Norton & Spencer, P.C.

region, KS

77
Attorney Index
14 reviews
4.4
Google Rating
14 reviews
Norton & Spencer, P.C.

Practice Areas

Personal Injury

Business Profile

Personal injury attorney

Review Snapshot

14
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
7%
Response Rate
Low Response
12-Month Trend
Stable

Review Intelligence

Avg: 91/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication95
Outcome92
Responsiveness94
Empathy96
Expertise91
Fee Transparency83
Trial Experience85
Satisfaction88

Client Reviews

Shawn Kalwei1 photo
2 years ago

After being told by several attorneys that I didn't have a case, Jack & Katie agreed to represent me. They were communicative throughout the lengthy process, walking me through each step and I always felt that whatever the outcome, they were giving their all. Deciding to bring a case and choose an attorney to guide you is such a difficult decision and you want someone that believes in you. To watch them go to bat for me on this emotional rollercoaster and fight for the best resolution possible was incredible to witness. I hope I do not have a need to hire an attorney in the future but if I did, I wouldn't even hesitate to reach out to Jack & Katie.

merissa gallowayLocal Guide11 photos
2 years ago
Serena Eickhoff
4 years ago

My husband had lost his eye during cataract surgery. We were both devastated. We contacted this law firm and spoke with Teresa. She was so friendly and listened to our story. The whole staff was extremely friendly and helpful in making sure we understood the process. After all the hard work we ended up getting the best settlement we could ever have hoped for. It was truly a wonderful experience.

Cathy Waterfield
4 years ago

Robin the receptionist is rude and very unprofessional after arguing with me about my paperwork and calling me Carol which is not my name she hung up on me. I have been waiting for 3 months to find anything out about my case whether Spencer is even going represent me Any lawyer I have ever dealt with have multiple cases Xan she only do one at a time? She never returns phone calls because so is working on a case. Why did she waste my time if she ca n t handle more than 1 case at a time Robin told her I didn't want her to represent me I called after hours because Robin never let's me get past her and left a message. That was4 days ago. SPENCER DOESNT HA E RHE RESPSECT OR DECENCYFOR HER CLIANTS.TO XALL THEM AFTERCLOSING MY CASE WITH THEM BEAUSR ROBIN SAID TO DO DO. EXTREMELY UPSETAND A WASTE OF TIME. WORST LAW FIRM EVER

kevin coldrenLocal Guide27 photos
5 years ago

After meeting with Jack and Katie the very first time I knew I had the right lawyers for my situation. They both are very professional and did everything in there power to get my case resolved. There’s no better firm to represent you for injury or Med Mal case. Theresa was very very professional and helpful along the way also. Thanks.

Michael Kaley
6 years ago

Very easy to work with. Katie and Teresa were very helpful through the process of my injury from a car accident and went the extra mile and out of their way to explain each step and deliver. Highly recommend them.

reese capriceLocal Guide19 photos
6 years ago

I workers with Jack and his team about 10yrs ago and they won a case for me that was almost impossible to win. They were very kind, attentive, professional and thorough. I still get birthday cards! I can't recommend a better lawyer for your needs.

Liz ChapmanLocal Guide42 photos
6 years ago
Rick GeorgeLocal Guide4 photos
6 years ago

Excellent lawyers.

JaneLocal Guide8 photos
7 years ago
Dan Parker
7 years ago

Fabulous

Eddie Nickell
7 years ago

Norton & Norton did an outstanding job helping me through a difficult situation. They were compassionate, considerate and well prepared. They helped me understand the complexities of the legal side, all while being sensitive to my needs. Katerine and Jack went above and beyond and I will always appreciate their assistance. I would highly recommend this firm!

Adam Ivers
7 years ago

They did a great job when I worked with them and the receptionist was super nice!

Marlayna Morgan
9 years ago

Receptionist at this law firm is exceptionally unprofessional and rude. I called and she hung up immediately without even asking me who I wanted to talk to or what I needed. Don't ever use this law firm. If that is the first impression they are representing as their business that tells me how they would be able to help me or how they would act with something as sensitive as a personal injury claim.

Response from owner

Marlayna, it sounds like there was a connection issue with the phone line. We can assure you that our staff would never intentionally hang up on a caller. Our staff always takes the time to speak with each individual caller, and for new callers, they always conduct a thorough intake. We wish you had called us back when the line was disconnected. If you still need legal assistance, please contact us by phone or email. We would love the opportunity to assist you with your legal needs.

Contact

Address
6000 N Oak Trafficway # 201, Kansas City, MO 64118

Google Profile

Rating
4.4 / 5
Reviews
14
Status
Open
Claimed
Yes
Photos
6

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