Nelson Elder Care Law

Everyone we have dealt with has been kind and explained things in terms that we could understand. Definitely recommend!

Very professional and personable. Kimberly was able to answer all of my many questions. Thanks for a good experience

I contacted Nelson Elder Care Law regarding a probate matter. The initial phone call was excellent, and the start of the process felt organized, professional, and reassuring. Based on that early experience, I felt confident moving forward. Unfortunately, communication has since come to a complete standstill. The client portal is not updated with my case, despite being told I could track progress there. I have left voicemails, sent emails, and have now gone over a week with no response of any kind. What is most frustrating is the sudden lack of follow-up after such a strong beginning. I understand that law firms are busy, but basic communication and status updates are essential, especially for time-sensitive probate matters. After reading the firm’s high ratings, I’m honestly confused, as my recent experience does not reflect that level of service. I hope this review encourages the firm to improve communication with existing clients, because the potential is clearly there—but right now, responsiveness is severely lacking.

I found Nelson Elder Care Law from a list of estate planners provided by my financial firm and after a favorite cousin in the banking world recommended setting up a trust for my property. I am not wealthy by any means, but Nelson's people made me feel important and were fabulous to work with. Kimberly and Team set up the trust & will documents, explaining everything in detail, making sure what little I have is protected. And they are fun! Kimberly is pure delight, not to mention brilliant. I highly recommend Nelson's for your needs and recommend everyone get that trust going so your loved ones can avoid probate and debt upon your demise!

Great job and so nice presentation

We recently had our living will and trust planning done here, and it was an excellent experience. The team was extremely compassionate and made the entire process feel easy and comfortable, even though it’s not always an easy topic to discuss. Everything went smoothly and efficiently — it wasn’t time-consuming at all. The people here are wonderful, caring, and professional. I highly recommend them for anyone looking to set up their will or trust with peace of mind.

Our lawyer, Kimberly Jorgensen at Nelson Elder Care Law, was not only knowledgeable but made legacy planning an easy process. 10+ is my rating! Pam G

- My wife and I recently worked with the law firm to create our will. They Were kind, respectful, and walked us through every step with ease. We’re grateful for their care and highly appreciate their service.

Very efficient and knowledgeable in their field of practice.

Nelson Elder Care Law has been wonderful in setting up my trust and will. They have made the process so simple and seamless. Definitely will recommend them!

Great customer service with happy, helpful and smiling staff! The Nelson Elder Care Law Group helped us make informed decisions in each and every step of the process. We would highly recommend and encourage you to take the steps to prevent your loved ones with the burden of probate court and guessing your wishes when that time comes. Thanks and Best wishes Nelson Elder Care Law you are a blessing!

Nelson Elder Care Law was a true blessing for our family during a difficult and emotional process. Kimberly and her team were incredibly patient and compassionate as they guided my mom, my sister, and me through the complex decisions involved in creating a trust. They took the time to answer every question—no matter how big or small—and provided clear, thorough information that helped us feel confident and informed every step of the way. Their professionalism was matched by genuine kindness, which made all the difference. We highly recommend Nelson Elder Care Law to anyone navigating elder care planning or trust creation. You’ll be in excellent hands.

Nelson Elder Care Law is the best. We didn't have a clear understanding of how estate planning worked, but Ashley, Kimberly and the rest of the team made our estate planning flawless. They were very professional and knowledgeable making sure we had a clear understanding of what we wanted as it relates to our trust. I highly recommend their firm for all your estate planning needs. C&C

I had a mtg with Danielle today. She was so friendly and yet professional. She answered all of my questions so that I feel like I can make informed decisions about my future. I am excited to have her and the rest of the firm on my team.

This has been overall the worst experience possible We have been involved with this firm for over nine months. We started the probate process, paid our initial fee, did all we were asked to do, were told we would have to pay additional fees which we did. Then radio silence and when I called and called and finally got through I was told our case worker was no longer there. No one had reached out to us to let us know-no email, no call not even an update in the app they want you to use. I finally spoke to someone who assured me that probate was still moving forward. Funny thing is by this time we had already sold the property and closed on it. Turns out we didn’t even need to enter into probate- and our original person had all the paperwork and should have been able to see this. I spoke with another gentleman who asked what did I think they could do to make things right- I said I need a refund- at the very least for the additional fees that were collected after it should have been obvious that probate wasn’t needed Instead I was told that another property in another state would need to be probated and that he would have someone get back to me that next week with names of someone who could help in that state. Two weeks later after many messages both by phone and in the app I was told that they were still working on it. By this time I had spoken with someone in several offices in the state the property was located and figured out we didn’t need to be in probate there either. Once again I asked for a refund but was instead redirected again. I researched how to file to end probate but that would have meant more money out pocket so I contacted Nelson Elder care once again to inquire on closing probate. That was over 2 months ago and we are still waiting with very little to no communication unless I call or text multiple times. This company has truly taken advantage of the fact that we needed someone to help us with a process that we had little to no knowledge of. We counted on them to be diligent and well versed in this process. Instead they took advantage, took our money and have basically abandoned us to figure it out on our own.

Meeting with the lawyers at this firm has enlightened me on the choices I could make for handling my estate. They made everything clear and prepared the documents in accordance with my request. They were laid out in a simple manner for signing. I also am comfortable that they will.be there for.future questions or concerns from myself or the people named in my documents. I highly recommend their services especially after comparing with the fiasco my friend had somewhere else.

I appreciate the free consult and education we received, however I will say that it felt more like a sales pitch than genuine concern for end of life planning. The attorney Danielle we would work with never made eye contact with me until I stated at the end I was going to pay for it. Says a lot about a person, after going back I wanted to name her after seeing ANOTHER person also had the same experience with her. Condescending only making eye contact with who would pay. Will offered at $1800 which breaks down to 600 an hour if it takes them 3 hours to draft. The we could pay the remaining for the trust once we could afford to do so. Total for trust was $5500 or so. Mind you the person has terminal cancer and I’m just helping because they need this setup for a grandchild. I found a FREE resource which of course why would they mention this ? Georgia senior Legal aid offers wills trusts to Georgia seniors and there is a cancer legal Aid but they were full up. The resource we found was educated, compassionate to our case. If only this place wasn’t just money hungry at the end of the day. It was not a pleasant meeting I felt like I was shilled not listened to.

Kimberly was amazing in getting my parent's trust completed. The process was well explained by Danielle and communication from the Nelson group was professional and quick. Highly recommend!