O'Flaherty Law

Waukegan, IL

48
Attorney Index
2 reviews
3.0
Google Rating
2 reviews
O'Flaherty Law

Practice Areas

Personal Injury

Business Profile

Family law attorneyCivil law attorneyCriminal justice attorneyDivorce lawyerEmployment attorneyEstate planning attorneyLaw firmAttorneyReal estate attorney

Review Snapshot

2
Total Reviews
Limited Data
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 59/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication60
Outcome60
Responsiveness60
Empathy60
Expertise60
Fee Transparency55
Trial Experience57
Satisfaction60

Client Reviews

Jeremy “Smaug”Local Guide219 photos
1 years ago

It's not a well-run firm: - They took my information, then proceeded to mix up my phone number twice. Apparently leaving messages at some other number for my case. - When I hired them, I could not get them to call me or email me to confirm they would appear on my behalf in court. The DAY OF, the senior attorney called me just minutes before court. - 2nd court date, junior attorney wasn't prepared with the required documentation, so we were denied a reasonable request. - Their agreement says that clients agree to them splitting up tasks, to be more cost-efficient. However, in reality, it means clients get charged many times for a task that could have been done by a single competent attorney in one session. For example, when I asked them to withdraw, because I was not seeing the value, they managed to rack up over $2,000 in further expenses just to withdraw: Junior attorney read email, sent to paralegal. Paralegal reviewed it. Junior attorney made revisions. Senior attorney reviewed it again. Revised again, Submitted. 1.5 hour court time talking about it. - When I saw the final bill and disputed it in an itemized way as required, I got no response except to keep requesting payment over and over again. - In short, they racked up $7k worth of expenses in 2 months with mostly junior level administrative tasks. - Speaking of billing, this is a pain point too. One person asks for more money. I paid. Several days later, another person "reminded" me that I need to pay. I said I already paid. "Oh, we're sorry." Then they did it several more times. My advice is to find a single attorney or a firm with a flat rate by case type. I explored a flat rate attorney that was well-reviewed and they quoted $6k. I'm now in over $10k with this firm and didn't even get good representation. I'm now pro se (representing myself) and doing just as well.

Response from owner

Hey Jeremy, thank you for taking the time to share your feedback. We’re very sorry to hear that your experience with our firm left you feeling frustrated and disappointed. Clear communication, transparent billing, and effective representation are standards we strive to uphold, and it’s clear from your review that we fell short in several areas.<br><br>We take concerns like yours seriously and would appreciate the opportunity to review your case internally to understand what went wrong. If you're open to discussing this further, please reach out to me directly at Ryan@oflaherty-law.com. We’d like to take this chance to learn from your experience and see if there’s anything we can do to help resolve the issues you’ve raised.

Scott Kantenwein1 photo
2 years ago

Contacted O'Flaherty Law to schedule a consultation. The person who assisted me (Ryan Turner) was professional, knowledgeable, and helpful. Thanks so much for making this easy during a difficult time for my family.

Response from owner

Hi Scott! We're so happy you had a great experience with our firm. Thank you so much for taking the time to leave a review!

Contact

Address
33 N County St Ste 505, Waukegan, IL 60085

Google Profile

Rating
3.0 / 5
Reviews
2
Status
Close
Claimed
Yes
Photos
11

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