trusted this firm based on their representations and expected transparency and professionalism. Unfortunately, that trust was not met. I would strongly advise future clients to request detailed written estimates and billing expectations upfront.

Ray Camel
8 months ago

Just unsatisfied with the communication

Luis Muniz
8 months ago
Danielle Fazolo1 photo
8 months ago
LuisLocal Guide4 photos
8 months ago
Billyou
8 months ago
Sean “Sean” Webb2 photos
8 months ago
Vincente PoeLocal Guide12 photos
1 years ago

Outstanding law firm, work very hard and efficient. I would highly recommend them very respectful and patient.

Cassandra SteeleLocal Guide5 photos
1 years ago

Wonderful and caring Law firm. Very fair not overpriced. The entire staff was Wonderful. Very very honest and about what your outcome will could look like. I was left with some residual legal problems from another law firm that I used in the past. Staut lawyer Bert Rose and staff helped me fix all the incomplete legal issues that was unresolved after I paid over 10 thousands dollars to past Lawyers. If you want someone who is not just out for Money and someone who is out to sincerely help you...Staut Law is your solution.

WooPancakesLocal Guide14 photos
1 years ago
Sherita Williams
1 years ago

The service I received from this law firm was top tier anything that I didn’t understand was explained with care and I walked thru all of my proceedings they have their clients best interests at heart every step of the way thank you so much calin

Response from owner

Thank you Sherita. It was our pleasure to help.

Andrew S
2 years ago

They are very disorganized and unreliable. I would not recommend.

Michael ALocal Guide21 photos
2 years ago

Disorganized and slow. They took a long time to handle anything and seemed to not actually do anything, then they requested we sign an agreement taking way more fees than I have ever seen, so we terminated all services, they must not have realized that we never agreed to any fees and in a letter stated they would take a percentage from any future payments, even though we did not have a contract or agreement.

Sean FraserLocal Guide
2 years ago

Just had a couple of questions. Was more than willing to help.

Andy Nash
2 years ago

Calin was so helpful, even with the bad news he was honest and straightforward at all times. Always answered calls and responded to emails promptly.

MrJam131543 photos
2 years ago

The employees of this law firm will hang up on you are extremely unprofessional and will not follow up I would recommend choosing another law firm

Mrs. LISA ANDERSON
2 years ago

He was very professional he handle my case very well. He is excellent Attorney. If I could have gave him 10 stars ⭐️ I would have. Great man Thabk you I appreciate all you’ve done.

Sierra SwintLocal Guide
2 years ago

Wonderful representation in this office BERT ROSE represented me so well, definite five stars will always keep this number on speed dial

Contact

Address
20600 Chagrin Blvd Ste 470, Shaker Heights, OH 44122

Google Profile

Rating
2.8 / 5
Reviews
26
Status
Open
Claimed
Yes
Photos
1

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