Mullen & Mullen Law Firm

region, MO

67
Attorney Index
4 reviews
4.0
Google Rating
4 reviews
Mullen & Mullen Law Firm

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

4
Total Reviews
Limited Data
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Declining

Review Intelligence

Avg: 82/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication85
Outcome83
Responsiveness84
Empathy86
Expertise82
Fee Transparency75
Trial Experience77
Satisfaction80

Client Reviews

Jennifer bateman
1 years ago

My son was in a bad accident and as I was researching options to get him help, I found Mullen and a Mullen has excellent reviews online. I made one call and ended up getting connected to Matt. Matt is truly an amazing person and as we spoke he was thorough, thoughtful, and really helped me to better understand the complexities of my son's situation and things to look out for. Honestly, I felt as though I was talking to one of my dearest, smartest, and most thoughtful longtime friends. I will always remember how kind Matt was & is to me. If (heaven forbid) my family ever has to deal with this type of situation in the future, Matt at Mullen and Mullen will be my first phone call. Thank you for everything!

Response from owner

Jennifer, thank you so much for writing us this incredible review. Matt and our whole team truly appreciate it and want to say how happy we are you chose our law firm to handle your case.

Amber YoungLocal Guide24 photos
4 years ago

Well - I initially just left a one star but after seeing the response from the owner I thought I would elaborate. I contacted this law firm and spoke with Mike Foster. After explaining my situation to him, he gave me a "thumbs up" via text and didn't respond for DAYS. I texted him this morning stating I will be continuing my search for a different lawyer considering he was unresponsive. It is now the end of the day and he finally responded (right AFTER I posted this review), saying they are unable to help. I understand why this firm declined to help but the negligence and unprofessionalism is why I chose this rating; which is even more justified now, considering the owner is currently claiming I "never contacted the firm" without verifying with their employees.

Response from owner

Ms. Young, we sincerely apologize for the lack of responsiveness in getting back to you and will be speaking to our entire team to make sure something like this is never repeated in the future. We also apologize for the confusion in locating your inquiry. You absolutely did reach out to our office. We have been representing injured victims for almost four decades. Customer service matters to us and in this instance we failed you. Attorney Joseph Morrison has texted and emailed you. We would truly appreciate additional feedback if you're willing to provide it. We apologize again for the inconvenience this caused you.

JayLocal Guide
8 years ago

I got into a car accident I didn't know where to turn I googled car accident lawyers and I stumbled across this law firm, Joe Morrison to be exact, I was so glad I did Joe took the best care of me from start to finish he fought for every single dime of the policy limits and he won, I would definitely recommend this law firm to family and friends, Thanks again Josh Haegele

Response from owner

Joe and all of us at Mullen & Mullen want to say thank you for choosing us to represent you in your car accident case, and for this wonderful review!

Mehjabeen Khan
9 years ago

Last year I had a car accident in St louis, MO and got injured. After the accident I had to go through medical treatment and chiropractor to get full recovery. As a result I had tons of due medical bills which was completely impossible for me to paid off. In that circumstance I was looking for a law firm, who can help me by directing towards the right direction. At that point I found Mullen and Mullen Law firm who started helping me from the very beginning. Mullen and Mullen is a unique and efficient law firm who provides the best customer service for any auto accident I must tell. I need to mention my attorney's name, Joseph Morrison who was very helpful and friendly from the very beginning of my case. He was like a family friend who pretty much discussed every tiny details regarding this case and helped me in every phase of this case. I am very much grateful to Mr. Joseph Morrison and Mullen and Mullen Las firm for providing me the best support for my case. I wish all success for Mullen and Mullen law firm and will definitely definitely recommend Mullen and Mullen law firm to every friend and family of mine for any auto car accident. Thanks.

Response from owner

Thank you Mehjabeen for choosing our injury law firm and Joseph Morrison as your car accident attorney in St. Louis. We very much appreciate this wonderful review.

Contact

Address
100 S 4th St Suite 550, St. Louis, MO 63102

Google Profile

Rating
4.0 / 5
Reviews
4
Status
Open
Claimed
Yes
Photos
80

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