Morgan & Morgan
Mesa, AZ
Practice Areas
Business Profile
Review Snapshot
Review Intelligence
Avg: 96/100Client Reviews
They literally went out of there way to humiliate and embarrass me .. This pictures don't lie . I was nothing to them and they made sure I knew that ....I seen there post about them representing people who suffered due to social media. I filled out the form . First red flag instantly after submitting my info I started receiving spam calls every 10 mins . Later I receive a call from Morgan and Morgan . I explain my situation to there representative . He puts me on hold evaluates my case . And tells me they want to help represent me . He then transferred me to whoever is next up on the attorney ladder. He said hes conducting my initial intake . I provided him with the same information as well. Afterwards he tells me they've decided to represent me . And even haves me fill out a full retainer . I sign everything he looks it over and says another attorney will contact me in about a week to discuss signing medical release of information . We hang up . Around 3 in the morning I received a questionnaire document to fill out . But it's late I don't realize I even got it . Then literally minutes go by and I receive another email that says actually we decided we're not gonna represent you after all . No explanation at all they even say feel free to hire a different lawyer. 20 mins go by I receive a different email saying once again we're rejected your case sorry not sorry ..10 mins another email this one says hey we're trying to reach out to you to fill more paper work out at this point I'm hella confused . 10 more mins go by another email saying turn down service yet again your case has been rejected. Then another email this time it's my original retainer statement. Then finally I received a text this time says hey in case you haven't been made aware we rejected your case sorry but if you have another case will still help with that one ( just look the email pictures and text don't lie) .I can't believe knowing I'm already struggling with mental health problems. 2 different decisions were made to accept my case . Then without any reason they kinda humiliate me telling me I'm rejected . Not just once but over and over and over like i couldn't understand what that meant the first time. All of this drama and embarrassment because they said they could help and I was dumb enough to believe them.. and they have the nerve to say for the people. Well I'm a person and I didn't deserve to be embarrassed because I have a mental condition.
Hi Chaz, We’re truly sorry for the confusion and distress this caused you. We understand how upsetting it would be to receive multiple, inconsistent messages—especially after being told we could help—and we apologize for the frustration you experienced. Our team did attempt to reach you to explain the firm’s decision and the status changes you were seeing, because we understand how frustrating this situation would feel.<br>Unfortunately, we were not able to connect with you at that time. We take this feedback seriously, and we will be internally evaluating our intake and communication processes to improve our processes. If you’d like to discuss this further, we welcome the opportunity to speak with you directly and review what happened. Please contact our Client Experience team at:<br>cexperience@forthepeople.com<br>We wish you the best moving forward. <br>Client Experience Team
Hi Anastacio , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. Client Experience Team - cx@forthepeople.com
Hi Nicole, Thank you for taking the time to rate us!
Amazing customer service thank you so much!
Hi Dannielle, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. <br>Client Experience Team - cx@forthepeople.com
No problems.
Thank you for sharing Marcel! <br><br>Client Experience Team - cx@forthepeople.com
Hi Chris, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. <br>Client Experience Team - cx@forthepeople.com
Thank you for taking the time to leave a review. Although no comments were provided, we’d appreciate the opportunity to understand what may have led to your rating. Your experience matters to us, and we want to ensure we address any concerns you may have. If you’re willing to share more details, please contact us at cx@forthepeople.com so we can assist you further.
Thank you for sharing Robert! <br><br>Client Experience Team - cx@forthepeople.com
Hi Sabreena, Thank you for your positive rating! Client Experience Team - cx@forthepeople.com
Hi TwoSmoke_E60 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. Client Experience Team - cx@forthepeople.com
Thank you Kenneth for taking the time to rate us! Client Experience Team - cx@forthepeople.com
Hi Kim, Thank you for taking the time to rate us!
Hello Raymond, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Thank you for sharing Jasmine! <br><br>Client Experience Team - cx@forthepeople.com
Hi chevelle , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. Client Experience Team - cx@forthepeople.com
Hi Jermaine, Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. <br>Client Experience Team - cx@forthepeople.com
Hello Nathan, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Hello Edwin, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Contact
- Phone
- +1480-674-9768
- Website
- Visit Website
- Address
- 1351 N Alma School Rd UNIT 205, Chandler, AZ 85224
Google Profile
- Rating
- 4.7 / 5
- Reviews
- 122
- Status
- Open
- Claimed
- Yes
- Photos
- 19
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