Nelson Jones Personal Injury Lawyers

Salt Lake City, UT

82
Attorney Index
50 reviews
4.8
Google Rating
150 reviews
Nelson Jones Personal Injury Lawyers

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyDivorce lawyerFamily law attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
90%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 98/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency91
Trial Experience93
Satisfaction96

Client Reviews

Katie Bennett
4 months ago

I cannot recommend Zach Becerra highly enough. From the moment we spoke, it was clear to me that my family wasn't just another case file to him; he treated me and my family with kindness and respect of a friend or neighbor. In a field that can often feel cold and transactional, Zach is genuine with his customer service. He navigated a complex situation with true intent to help. He listened and was empathetic with my family every time we spoke. He thoroughly educated me on the rules and guidelines for my case. He provided feedback that was insightful and beneficial. He helped me understand the entire process from start to finish. Zach is incredibly effective. He moved through the process with a level of efficiency that delivered the results I was hoping for. You rarely will find this level of kindness and customer service in the legal field. Zach is the professional you want in your corner.

Response from owner

We're so pleased to hear about your experience with Zach! It's truly reassuring to know he could make the process clear and offer a personal touch. We're thankful to have had the chance to support your family. Wishing you all the best moving forward!

Cami JoLocal Guide2 photos
4 months ago

Thank you Danny for completing my mediation after a nightmare experience with 3 other attorneys dropping my case. Thank you Nate for picking up the missing pieces afterwards, digging into the case to make sure I received what I was supposed to and going above and beyond to help me finish everything up and having so much integrity! I really appreciate everything you did for me.

Response from owner

We're so grateful for your kind words! It's amazing to know Danny and Nate could turn things around for you. We're always here to support you. Thanks for choosing us!

Deni Ellis
4 months ago

Andrew Christensen and his paralegal William have been great to work with on our familys adoption case. They are very knowledgeable, very fair, and they give practical advice that actually makes sense. They are also easy to reach and easy to talk to ( not all attorneys are!). I always feel informed and taken seriously. Strongly recommend them if you need help with an adoption or family law issue.

Response from owner

We're truly appreciative of your thoughtful feedback! It's wonderful to hear that Andrew and William provided guidance that resonated with you. Knowing you felt supported and informed is our top priority. Thank you kindly for your glowing recommendation, and we're here whenever you need us!

Netto PrettyPaint
4 months ago

Sean Cooney was the best attorneys I’ve ever been in contact with thanks to this gentleman I am able to have more time with my children and continue a successful life with them! Highly recommend them to represent any legal battles thanks again Sean

Response from owner

We're so grateful for your amazing review! It warms our hearts to know Sean could make such a positive impact on your life with your children. Your confidence in us means the world—thank you for recommending our services! If you need help again, don't hesitate to reach out!

Robert A Lewis
5 months ago

I wanted to reach out and give a review of my experience working with Nelson Jones Law Firm. I am an FOP member and was in a position where I needed some legal assistance, I reached out to Nelson Jones and explained my situation, Nelson Jones was very responsive toward me and assigned me a lawyer to take my case. I want to express my appreciation to my lawyer for being very attentive. He made me feel important and did NOT make me feel like I did something wrong. My lawyer walked me through every step we took. In the end I retained my job, my position and my pay. I am very pleased and satisfied with the work they did for me, I would definitely recommend Nelson Jones law firm to anyone in need of their services. this law firm is second to none. super satisfied customer.

Response from owner

We genuinely appreciate your thoughtful review, Robert! 😊 It's fantastic to hear that our team's attentive support made a real difference for you. We're so glad we could help you keep your job and peace of mind. Thanks for recommending us—we're here whenever you need assistance!

Jon Ervin
5 months ago

Frances was absolutely incredible a time sensitive issue she was an absolute rockstar. I highly highly recommend them. Thank you Frances

Response from owner

Jon, your kind words truly brighten our day! 😊 We're delighted to know that Frances offered you outstanding assistance when you needed it most. It brings us joy to see our clients so satisfied. Thank you for putting your trust in us and for the enthusiastic recommendation!

dan mabey
5 months ago

Andrew Christensen is extremely knowledgeable and accessible. A professional in every respect.

Response from owner

We're so pleased to hear that Andrew provided you with such excellent support, Dan! It's important to us that our clients have positive experiences and feel well-cared for. If you ever need anything else, know that we're here to help. Thank you for sharing your experience with us!

Alex Glover
5 months ago

Great working with Andrew and Sean with Nelson Jones Legal. Very fair and responsive.

Response from owner

We're truly grateful for your warm words, Alex! It's delightful to hear that Andrew and Sean could help you so well. We aim to be fair and attentive, and are always here if you need further assistance. Thanks for choosing us!

Andrew Day
5 months ago

Malcolm Lamb was fantastic for my divorce he was responsive and very informative. His team is phenomenal to work with.

Megan Stoddard
5 months ago

Sean and Andrew were both amazing. They listened to what my biggest concerns were and advocated for me on those concerns. They focus on what's in the child's best interests in a divorce which was very important to me. They struck the perfect balance between advocacy and negotiation during my divorce mediation sessions. They also made sure to do a very good mediator for mediation. Having Sean and Andrew and this mediator for my mediation sessions led to the best outcome for my child. They are also ethical and honest! These lawyers aren't the kind that are just out for your money. They did what they could to mitigate costs for me which I truly appreciate. 10/10 recommend both Sean and Andrew.

Response from owner

Thank you so much for sharing your experience with us, Megan! 😊 It’s fantastic to hear that Sean and Andrew made such a positive impact during your mediation process. We are delighted that you felt their dedication to both ethical practice and your child’s best interests. If you ever need further assistance, we’re here to help!

kyson filiagaLocal Guide
5 months ago

I ended up with Nelson Jones for a personal injury claim after switching lawyers during litigation. I started my case with a different lawyer who did not work my case properly or communicate with me. Nelson Jones was an eye opening breathe of fresh air, That being said although I did not end up getting anywhere near what I feel is fair in the end they did everything they could to salvage the case. They had excellent communication throughout the process and they were upfront and honest as well. I did have some concerns towards the end and they were patient with me and walked through everything transparently line by line without delaying things any further. If I could go back I would say to go with them from the very beginning and it will save you a ton of stress in something that is already very stressful.

Response from owner

We truly appreciate your heartfelt review! 😊 It's wonderful that our communications and transparency left a positive impression on you. Your trust means the world to us and we're here whenever you need advice or assistance. Feel free to contact us anytime!

Gustavo Cervante
6 months ago

Very good lawyers and very friendly

Response from owner

Thank you so much for your kind review! 😊 It's great to know you found our team both skilled and friendly. We're here to support you whenever needed. Don't hesitate to reach out at any time!

Thatdudesus
6 months ago

My experience with Nelson Jones, specifically attorney Andrew Christensen, was extremely disappointing. I am sharing this experience in the hope that others can make informed decisions and avoid going through what I experienced. From the beginning, communication was poor. I consistently struggled to receive updates or meaningful guidance regarding my case. We attended mediation on two separate occasions, both of which were unsuccessful. Throughout the mediation process, I felt that my interests were not being adequately represented. It appeared that the primary objective was to reach any settlement possible, even if it came at my expense, rather than advocating for my position. These mediations cost me approximately $525 for the first attempt and $175 for the second. A complete waste of time and money. At the temporary orders hearing, there was significant confusion regarding my legal representation. Attorney Christensen appeared, but I was uncertain whether he was still representing me, since i had not heard from him in weeks. He arrived with another individual I had never met and informed me—at that moment—that this individual, identified as Malcolm, would be handling the hearing. I was further told that this individual had never participated in a hearing before and wanted the experience. At that point, I had no meaningful opportunity to object or seek alternative representation. During the hearing, it became clear that my legal counsel was unprepared. No objections were raised, and no exhibits were presented to the commissioner on my behalf. In contrast, the opposing party’s counsel presented their case without challenge. As a result, the opposing party was granted everything she petitioned for. Despite having been an active and present father throughout my children’s lives, I was awarded only limited visitation. Additionally, I was ordered to pay approximately $1,900 per month in child support and $1,800 per month in alimony. The outcome was devastating and, in my view, directly tied to the lack of effective representation during the hearing. Overall, I felt abandoned as a client and inadequately defended at a critical moment in my case. In conclusion After spending the entire retainer on random emails and calls. I was charged and extra $6600 for the remaining “work” that he allegedly did, be aware an email of complete nonsense cost me $140.00. This has been by far the most expensive mistake of my life. My purpose in sharing this experience is not to dictate whom others should hire, but to provide an honest account of my experience so others can make informed decisions and avoid a similar outcome.

Lupita GonzalezLocal Guide111 photos
6 months ago

Excellent service, I highly recommend them. Very professional and provide great customer service. Especially Sami, who was very kind.

Response from owner

We deeply appreciate your wonderful feedback! 😊 It makes us happy to hear you enjoyed the service, and we're so glad that you felt well taken care of. Knowing you recommend us so highly is truly encouraging. Remember, we're always just a call away if you ever need anything!

Breeanna Woodgate
6 months ago

I had an excellent experience with this law firm and they exceeded my expectations. From the very start my attorney and the staff were very professional, responsive, and genuinely cared about my case. Everything was explained clearly and I always felt informed about everything. The communication was perfect and I’m very grateful for the hard work they put into my case. They all were so caring and nice and took the time to be thorough, knowledgeable, and fought hard to achieve the best possible outcome. I truly felt like a priority, not just another case. I highly recommend this firm to anyone looking for reliable, honest, and effective legal representation.

Response from owner

We're over the moon to know you had an outstanding experience with our team, Breeanna! Your kind words about our dedicated team's communication and care really mean a lot to us. We're so grateful to have been part of your journey and to have earned your recommendation. Please feel free to reach out whenever you need assistance – we're always here to support you!

Jessa Salmon
6 months ago

Great experience! Well priced, great guidance and made the process easy.

Response from owner

Thank you so much for your wonderful feedback, Jessa! 😊 We're overjoyed to hear you found our services well-priced and our guidance helpful. Making the process easy for you is always our goal. If you ever need assistance again, we’re here for you with a smile!

Jake Delker
7 months ago

Andrew is a amazing lawyer I highly recommend him .

Response from owner

We're delighted to know that Andrew made a positive impact on your experience, Jake! Your glowing recommendation means a lot to us. Thank you for choosing us and sharing your kind words. We’re always here to support you!

Braden CurtisLocal Guide
8 months ago

Andrew answered all my questions and was really pleasant to talk to.

Response from owner

We're so glad to hear that Andrew was able to assist you with everything, Braden! Your kind words about your experience make our day brighter. We're here to help you whenever you need! 🎉

Michael Martell
8 months ago

Nelson and Jones was there for me in my darkest times. They always checked on me to make sure I was doing okay. They took care of everything for me so I could focus on healing and getting back as much of my life as possible. They are my team!! thanks for everything you guys rock!!!

Response from owner

We truly appreciate you sharing your experience with us, Michael! It means a lot to know that we could stand by your side during those challenging times. Our team is here to support you every step of the way towards recovery. Wishing you all the best on your continued journey!

Melanie Cramer
9 months ago

Andrew Christensen is an excellent attorney. He's the perfect mix of sympathetic and firm that's needed for family law. He listens to his clients to understand their needs and provides exceptional representation, but gives them guidance so they know what is a reasonable and realistic outcome to their case. Andrew is extremely knowledgable regarding family law; he was trained and supervised by two of the absolute best in the field. I would recommend Andrew to anyone who is looking for a family law attorney.

Response from owner

We are immensely grateful for your kind words! It’s wonderful to know that Andrew's approach truly resonated with you. We're passionate about providing knowledgeable and empathetic guidance to everyone. If you ever need anything else, don't hesitate to reach out!

Contact

Address
1085 W 9000 S Suite 300, West Jordan, UT 84088

Google Profile

Rating
4.8 / 5
Reviews
150
Status
Open
Claimed
Yes
Photos
14

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