Fort Myers, FL
Extremely disapponted. They made it so important that I get the paperwork to them a week before my appointment. I figured it was to give the attorney time to review it. Wrong assumption. She was 10 minutes late for the appointmtment and then went through every piece of paper while I sat there. Really?? Got no good advice about protecting my Mom's assests.
Professional
Unfortunately, they are unable to provide any services other than simple rubber stamped documents. Mr. Jacobs commented that he just didn't have the bandwidth for something like this right now. Apparently, they are greatly understaffed. I used this firm in the past for my mother's estate but required immediate assistance with my father. Huge disappointment that they were unwilling to help. Also, it would have been nice if they would have called and cancelled the appointment vs wasting our time by coming to the office. He was prepared to say no before we even sat down as he already had a hand written list of referrals ready for us.
Excellent staff. Very kind and pleasant. I would recommend this firm to everyone.
I have used Mr. Mckinney for my own estate trust as well as one for a friend who has succumbed to debilitating dementia. I recently had to take over my friend's power of attorney and everyone at this law firm has been incredibly caring, patient and helpful throughout this frustrating transition. They are always there for me no matter how trite my questions are. I happily give this firm my 100% recommendation! ♥
Poor experience, communication is sorely lacking .Go somewhere else.
Expensive but very proffesional thorough and knowledgeable. They get the job done. Clean office. Good parking.
I am very sad to say that this firm was very unpleasant to speak with via the phone. I will be looking for a new law firm immediately.
Ms Detamore, I have interviewed my staff - it appears that you were seeking information about our client, who has not authorized us to speak with you. We suggested to you that we could speak directly with our client but this was declined. I am sorry that this frustrated you; however, we are very serious about client confidentiality.
Lance McKinney is the elder law guru of Lee County
Thank you, Naomi!
Great elder-lawyers
This firm has helped me navigate the challenges of dealing with one parent's death and the other's long-term care with equal amounts of professionalism and caring for over a year now. Every last member of the firm is well-versed in elder law and responsive to clients. I have nothing but the utmost respect and gratitude for the assistance and advice they have provided. I would higly recommend them to anyone who might find themselves in the same situation with elderly parents.
Thank you for your kind words!
Awesome, Professional firm. Lance and all of his assistants have always done an outstanding job for our family. We feel safe, secure and protected when it comes to difficult decisions for all of our personal needs. We would never use out anyone else.
Craig<br>Thank you for taking the time to share. I am happy to count you and your family as our clients.
Osterhout & McKinney have represented me since 2015, and I could not be more satisfied with their work. The attorneys, paralegals and their support staff always go the extra mile for you. They are all very responsive when called upon. I am so grateful that I chose them and highly recommend them for Elder Law needs.
Nancy, thanks for the kind review. Its professional guardians like you who truly serve our community and its vulnerable residents.
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