Osborne, Francis & Pettis

Orlando, FL

82
Attorney Index
50 reviews
4.7
Google Rating
136 reviews
Osborne, Francis & Pettis

Practice Areas

Personal Injury

Business Profile

Personal injury attorneyLaw firmTrial attorney

Review Snapshot

50
Total Reviews
High Confidence
0
Last 90 Days
Inactive
80%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 96/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome99
Responsiveness100
Empathy100
Expertise97
Fee Transparency89
Trial Experience91
Satisfaction94

Client Reviews

Chelsea Hair1 photo
3 months ago

I cannot speak highly enough about my experience with Osborne & Francis Law Firm. From the very beginning of my auto injury claim to the final settlement, the entire process was handled with exceptional professionalism, care, and efficiency. What could have been a stressful and overwhelming situation was made seamless and effortless thanks to their guidance and support every step of the way. A very special thank you to Attorney Christina and her assistant Jennifer, who truly went above and beyond throughout the entire process. Their communication, patience, and genuine kindness never went unnoticed. They made sure I felt informed, supported, and confident at every stage of my case. It’s rare to find a team that not only delivers outstanding results but also treats their clients with such compassion and attentiveness. The team at Osborne & Francis Law Firm truly lives up to their reputation as “REAL TOUGH LAWYERS.” Their dedication, professionalism, and commitment to their clients set them apart. I am incredibly grateful for the outcome of my case and for the level of care I received throughout the entire experience. Choosing them to represent me was one of the best decisions I could have made, and I would confidently recommend their firm to anyone in need of strong, reliable legal representation. Thank you again for everything you have done for me.

Jessica Freeman2 photos
4 months ago

One of the BEST law firms in orlando Fast accurate and did everything so all I had to do was recover and focus on myself . There is so much I can say about Mr Ryan Fletcher and his team. Absolutely anyone who needs a lawyer even if only for consultation these are the ones to call.. Thans you Mr fletcher and Ms Eliana for taking great care of me. Appreciate yall so much.

Response from owner

Jessica, we’re truly grateful for your trust and support. It means a lot to know we could be there for you during a tough time, and your recommendation means even more.

Honesti Muller
4 months ago

I chose Osborne and Francis as my lawyers and regret it ! Do not choose them honestly they don’t like to communicate you have to literally blow there phone up to get in contact with them my attorney was rude I had to argue with her to settle out of my case . And I had to argue for them to negotiate my prices I had to argue with them to do there job there inconsiderate and they only care about them! They will low ball you with settlement prices and convince you that the price is good enough for you I hate that I was referred by them I was better off representing myself I should have fired them and negotiated my own prices I repeat DO NOT CHOOSE THEM

Response from owner

Hi Honesti,<br><br>We’re sorry to hear that you feel disappointed with your experience. We take client communication and service seriously and always strive to provide attentive support and the best possible results for every client.<br><br>Because client matters are confidential, we can’t address specifics here, but we genuinely welcome the opportunity to listen and address your concerns directly. Please feel free to reach out to our client care team so we can review this with you. You can email us at gbeason@realtoughlawyers.com.<br><br>Thank you for sharing your feedback.

Arthur Wilson
6 months ago

This Firm was very helpful and transparent I really appreciate their work and effort representing me! My case manager Jennifer was very good at keeping me informed on developments and updates. And my attorney Christina was very strong in her representation of me and my beliefs, so I definitely want to give them shouts and to all that was apart of my case. I really appreciate you!! 🙏🏾

Response from owner

Thank you for your trust in our services, Arthur! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

Harriett WilliamsLocal Guide1 photo
6 months ago

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Osborne & Francis in Orlando, Florida. They were very instrumental in helping me get exactly what I needed, especially when it came to medical care. From the very beginning, they made sure I was supported, informed, and taken care of every step of the way. The entire staff was professional, compassionate, and truly amazing. My outcome was very favorable, and I’m extremely grateful for their dedication and hard work. I would highly recommend Osborne & Francis to anyone who has been injured, involved in a car accident, or experienced a slip and fall. A special thank you to Gwen Beason — she was absolutely amazing and made the process so much easier with her kindness, patience, and attention to detail. This firm genuinely cares about their clients, and it shows.💜

Response from owner

Thank you for your trust in our services, Harriet! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

James Houston1 photo
7 months ago

It was truly a great decision hiring Osborne and Francis to represent me. They are compassionate competent and indeed relentless in the pursuit of justice. I could not be more pleased with the service and outcome. Ben Garcia was great to work with.

Response from owner

Thank you for your trust in our services, James! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

Brian TullisLocal Guide25 photos
7 months ago

One of the worst law firms I've ever had to deal with, for starters in the first 6 months nothing was done with my case, nobody ever called me, I had to do all the calling, then I get a new set of people handling my case who also never called, again I had to do the calling, set up appointments to actully speak with my attorney, then one year after signing the contract with them, they send me a letter stating they dont handle these types of cases. So with that said now I'm downloading the proper complaint forms with the florida bar association and filing the complaint.

Winston JohnsonLocal Guide91 photos
7 months ago

Very thankful for this law firm. After first choosing the wrong law firm to handle my case,I was referred to Osborne & Francis.Thankful I decided to fire the first firm and hire This one,they fought and fought and got me a better outcome.I must say Gwen Beason is the best,she explains everything step by step! If ever I need legal help,I will make Osborne & Francis my first choice.Bogum Munns & Munns had me not trusting lawyers but, Osborne &Francis helped me regain that trust.

Response from owner

Thank you for your trust in our services, Winston! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

Nosakhere Harris
7 months ago
Response from owner

Thank you for your trust in our services, Nosakhere! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

Tj BadAzz
7 months ago
Response from owner

Thank you for your trust in our services, TJ! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

DJ Twan Da Don
8 months ago

Great personal experience with the staff

Response from owner

Thank you for your trust in our services, DJ! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

DJ TWAN
8 months ago
Response from owner

Thank you for your trust in our services, DJ! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.

Angelo Lebron1 photo
8 months ago

First and foremost I want to extend a very Grateful thank u to The Law firm of Osborne and Francis, for representing my Wife and I in a No - Fault car accident, from Day one thier professionalism.in being very informative regarding how the case was gonna be handled. Attorney Ben Garcia. Is a No nonsense attorney, does not accept the word no lightly. He sets himself to achieve all his goals , in regards to getting the most for his Clients, of course case manager Magaly and Bianca they don't stay behind . They are Outstanding case managers.... OSBORNE AND FRANCIS ARE THE REAL TOUGH LAWYERS OF CENTRAL FLORIDA .. FORGET THE REST , OSBORNE AND FRANCIS ARE THE BEST... THE NO HOLDS BAR FIRM

Response from owner

Thank you so much, Angelo. It truly means a lot that you and your wife had a positive experience with our team. We’re grateful for your trust and kind words. Magaly, Bianca, and I were glad to stand by you every step of the way. Wishing you both all the best moving forward!! - Atty. Ben Garcia

Shenekwa Mcfarlande
9 months ago

My experience with Obsorne & Francis have been nothing but AMAZING!! I would highly recommend!Great communication! All 10’s around the board!

Response from owner

Thank you for your trust in our services, Shenekwa! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.<br>

quinnella hilbert
9 months ago

We really appreciate everything yall have done. Its been a long road, but we are extremely happy with the settlement.

Response from owner

Thank you for your trust in our services, Quinnella! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.<br>

Jaylen Beacham1 photo
9 months ago

If you been in any accident I would use them, they been absolutely amazing and your check will be quick and easy.

Response from owner

Thank you for your trust in our services, Jaylen! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.<br>

Ramon Mercado1 photo
9 months ago

They are very professional and thanks to miss fargon for her service always she let me know about my case. God bless you 😇.

Lori Maura1 photo
9 months ago

Ben Garcia did a great job helping me after my accident. He and his team were constant professionals. I would highly recomend Osborne and Francis to anyone!

Response from owner

Thank you so much for your kind words! It was a pleasure helping you through your case. My team and I truly appreciate your trust and recommendation. Wishing you all the best ahead! - Atty. Ben Garcia

Dave Joseph2 photos
9 months ago

Osborne & Francis Law Firm was by far the best. Ryan Fletcher was very informative, kept me up to date and looked out for my best interest. Any time I called him, texted or emailed he responded timely. I really recommend this law firm to anyone who is need of a great lawyer.

Danyell Roberts
9 months ago
Response from owner

Thank you for your trust in our services, Danyell! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.<br>

Contact

Address
2707 E Jefferson St, Orlando, FL 32803

Google Profile

Rating
4.7 / 5
Reviews
136
Status
Open
Claimed
Yes
Photos
16

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