Morgenstern DeVoesick Kroll Proukou PLLC

Rochester, NY

82
Attorney Index
50 reviews
4.9
Google Rating
93 reviews
Morgenstern DeVoesick Kroll Proukou PLLC

Practice Areas

Personal Injury

Business Profile

AttorneyBusiness attorneyElder law attorneyEstate planning attorneyLaw firmProbate attorneyReal estate attorneyTax attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency93
Trial Experience95
Satisfaction98

Client Reviews

Alex Vallat1 photo
4 months ago

Marcus Kroll was amazing, helping my wife and I with our wills, setting up trusts, and making sure we understood through every step. Highly recommend and will continue using them for any future family and life planning.

Response from owner

Thanks Alex. It was a pleasure to work with you.

Pete Owen
7 months ago

Marcus advised us on wills and powers of attorney and prepared our documents. He is exceptionally knowledgeable and experienced. He communicated every step clearly and efficiently. Marcus instills confidence that everything was completed thoroughly, correctly, and according to our wishes.

Response from owner

We're so happy to help you and your family.

Dan MartoneLocal Guide1 photo
8 months ago

I found this law firm by doing a Google search and checking the reviews. The outstanding reviews were spot on when I had my first meeting with Marcus and Sable about putting together a Will, POA and health care proxy. The meeting was friendly, comfortable and very professional with Marcus. Everything was fully explained to me and any questions I had were promptly answered. I am very pleased with this firm and would not hesitate to recommend this law firm to anyone.

Response from owner

Thank you, Dan! We’re so glad you had a positive experience with Marcus and Sable and appreciate your thoughtful recommendation!

CathieLocal Guide2 photos
8 months ago

Expert legal advisement, particularly elder law & estate plsnning

Response from owner

Thank you, Cathie! We appreciate your kind words and are glad you found our legal guidance helpful.

Mary Ellen Piva
10 months ago

An absolute pleasure to listen to Carolyn. She is so knowledgeable, intelligent, courteous, and very committed to elder care.

Response from owner

Thank you, Mary Ellen! We’re so glad you had a great experience with Carolyn and appreciate your kind words.

Bob KayserLocal Guide6 photos
11 months ago

We were introduced to Marcus Kroll by our financial advisor. After an initial interview we selected Marcus because it became apparent that he has in-depth knowledge of both estate law and the tax implications of legacy giving. He is laser focused on crafting wills that meet the expectations of the client while assuring that those expectations are both realistic and within the law. He is a no nonsense guy who does not shy away from telling clients if they are going in the wrong direction. We are very pleased with the final outcome of this engagement and recommend him and his firm without reservation.

Response from owner

Thank you for your thoughtful review! We're delighted to hear that Marcus provided you with expert guidance and clarity. Your recommendation is greatly appreciated.

Miriam SLocal Guide124 photos
1 years ago

They made our wills several years ago. Then when my husband passed things were already laid out for me. They helped with changing titles... answered question promptly. getting rid of unwanted properties etc..Paralegals great"Laura".it took a year but it's done..and very comfortably done

Response from owner

We're always happy to help.

Sandra GlantonLocal Guide25 photos
1 years ago
Response from owner

Thank you Sandra for the 5-star rating! We appreciate it.

Gary LockmanLocal Guide1 photo
1 years ago
Response from owner

Thank you Gary for the 5-star rating, we appreciate it.

Marty WatkinsLocal Guide
1 years ago

Call them two times, the first time I left a voice message with my phone number never heard back the second time I called I talked to somebody who transferred me to somebody else who is not at their desk so I left my information and never heard back.

Response from owner

This gentleman is a solicitor. He called us regarding advertising opportunities rather than a service request. This is his retaliation for gettings hut down. <br><br>While we value all correspondence, our priority is to assist our current and potential clients. We appreciate your understanding.<br><br>If you have any further questions or if there is anything else we can assist you with, please feel free to contact us directly at (585) 271-4470. We wish you success in your endeavors.

Paul DAmato
1 years ago

We worked with Sable Bugman, and it was an excellent experience. She spent as much time with us as we wanted in her office, and communicated quickly and efficiently via email between meetings to answer our questions and make adjustments to the documents to suit our desires. We had many questions about future potential circumstances and she had all the answers. She is clearly knowledgeable in her field, and is also a very pleasent and personable individual to work with. We would highly recommend her.

Response from owner

Thank you Paul for taking the time to leave this review. We truly appreciate it!

Ugur MengiLocal Guide3 photos
1 years ago

I highly recommend Nick Proukou for his exceptional support and expertise. He effectively explained complex legal concepts and showed genuine care for my situation. His responsiveness and dedication made a significant difference, making him an outstanding choice for anyone in need of legal assistance. Thank you, Nick!

Response from owner

Thank you Ugur, it was a pleasure working with you. Please don't hesitate to reach out if you need anything further.

Dan GrothLocal Guide4 photos
1 years ago

I went here for some estate planning guidance and was delivered EXCELLENCE. From the initial meeting to the final signing of documents the service was great. I was treated with respect from start to finish! Nick did a fantastic job of explaining everything . Any questions I had through the process were answered immediately . I couldn't have asked for a better service. I would without a doubt go to them for any estate planning needs. Best decision I could have made !

Response from owner

Thank you Dan for this wonderful review! We're so happy you were pleased with our work!

Chip
1 years ago

Marcus Kroll was very efficient, prepared for our meeting, and knowledgeable. He explained our documents very well. I fully recommend him and his law firm!

Response from owner

Thank you Chip! We appreciate you taking the time to leave this review. It was our pleasure!

Tom Larson2 photos
1 years ago

Marcus was clear, concise , to the point, No wasted time but very knowledgeable and thoughtful. I greatly appreciated all that was done , exactly as I wanted. Many thanks , to all the staff as well

Response from owner

Thank you Tom, we appreciate your 5-star rating and review!

Aaron Pulinski1 photo
1 years ago

Marcus made the process of setting up our wills extremely easy. His knowledge and efficiency are exemplary.

Response from owner

Thank you Aaron! We were happy to help!

Cathy Pogharian
1 years ago

My husband and I recently developed our estate plan with Marcus Kroll. Marcus was great to work with, explained everything well, and answered all the questions we had. Our wills, POAs, and health care proxies were all completed efficiently and for a reasonable fee. Would highly recommend Marcus to others.

Response from owner

Thank you Cathy! It was a pleasure working with you both!

Bob CLocal Guide23 photos
1 years ago

I have recently been working with Marcus Kroll from this law firm; he has prepared my Will, Power of Attorney, my Health Care Proxy and set me up as an LLC because of the rental property I have. The thought of having to do all this was quite daunting, until I found Marcus. He walked me through the process, asked some questions and just like that, had the documents prepared for my review in no time. Once all was in order, he had me come in to sign them with a witness from their office and all was done and settled. He took all that worry and anxiety and tossed it out the window! Marcus is direct, decisive, and efficient; it is abundantly clear that this man knows his stuff; that confidence and candor gave me great peace of mind and absolute trust in him and his practice. He took something that no one really wants to do and made it palatable in the best way possible! The service level is top notch; he created a relationship with me as a person, not just a bunch of documents to be signed, that is invaluable today! I highly recommend anyone reaching out to Marcus for your estate planning needs, he is on top of his game and pricing was more than reasonable considering the level of service provided!

Response from owner

Thank you Bob! So happy to help.

Armen Pogharian
1 years ago

We recently established our estate plan using the services of Marcus Kroll. While planning for your end of life and other disasters is not most people's idea of fun, working with Marcus was a pleasant experience. He patiently listened, clearly explained legal concepts, and answered questions to help us craft a flexible plan to fit our specific needs. I give him my highest recommendation.

Response from owner

Thank you Armen! Helping people is at the heart of what we do.

Evonne Young
1 years ago

Marcus and his team have been great to work with. They make everything easy to understand and the process smooth. Highly recommend!

Response from owner

Thank you Evonne for this review, we appreciate it!

Contact

Address
1080 Pittsford Victor Rd #100, Pittsford, NY 14534

Google Profile

Rating
4.9 / 5
Reviews
93
Status
Close
Claimed
Yes
Photos
2

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